SSDA Exam 421 Study Guide
Questions and Complete Answers
Anonymous Mail - Answer: Any mailpiece that bears ONLY stamps as postage, weighs more than 13
ounces and was NOT accepted by employee at retail service counter
Identifiable Mail - Answer: Bears electronic postage such as Postage Validation Imprints or PVI,
meter strips, PC Postage, Click-N-Ship or eStamps, and Self-Kiosk postage, Permit Imprints, or
Aviation Security Clearance Stamps or AVSEC
Domestic Mail - Answer: Items sent within the United States, it's territories and possessions,
includes Army post offices or APOs, Fleet post offices or FPOs, and United Nations
First-Class Mail - Answer: Weighs 13 ounces or less; consists of personal and business
correspondence, bills, documents, and small packages
Periodicals - Answer: Authorized publications such as magazines, newspapers, primary purpose for
transmitting information
Standard Mail - Answer: Used to send printed matter, flyers, advertising, newsletters, catalogs and
small packages
Priority Mail Express - Answer: Guaranteed overnight delivery to most destinations 365 days a year,
Sunday and holiday delivery is available to many destination for additional fee; offers tracking, proof
of delivery, insurance up to $100 at no cost, money back guarantee on time delivery; and can have
additional insurance, return receipt, and Collect on Delivery
Priority Mail - Answer: Offers expedited 1, 2, and 3 day service to most domestic destinations and
has up to $50 insurance
Parcel Select - Answer: Ground delivery services for parcels, entered in bulk including those entered
at destination facilities
24 hour clock - Answer: End-to-end process to ensure mail is collected, distributed, and delivered
,Domestic Mail Manual or DMM - Answer: Sets forth policies, regulations and procedures governing
domestic mail services
International Mail Manual or IMM - Answer: Sets forth the policies, regulations, and procedures
governing international Mail services
Administrative Support Manual or ASM - Answer: Contains policies and procedures for
administrative and support functions within the postal service
postal operations manual or POM - Answer: Sets forth the policies and procedures that govern
operational functions of field organizations within the postal services
Employee and Labor Relations Manual or ELM - Answer: Sets forth the personnel policies and
regulations governing employment within the postal service
Handbook F-101, Fields Accounting Procedures - Answer: Offers standardized procedures for key
field accounting activities
Publication 2, Packaging for Mailing - Answer: Supplements the standards outlined in the DMM, PUB
2 provides mailers and postal personnel with information on how to properly package items for
mailing
Publication 28, Postal Addressing Standards - Answer: Provides guidance on the proper way to
address a mailpiece
Publication 52, Hazardous, Restricted, and Perishable Mail - Answer: Provides important
information to help mailers and Postal service employees determine what may be mailed back and
how certain items must be packaged to keep the mail safe
Declared HAZMAT - Answer: Mail is properly packaged, marked, and declared by the mailer and
which is properly accepted by the postal service with DMM and publication 52
undeclared HAZMAT - Answer: Any parcel suspected of containing acceptance or prohibited
HAZMAT which is not properly packaged, labeled, or identified as described in the DMM and
publication 52
, Oversized price - Answer: Measures over 108 inches but not more than 130 inches in combined
length and girth and applies to standard post
Balloon Price - Answer: Applies to standard post parcels and priority mail addressed for delivery
zones 1-4 only
weighs less than 20 pound but measure more than 84 inches (but no more than 108 inches) in
combined length and girth
Dimensional Weight Pricing - Answer: Applies to priority mail packages shipped to zones 5-8 that
exceeds one cubic foot (1,728 cubic inches)
PS Form 153 - Answer: Signature Confirmation
PS Form 3813 (black) - Answer: Domestic insured Mail Receipt--items insured for $200 or less
PS Form 3813-P (Blue) - Answer: Domestic Insured Mail Receipt--items insured for $200 or more
PS Form 3849 - Answer: Sorry we missed you or notice left
PS Form 3800 (Green) - Answer: Certified Mail--provides mailing receipt with a unique identifier
number with proof of mailing and date & time the item was delivered or delivery was attempted
PS Form 3877 - Answer: Firm mailing book for accountable Mail--provides to record multiple
mailings for a single transaction
Registered Mail - Answer: Most secure service that the postal service offers; may NOT be placed in
an envelope or mailer manufactured of plastic, glossy paper, spun bonded olefin such as Tyvek, or
substances that will not be absorbed by an ink seal
PS Form 3806 - Answer: Receipt for Registered Mail
Label , 200 - Answer: Registered mail--used to designate registered mail
Questions and Complete Answers
Anonymous Mail - Answer: Any mailpiece that bears ONLY stamps as postage, weighs more than 13
ounces and was NOT accepted by employee at retail service counter
Identifiable Mail - Answer: Bears electronic postage such as Postage Validation Imprints or PVI,
meter strips, PC Postage, Click-N-Ship or eStamps, and Self-Kiosk postage, Permit Imprints, or
Aviation Security Clearance Stamps or AVSEC
Domestic Mail - Answer: Items sent within the United States, it's territories and possessions,
includes Army post offices or APOs, Fleet post offices or FPOs, and United Nations
First-Class Mail - Answer: Weighs 13 ounces or less; consists of personal and business
correspondence, bills, documents, and small packages
Periodicals - Answer: Authorized publications such as magazines, newspapers, primary purpose for
transmitting information
Standard Mail - Answer: Used to send printed matter, flyers, advertising, newsletters, catalogs and
small packages
Priority Mail Express - Answer: Guaranteed overnight delivery to most destinations 365 days a year,
Sunday and holiday delivery is available to many destination for additional fee; offers tracking, proof
of delivery, insurance up to $100 at no cost, money back guarantee on time delivery; and can have
additional insurance, return receipt, and Collect on Delivery
Priority Mail - Answer: Offers expedited 1, 2, and 3 day service to most domestic destinations and
has up to $50 insurance
Parcel Select - Answer: Ground delivery services for parcels, entered in bulk including those entered
at destination facilities
24 hour clock - Answer: End-to-end process to ensure mail is collected, distributed, and delivered
,Domestic Mail Manual or DMM - Answer: Sets forth policies, regulations and procedures governing
domestic mail services
International Mail Manual or IMM - Answer: Sets forth the policies, regulations, and procedures
governing international Mail services
Administrative Support Manual or ASM - Answer: Contains policies and procedures for
administrative and support functions within the postal service
postal operations manual or POM - Answer: Sets forth the policies and procedures that govern
operational functions of field organizations within the postal services
Employee and Labor Relations Manual or ELM - Answer: Sets forth the personnel policies and
regulations governing employment within the postal service
Handbook F-101, Fields Accounting Procedures - Answer: Offers standardized procedures for key
field accounting activities
Publication 2, Packaging for Mailing - Answer: Supplements the standards outlined in the DMM, PUB
2 provides mailers and postal personnel with information on how to properly package items for
mailing
Publication 28, Postal Addressing Standards - Answer: Provides guidance on the proper way to
address a mailpiece
Publication 52, Hazardous, Restricted, and Perishable Mail - Answer: Provides important
information to help mailers and Postal service employees determine what may be mailed back and
how certain items must be packaged to keep the mail safe
Declared HAZMAT - Answer: Mail is properly packaged, marked, and declared by the mailer and
which is properly accepted by the postal service with DMM and publication 52
undeclared HAZMAT - Answer: Any parcel suspected of containing acceptance or prohibited
HAZMAT which is not properly packaged, labeled, or identified as described in the DMM and
publication 52
, Oversized price - Answer: Measures over 108 inches but not more than 130 inches in combined
length and girth and applies to standard post
Balloon Price - Answer: Applies to standard post parcels and priority mail addressed for delivery
zones 1-4 only
weighs less than 20 pound but measure more than 84 inches (but no more than 108 inches) in
combined length and girth
Dimensional Weight Pricing - Answer: Applies to priority mail packages shipped to zones 5-8 that
exceeds one cubic foot (1,728 cubic inches)
PS Form 153 - Answer: Signature Confirmation
PS Form 3813 (black) - Answer: Domestic insured Mail Receipt--items insured for $200 or less
PS Form 3813-P (Blue) - Answer: Domestic Insured Mail Receipt--items insured for $200 or more
PS Form 3849 - Answer: Sorry we missed you or notice left
PS Form 3800 (Green) - Answer: Certified Mail--provides mailing receipt with a unique identifier
number with proof of mailing and date & time the item was delivered or delivery was attempted
PS Form 3877 - Answer: Firm mailing book for accountable Mail--provides to record multiple
mailings for a single transaction
Registered Mail - Answer: Most secure service that the postal service offers; may NOT be placed in
an envelope or mailer manufactured of plastic, glossy paper, spun bonded olefin such as Tyvek, or
substances that will not be absorbed by an ink seal
PS Form 3806 - Answer: Receipt for Registered Mail
Label , 200 - Answer: Registered mail--used to designate registered mail
