WVU BCOR 370 FINAL EXAM WITH || || || || || ||
CORRECT ANSWERS ||
Motivation - CORRECT ANSWERS ✔✔Process by which behavior is:
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a) Energized - how hard a person works
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b) Directed - what a person does
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c) Maintained - how long a person works
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What are the six steps of the Motivation Process - CORRECT ANSWERS
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✔✔1. Unsatisfied Needs
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2. Tension
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3. Drives
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4. Behavior
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5. Satisfied Needs
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6. Reduction of Tension
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Douglas McGregor - CORRECT ANSWERS ✔✔Basic human nature; 2
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theories of motivation.
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Theory X - CORRECT ANSWERS ✔✔average person has little ambition,
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dislikes work, avoids responsibility.
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,Theory Y - CORRECT ANSWERS ✔✔Self-directed, enjoys work, accepts
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responsibility.
What is the best theory for basic human nature? - CORRECT ANSWERS
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✔✔Theory Y ||
Maslow's Hierarchy of Needs - CORRECT ANSWERS ✔✔Academics do not
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like it because it can not be tested.
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1. Self Actualization
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2. Esteem
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3. Social
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4. Safety
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5. Physiological
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Hertzberg's Two Factors - CORRECT ANSWERS ✔✔1. Hygiene Factors -
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Company policies, quality of supervision, relations with others, personal life,
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rate of pay, job security, working conditions.
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2. Motivational Factors - Achievement, career development, personal growth,
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job interest, recognition, responsibility.
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Equity Theory - CORRECT ANSWERS ✔✔Based on perceptions of fairness.
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Perceived inequalities can cause certain behaviors.
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, Change in inputs - CORRECT ANSWERS ✔✔Work Less
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Attempts to change outcomes - CORRECT ANSWERS ✔✔Ask for raise
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Cognitive Reevaluation - CORRECT ANSWERS ✔✔Employee causing
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problems or with bad attitude could be from perceiving the situation as being
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unfair; manager can help them see why/how it is fair.
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Victor Veroom - CORRECT ANSWERS ✔✔Invented the Expectancy Theory.
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Expectancy Theory - CORRECT ANSWERS ✔✔The extend to which someone
|| || || || || || || || ||
will be motivated is dependent on three subjective relationships.
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A-> Effort Performance Linkage
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B-> Performance Reward Linkage
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C-> Attractiveness
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Fields of Experience - CORRECT ANSWERS ✔✔Source/ sender -> Encoding
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-> Channel (message) <- Decoding <- Receiver/ Audience.
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Noise - CORRECT ANSWERS ✔✔Anything that can disrupt the
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communication process whether internal or external in source. || || || || || || ||
Feedback Loop - CORRECT ANSWERS ✔✔Offers clarification
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CORRECT ANSWERS ||
Motivation - CORRECT ANSWERS ✔✔Process by which behavior is:
|| || || || || || || || ||
a) Energized - how hard a person works
|| || || || || || ||
b) Directed - what a person does
|| || || || || ||
c) Maintained - how long a person works
|| || || || || || ||
What are the six steps of the Motivation Process - CORRECT ANSWERS
|| || || || || || || || || || || ||
✔✔1. Unsatisfied Needs
|| ||
2. Tension
||
3. Drives
||
4. Behavior
||
5. Satisfied Needs
|| ||
6. Reduction of Tension
|| || ||
Douglas McGregor - CORRECT ANSWERS ✔✔Basic human nature; 2
|| || || || || || || || ||
theories of motivation.
|| ||
Theory X - CORRECT ANSWERS ✔✔average person has little ambition,
|| || || || || || || || || ||
dislikes work, avoids responsibility.
|| || ||
,Theory Y - CORRECT ANSWERS ✔✔Self-directed, enjoys work, accepts
|| || || || || || || || ||
responsibility.
What is the best theory for basic human nature? - CORRECT ANSWERS
|| || || || || || || || || || || ||
✔✔Theory Y ||
Maslow's Hierarchy of Needs - CORRECT ANSWERS ✔✔Academics do not
|| || || || || || || || || ||
like it because it can not be tested.
|| || || || || || || ||
1. Self Actualization
|| || ||
2. Esteem
||
3. Social
|| ||
4. Safety
||
5. Physiological
||
Hertzberg's Two Factors - CORRECT ANSWERS ✔✔1. Hygiene Factors -
|| || || || || || || || || ||
Company policies, quality of supervision, relations with others, personal life,
|| || || || || || || || || ||
rate of pay, job security, working conditions.
|| || || || || ||
2. Motivational Factors - Achievement, career development, personal growth,
|| || || || || || || || ||
job interest, recognition, responsibility.
|| || ||
Equity Theory - CORRECT ANSWERS ✔✔Based on perceptions of fairness.
|| || || || || || || || || ||
Perceived inequalities can cause certain behaviors.
|| || || || ||
, Change in inputs - CORRECT ANSWERS ✔✔Work Less
|| || || || || || ||
Attempts to change outcomes - CORRECT ANSWERS ✔✔Ask for raise
|| || || || || || || || ||
Cognitive Reevaluation - CORRECT ANSWERS ✔✔Employee causing
|| || || || || || ||
problems or with bad attitude could be from perceiving the situation as being
|| || || || || || || || || || || || ||
unfair; manager can help them see why/how it is fair.
|| || || || || || || || ||
Victor Veroom - CORRECT ANSWERS ✔✔Invented the Expectancy Theory.
|| || || || || || || ||
Expectancy Theory - CORRECT ANSWERS ✔✔The extend to which someone
|| || || || || || || || ||
will be motivated is dependent on three subjective relationships.
|| || || || || || || || || ||
A-> Effort Performance Linkage
|| || ||
B-> Performance Reward Linkage
|| || ||
C-> Attractiveness
||
Fields of Experience - CORRECT ANSWERS ✔✔Source/ sender -> Encoding
|| || || || || || || || ||
-> Channel (message) <- Decoding <- Receiver/ Audience.
|| || || || || || || ||
Noise - CORRECT ANSWERS ✔✔Anything that can disrupt the
|| || || || || || || || ||
communication process whether internal or external in source. || || || || || || ||
Feedback Loop - CORRECT ANSWERS ✔✔Offers clarification
|| || || || || ||