IPMA HR SENIOR CERTIFICATION EXAM QUESTIONS AND
ANSWERS
Business Partner - CORRECT ANSWER✅✅✅In the Biz Partner role, the HR takes on the
comprehensive role of how HR function will help accomplish business goals & initiatives of the
organization
Competency 1- Business Partner - CORRECT ANSWER✅✅✅Knows organizational mission, vision and
values
Competency 2 - Business Partner - CORRECT ANSWER✅✅✅Applies innovation, creativity, &
calculated risk taking
Competency 3 - Business Partner - CORRECT ANSWER✅✅✅Knows and applies organizational
development principles
Competency 4 - Business Partner - CORRECT ANSWER✅✅✅Is able to align human resources
initiatives to the organization's mission and service deliverables
The Business Partner competencies are applied in two ways - CORRECT ANSWER✅✅✅1) in response
to requests for traditional HR services work with customer to align HR services with strategic goals that
underlie the service request 2) proactively i.d. opportunities for a wide range of HR programs that meet
the strategic goals of organization
Do the following to gain an integrated HR big picture perspective - CORRECT
ANSWER✅✅✅1)Provide basic info of how each HR speciality will contribute to reaching the org's
goal must be shared with all HR professionals 2) The information should be about HR support for
improved performances through programs, services etc.
To act effectively as a Biz Partner YOU MUST - CORRECT ANSWER✅✅✅Each HR professional must
develop a big perspective of how the overall HR function supports the org and how each HR specialty
serves the org's goals
, To gain an integrated HR big perpective - CORRECT ANSWER✅✅✅HR must share info internally,
with all employees and should be related to improved performance thru specific programs
HR Professionals are more credible when - CORRECT ANSWER✅✅✅They act as activists who build
relationships of trust with busn leaders & take a stand on how the busn can be more successful
HR role of internal consultant - CORRECT ANSWER✅✅✅Focus on the strategy and the culture of the
organization and contribute in creative ways to influence productivity and effectiveness.
Consultant - CORRECT ANSWER✅✅✅A person in a position to have some influence over an indiv,
group, or org, but who has no direct power to make changes or implement programs
5 phases of consulting - CORRECT ANSWER✅✅✅1.Entry & Contracting
2. Data Collection & Dialogue
3. Feedback & Decision to Act
4. Engagement & Implementation
5. Expansion, Recycle, or Termination
Three roles of consultants - CORRECT ANSWER✅✅✅1. Expert
2. Pair of Hands
3. Collaborative
Role of consultants Expert- Advantage - CORRECT ANSWER✅✅✅Very satisfying to the consultant
who does not have to persuade the manager, client is satisfied with quick solution and little involvement
Roles of consultants Expert- Disadvantage - CORRECT ANSWER✅✅✅Lack of trust, full disclosure and
failure to follow expert advice
Roles of consultants Pair of Hands- Advantage - CORRECT ANSWER✅✅✅Easy, less involved more to
provide expertise to fulfill the manager, but less satisfying
ANSWERS
Business Partner - CORRECT ANSWER✅✅✅In the Biz Partner role, the HR takes on the
comprehensive role of how HR function will help accomplish business goals & initiatives of the
organization
Competency 1- Business Partner - CORRECT ANSWER✅✅✅Knows organizational mission, vision and
values
Competency 2 - Business Partner - CORRECT ANSWER✅✅✅Applies innovation, creativity, &
calculated risk taking
Competency 3 - Business Partner - CORRECT ANSWER✅✅✅Knows and applies organizational
development principles
Competency 4 - Business Partner - CORRECT ANSWER✅✅✅Is able to align human resources
initiatives to the organization's mission and service deliverables
The Business Partner competencies are applied in two ways - CORRECT ANSWER✅✅✅1) in response
to requests for traditional HR services work with customer to align HR services with strategic goals that
underlie the service request 2) proactively i.d. opportunities for a wide range of HR programs that meet
the strategic goals of organization
Do the following to gain an integrated HR big picture perspective - CORRECT
ANSWER✅✅✅1)Provide basic info of how each HR speciality will contribute to reaching the org's
goal must be shared with all HR professionals 2) The information should be about HR support for
improved performances through programs, services etc.
To act effectively as a Biz Partner YOU MUST - CORRECT ANSWER✅✅✅Each HR professional must
develop a big perspective of how the overall HR function supports the org and how each HR specialty
serves the org's goals
, To gain an integrated HR big perpective - CORRECT ANSWER✅✅✅HR must share info internally,
with all employees and should be related to improved performance thru specific programs
HR Professionals are more credible when - CORRECT ANSWER✅✅✅They act as activists who build
relationships of trust with busn leaders & take a stand on how the busn can be more successful
HR role of internal consultant - CORRECT ANSWER✅✅✅Focus on the strategy and the culture of the
organization and contribute in creative ways to influence productivity and effectiveness.
Consultant - CORRECT ANSWER✅✅✅A person in a position to have some influence over an indiv,
group, or org, but who has no direct power to make changes or implement programs
5 phases of consulting - CORRECT ANSWER✅✅✅1.Entry & Contracting
2. Data Collection & Dialogue
3. Feedback & Decision to Act
4. Engagement & Implementation
5. Expansion, Recycle, or Termination
Three roles of consultants - CORRECT ANSWER✅✅✅1. Expert
2. Pair of Hands
3. Collaborative
Role of consultants Expert- Advantage - CORRECT ANSWER✅✅✅Very satisfying to the consultant
who does not have to persuade the manager, client is satisfied with quick solution and little involvement
Roles of consultants Expert- Disadvantage - CORRECT ANSWER✅✅✅Lack of trust, full disclosure and
failure to follow expert advice
Roles of consultants Pair of Hands- Advantage - CORRECT ANSWER✅✅✅Easy, less involved more to
provide expertise to fulfill the manager, but less satisfying
