AMAZON ASSESSMENT EXAM
QUESTIONS AND ANSWERS
Insist on the Highest Standards - Answer-Leaders have relentlessly high standards -
many people may think these standards are unreasonably high. Leaders are continually
raising the bar and driving their teams to deliver high quality products, services and
processes. Leaders ensure that defects do not get sent down the line and that problems
are fixed so they stay fixed.
Think Big - Answer-Thinking small is a self-fulfilling prophecy. Leaders create and
communicate in a bold direction that inspires results. They think differently and look
around corners for ways to serve customers.
Bias for Action - Answer-Speed matters in business. Many decisions and actions are
reversible and do not need extensive study. We value calculated risk taking.
Frugality - Answer-Accomplish more with less. Constraints breed resourcefulness, self-
sufficiency and invention. There are no extra points for growing headcount, budget size
or fixed expenses.
Dive Deep - Answer-Leaders operate at all levels, stay connected to the details, audit
frequently, and are skeptical when metrics and anecdote differ. No task is beneath
them.
Have Backbone; Disagree and Commit - Answer-Leaders are obligated to respectfully
challenge decisions when they disagree, even when doing so is uncomfortable or
exhausting. Leaders have conviction and are tenacious. They do not compromise for
the sake of social cohesion. Once a decision is determined, they commit wholly.
Deliver Results - Answer-Leaders focus on the key inputs for their business and deliver
them with the right quality and in a timely fashion. Despite setbacks, they rise to the
occasion and never settle.
Customer Obsession - Answer-Leaders start with the customer and work backwards.
They work vigorously to earn and keep customer trust. Although leaders pay attention to
competitors, they obsess over customers.
Ownership - Answer-Leaders are owners. They think long term and don't sacrifice long-
term value for short-term results. They act on behalf of the entire company, beyond just
their own team. They never say "that's not my job".
Invent and Simplify - Answer-Leaders expect and require innovation and invention from
their teams and always find ways to simplify. They are externally aware, look for new
ideas from everywhere, and are not limited by "not invented here". As we do new things,
we accept that we may be misunderstood for long per
QUESTIONS AND ANSWERS
Insist on the Highest Standards - Answer-Leaders have relentlessly high standards -
many people may think these standards are unreasonably high. Leaders are continually
raising the bar and driving their teams to deliver high quality products, services and
processes. Leaders ensure that defects do not get sent down the line and that problems
are fixed so they stay fixed.
Think Big - Answer-Thinking small is a self-fulfilling prophecy. Leaders create and
communicate in a bold direction that inspires results. They think differently and look
around corners for ways to serve customers.
Bias for Action - Answer-Speed matters in business. Many decisions and actions are
reversible and do not need extensive study. We value calculated risk taking.
Frugality - Answer-Accomplish more with less. Constraints breed resourcefulness, self-
sufficiency and invention. There are no extra points for growing headcount, budget size
or fixed expenses.
Dive Deep - Answer-Leaders operate at all levels, stay connected to the details, audit
frequently, and are skeptical when metrics and anecdote differ. No task is beneath
them.
Have Backbone; Disagree and Commit - Answer-Leaders are obligated to respectfully
challenge decisions when they disagree, even when doing so is uncomfortable or
exhausting. Leaders have conviction and are tenacious. They do not compromise for
the sake of social cohesion. Once a decision is determined, they commit wholly.
Deliver Results - Answer-Leaders focus on the key inputs for their business and deliver
them with the right quality and in a timely fashion. Despite setbacks, they rise to the
occasion and never settle.
Customer Obsession - Answer-Leaders start with the customer and work backwards.
They work vigorously to earn and keep customer trust. Although leaders pay attention to
competitors, they obsess over customers.
Ownership - Answer-Leaders are owners. They think long term and don't sacrifice long-
term value for short-term results. They act on behalf of the entire company, beyond just
their own team. They never say "that's not my job".
Invent and Simplify - Answer-Leaders expect and require innovation and invention from
their teams and always find ways to simplify. They are externally aware, look for new
ideas from everywhere, and are not limited by "not invented here". As we do new things,
we accept that we may be misunderstood for long per
