CNA
1. A resident who is confined to bed requires special care. Which of the following is a task performed by a
nursing assistant? - ANSWER: Helping with the use of a bedpan
2. It is a nursing assistant's first day at her new job and she wants to make a positive first impression. Which of
the following is an example of proper grooming? - ANSWER: Keep your hair neatly tied back and away from
your face
3. A nursing assistant is given the task of measuring vital signs each day for a large number of residents, while
her coworker is assigned the task of weighing all the residents each day. Which of the following methods of
nursing care is this? - ANSWER: Functional Nursing
4. While getting supplies from the supply closet, a nursing assistant (NA) sees another nursing assistant handle
a resident roughly during a transfer. Which of the following actions is the nursing assistant legally required to
take? - ANSWER: The nursing assistant should report the abuse immediately to the nurse.
5. Which of the following would be recorded in a nursing assistant's record in her state's nursing assistant
registry? - ANSWER: An investigation showed that abuse occurred while she worked with residents.
6. A resident has not been informed about how much a medical procedure will cost and what her options are.
Which of the following Residents' Rights is being violated? - ANSWER: The right to be fully informed about
rights and services
7. A resident has bite marks and scratches that continue to appear and that she cannot explain. This could be a
sign of - ANSWER: Physical abuse
8. A nursing assistant notices that a resident seems depressed. While giving her a bed bath, the resident
confides that another nursing assistant told her how "gross" the stump looks. This is an example of - ANSWER:
Psychological abuse
9. A nursing assistant learns that a coworker has offered to provide special care for a resident in exchange for
payment. This is an example of - ANSWER: Financial abuse
, 10. A nursing assistant who works periodically when full-time staff members are on vacation helps care for
residents who have Alzheimer's disease. On different occasions she noticed that a resident's bed smells of
urine and that her hair is dirty and matted. This could be a sign of - ANSWER: Neglect
11. A resident's sister gives her favorite nursing assistant a thank you note with a gift card inside it. She tells
the nursing assistant that this is a small way of letting him know how much she appreciates his work. The NA
does not want to offend the family, and it happens to be a gift card to his favorite restaurant, so he decides to
keep it. Which of following best describes how the nursing assistant should have responded? - ANSWER: The
nursing assistant should have thanked the sister for thinking of him, but politely refused the gift.
12. A nursing assistant enters a resident's room to give her a scheduled bath. The resident appears to have
been crying and says she does not want a bath. Which of the following would be the best response by the
nursing assistant? - ANSWER: The nursing assistant should respect resident's refusal and report it to the nurse.
13. A nursing assistant is assigned to help a resident who is recovering from a total hip replacement and needs
help with deep breathing exercises. The resident is very uncommunicative. Which of the following questions
would be most helpful in encouraging the resident to communicate? - ANSWER: "Did you have a good
breakfast?"
14. A new nursing assistant on the unit is trying to visit with a resident from Nigeria who does not speak any
English. Which of the following would be the best response by the nursing assistant in order to communicate
with the resident? - ANSWER: The nursing assistant should ask if there is an interpreter who can help.
15. A nursing assistant has to touch residents in order to do her job. Which of the following is an example of
appropriate touch? - ANSWER: Holding the resident's leg as she bathes it
16. A nursing assistant is documenting a resident's care for the first time. Which of the following is an example
of accurate documentation? - ANSWER: Recording the resident's blood pressure in black ink
17. When a nursing assistant answers the phone at the long-term care facility, which of the following is the
best example of proper telephone etiquette? - ANSWER: "Good morning, this is Lynnell Brooks, nursing
assistant at Lakeside Village. How may I help you?"
18. During dinner a resident throws her plate at a nursing assistant. Which of the following would be the best
response by the nursing assistant? - ANSWER: The nursing assistant should call for the nurse and stand by to
help as needed.
1. A resident who is confined to bed requires special care. Which of the following is a task performed by a
nursing assistant? - ANSWER: Helping with the use of a bedpan
2. It is a nursing assistant's first day at her new job and she wants to make a positive first impression. Which of
the following is an example of proper grooming? - ANSWER: Keep your hair neatly tied back and away from
your face
3. A nursing assistant is given the task of measuring vital signs each day for a large number of residents, while
her coworker is assigned the task of weighing all the residents each day. Which of the following methods of
nursing care is this? - ANSWER: Functional Nursing
4. While getting supplies from the supply closet, a nursing assistant (NA) sees another nursing assistant handle
a resident roughly during a transfer. Which of the following actions is the nursing assistant legally required to
take? - ANSWER: The nursing assistant should report the abuse immediately to the nurse.
5. Which of the following would be recorded in a nursing assistant's record in her state's nursing assistant
registry? - ANSWER: An investigation showed that abuse occurred while she worked with residents.
6. A resident has not been informed about how much a medical procedure will cost and what her options are.
Which of the following Residents' Rights is being violated? - ANSWER: The right to be fully informed about
rights and services
7. A resident has bite marks and scratches that continue to appear and that she cannot explain. This could be a
sign of - ANSWER: Physical abuse
8. A nursing assistant notices that a resident seems depressed. While giving her a bed bath, the resident
confides that another nursing assistant told her how "gross" the stump looks. This is an example of - ANSWER:
Psychological abuse
9. A nursing assistant learns that a coworker has offered to provide special care for a resident in exchange for
payment. This is an example of - ANSWER: Financial abuse
, 10. A nursing assistant who works periodically when full-time staff members are on vacation helps care for
residents who have Alzheimer's disease. On different occasions she noticed that a resident's bed smells of
urine and that her hair is dirty and matted. This could be a sign of - ANSWER: Neglect
11. A resident's sister gives her favorite nursing assistant a thank you note with a gift card inside it. She tells
the nursing assistant that this is a small way of letting him know how much she appreciates his work. The NA
does not want to offend the family, and it happens to be a gift card to his favorite restaurant, so he decides to
keep it. Which of following best describes how the nursing assistant should have responded? - ANSWER: The
nursing assistant should have thanked the sister for thinking of him, but politely refused the gift.
12. A nursing assistant enters a resident's room to give her a scheduled bath. The resident appears to have
been crying and says she does not want a bath. Which of the following would be the best response by the
nursing assistant? - ANSWER: The nursing assistant should respect resident's refusal and report it to the nurse.
13. A nursing assistant is assigned to help a resident who is recovering from a total hip replacement and needs
help with deep breathing exercises. The resident is very uncommunicative. Which of the following questions
would be most helpful in encouraging the resident to communicate? - ANSWER: "Did you have a good
breakfast?"
14. A new nursing assistant on the unit is trying to visit with a resident from Nigeria who does not speak any
English. Which of the following would be the best response by the nursing assistant in order to communicate
with the resident? - ANSWER: The nursing assistant should ask if there is an interpreter who can help.
15. A nursing assistant has to touch residents in order to do her job. Which of the following is an example of
appropriate touch? - ANSWER: Holding the resident's leg as she bathes it
16. A nursing assistant is documenting a resident's care for the first time. Which of the following is an example
of accurate documentation? - ANSWER: Recording the resident's blood pressure in black ink
17. When a nursing assistant answers the phone at the long-term care facility, which of the following is the
best example of proper telephone etiquette? - ANSWER: "Good morning, this is Lynnell Brooks, nursing
assistant at Lakeside Village. How may I help you?"
18. During dinner a resident throws her plate at a nursing assistant. Which of the following would be the best
response by the nursing assistant? - ANSWER: The nursing assistant should call for the nurse and stand by to
help as needed.
