TAP Test- Chapter 1 Overview of the
Travel and Tourism Industry
ASTA - Answer-American Society of Travel Agents
Benefit - Answer-A positive result that a feature brings to a particular client
Business Travel - Answer-Or Corporate Travel- includes all trips that are purchased by businesses and
made for their purpose
Commission - Answer-a fee or percentage of a sale
Commodity - Answer-Something that varies little and has the same value everywhere
Conference System - Answer-a system by which a group of suppliers controls the sale of their product,
appointing agents to sell it and establishing a standard contract
Demographic Segmentation - Answer-the process of categorizing people according to characteristics
such as age, sex, or marital status
Dependables - Answer-people who value familiarity and comfort who tend to visit popular places/ and
return to the same ones again and again
Travel and Tourism Industry
ASTA - Answer-American Society of Travel Agents
Benefit - Answer-A positive result that a feature brings to a particular client
Business Travel - Answer-Or Corporate Travel- includes all trips that are purchased by businesses and
made for their purpose
Commission - Answer-a fee or percentage of a sale
Commodity - Answer-Something that varies little and has the same value everywhere
Conference System - Answer-a system by which a group of suppliers controls the sale of their product,
appointing agents to sell it and establishing a standard contract
Demographic Segmentation - Answer-the process of categorizing people according to characteristics
such as age, sex, or marital status
Dependables - Answer-people who value familiarity and comfort who tend to visit popular places/ and
return to the same ones again and again