Optometric Technician Level 2 Exam
Questions And Answers
What are the 6 characteristics of a positive attitude? - - -
correct answer ✅Optimism, Acceptance, Resilience, Gratitude,
Mindfulness/Consciousness, Integrity
What are 6 issues that may lead to a recheck after unsuccessful
troubleshooting? - - -
correct answer ✅Blurry vision, Eye strain, Prolonged headaches,
Frequent squinting, Shutting one eye, Holding the glasses away
from the set vertex distance
How do you introduce yourself to a patient? - - -
correct answer ✅"Hello, my name is _________, and I am the
Certified Optometric Technician. I will be performing the pre- test
screenings for the doctor today"
Should you ask the patient how they would like to be addressed? - -
-
correct answer ✅Yes. Failing to use the patients preferred name
may be viewed as disrespectful
The tone of voice we use is responsible for what percent of the
message we are sending? - - -
correct answer ✅35-40%
,Optometric Technician Level 2 Exam
Questions And Answers
True or false: you should maintain eye contact to show the patient
you are listening - - -
correct answer ✅True
True or false: you should multitask while talking to the patient - - -
correct answer ✅False
True or false: you should speak in mono-tone throughout the
patients visit - - -
correct answer ✅False
True or False: You should use hand gestures as a way of
communicating - - -
correct answer ✅True
True or False: You should take notes when necessary to keep
information orderly and accurate - - -
correct answer ✅True
,Optometric Technician Level 2 Exam
Questions And Answers
True or False: if the patient has difficulty following instructions you
should raise your voice - - -
correct answer ✅False
True or False: You should always have your lab coat and name tag
on - - -
correct answer ✅True
True or false: You should stand with your hands on your waist - - -
correct answer ✅False
True or false: You should sit during the entire pre-testing process - -
-
correct answer ✅False.
Should you provide results to the patient? - - -
correct answer ✅No. Do not provide results to the patient
If the patient asks what the results show or how they did, what
should you say? - - -
correct answer ✅"The doctor will review the results with you
during the exam"
, Optometric Technician Level 2 Exam
Questions And Answers
Why shouldn't you say "good" or "perfect" when completing the
screenings? - - -
correct answer ✅The patient could interpret this as a diagnosis
What should you say instead of "good" or "perfect? - - -
correct answer ✅"Thank you"
Should you ever comment of the patient's screening results.
whether good or bad? - - -
correct answer ✅Nope. Never comment on a patients screening
results
What is a phoropter used for ? - - -
correct answer ✅Used to manually determine refraction.
Determines prescription
Ophthalmic Slit Lamp defintion - - -
correct answer ✅A microscope with a bright light
Questions And Answers
What are the 6 characteristics of a positive attitude? - - -
correct answer ✅Optimism, Acceptance, Resilience, Gratitude,
Mindfulness/Consciousness, Integrity
What are 6 issues that may lead to a recheck after unsuccessful
troubleshooting? - - -
correct answer ✅Blurry vision, Eye strain, Prolonged headaches,
Frequent squinting, Shutting one eye, Holding the glasses away
from the set vertex distance
How do you introduce yourself to a patient? - - -
correct answer ✅"Hello, my name is _________, and I am the
Certified Optometric Technician. I will be performing the pre- test
screenings for the doctor today"
Should you ask the patient how they would like to be addressed? - -
-
correct answer ✅Yes. Failing to use the patients preferred name
may be viewed as disrespectful
The tone of voice we use is responsible for what percent of the
message we are sending? - - -
correct answer ✅35-40%
,Optometric Technician Level 2 Exam
Questions And Answers
True or false: you should maintain eye contact to show the patient
you are listening - - -
correct answer ✅True
True or false: you should multitask while talking to the patient - - -
correct answer ✅False
True or false: you should speak in mono-tone throughout the
patients visit - - -
correct answer ✅False
True or False: You should use hand gestures as a way of
communicating - - -
correct answer ✅True
True or False: You should take notes when necessary to keep
information orderly and accurate - - -
correct answer ✅True
,Optometric Technician Level 2 Exam
Questions And Answers
True or False: if the patient has difficulty following instructions you
should raise your voice - - -
correct answer ✅False
True or False: You should always have your lab coat and name tag
on - - -
correct answer ✅True
True or false: You should stand with your hands on your waist - - -
correct answer ✅False
True or false: You should sit during the entire pre-testing process - -
-
correct answer ✅False.
Should you provide results to the patient? - - -
correct answer ✅No. Do not provide results to the patient
If the patient asks what the results show or how they did, what
should you say? - - -
correct answer ✅"The doctor will review the results with you
during the exam"
, Optometric Technician Level 2 Exam
Questions And Answers
Why shouldn't you say "good" or "perfect" when completing the
screenings? - - -
correct answer ✅The patient could interpret this as a diagnosis
What should you say instead of "good" or "perfect? - - -
correct answer ✅"Thank you"
Should you ever comment of the patient's screening results.
whether good or bad? - - -
correct answer ✅Nope. Never comment on a patients screening
results
What is a phoropter used for ? - - -
correct answer ✅Used to manually determine refraction.
Determines prescription
Ophthalmic Slit Lamp defintion - - -
correct answer ✅A microscope with a bright light
