Six Sigma Black Belt Session 2 Questions and Answers Fully Solved Graded A+
What are the 4 perspectives most commonly associated with the Balanced Scorecard?
A) Financial, Marketing, Internal Processes, Technology
B) Financial, Sales, Business Processes, People & Learning
C) Corporate, Customer, Operations, Human Resources
D) Financial, Customer, Internal Processes, People & Knowledge
E) Corporate, Sales, Internal, Infrastructure - Answers D) Financial, Customer, Internal Processes, People
& Knowledge
Which of the following is NOT a characteristic of good leadership?
A) Guiding Vision
B) Passion
C) Motivation by Fear
D) Character
E) Action-orientation - Answers C) Motivation by Fear
A Lean Six Sigma Champion initiated a project to re-engineer the supply chain for a provider of cleaning
services. The team leader communicated the project objective in clear terms. Since she was an avid
NASCAR fan, conversation in team meetings seemed to always drift toward current events on the racing
circuit. Many brainstorming sessions were conducted to examine how the supply chain could be
improved if the whole company was reorganized. Team business was handled in a relaxed fashion that
kept everybody happy. Sometimes, the team leader appeared to be disengaged. After six months, the
project champion was growing increasingly frustrated by the lack of progress. From this brief
description, which primary leadership characteristics were missing in the team leader?
A) Vision, Passion
B) Passion, Communication
C) Action-orientation, Character
D) Passion, Action-orientation
E) Character, Vision - Answers D) Passion, Action-orientation
During the team development process, at what step do team members reconcile their competing
loyalties, agendas, and responsibilities?
What are the 4 perspectives most commonly associated with the Balanced Scorecard?
A) Financial, Marketing, Internal Processes, Technology
B) Financial, Sales, Business Processes, People & Learning
C) Corporate, Customer, Operations, Human Resources
D) Financial, Customer, Internal Processes, People & Knowledge
E) Corporate, Sales, Internal, Infrastructure - Answers D) Financial, Customer, Internal Processes, People
& Knowledge
Which of the following is NOT a characteristic of good leadership?
A) Guiding Vision
B) Passion
C) Motivation by Fear
D) Character
E) Action-orientation - Answers C) Motivation by Fear
A Lean Six Sigma Champion initiated a project to re-engineer the supply chain for a provider of cleaning
services. The team leader communicated the project objective in clear terms. Since she was an avid
NASCAR fan, conversation in team meetings seemed to always drift toward current events on the racing
circuit. Many brainstorming sessions were conducted to examine how the supply chain could be
improved if the whole company was reorganized. Team business was handled in a relaxed fashion that
kept everybody happy. Sometimes, the team leader appeared to be disengaged. After six months, the
project champion was growing increasingly frustrated by the lack of progress. From this brief
description, which primary leadership characteristics were missing in the team leader?
A) Vision, Passion
B) Passion, Communication
C) Action-orientation, Character
D) Passion, Action-orientation
E) Character, Vision - Answers D) Passion, Action-orientation
During the team development process, at what step do team members reconcile their competing
loyalties, agendas, and responsibilities?
