ASSIGNMENT 7 DIAMOND ESSENTIALS
QUESTIONS AND ANSWERS
Technical - ANSWER-Compared to a jewelry items benefits, its featured temd to be
more
Objection - ANSWER-A temporary obstacle that delays or even stops a sale is called an
Closing ratio - ANSWER-The number of successful sales compared to the number of
attempts is known as the
An exchange of information - ANSWER-A well-organized sales presentation should
include
Ethical - ANSWER-In jewelry sales situations, the close should always be sensitive,
respectful, and
Follow up after the sale - ANSWER-When you want to develop an ongoing relationship
with your customer, it's a good idea to
1940s to promote diamond as symbols of love and romance - ANSWER-The slogan, "A
Diamond Is Forever" was first introduced in the
Closed-ended question - ANSWER-"May I help you" is an example of an
"Are you looking for something for yourself, or for a gift?" - ANSWER-An example of an
open-question is
Get customers to talk about themselves - ANSWER-During the information exchange,
it's important to
Show your most expensive items first - ANSWER-"Sell down to sell up" means you
should
Tag - ANSWER-When you restate a benefit in the form of a question, you are using a
For emotional reasons - ANSWER-People usually buy diamond jewelry
Having your customers try on jewelry they're interested in - ANSWER-You can create
desire for a jewelry item by
Use a trial close - ANSWER-A good way to test the customers readiness to buy is to
QUESTIONS AND ANSWERS
Technical - ANSWER-Compared to a jewelry items benefits, its featured temd to be
more
Objection - ANSWER-A temporary obstacle that delays or even stops a sale is called an
Closing ratio - ANSWER-The number of successful sales compared to the number of
attempts is known as the
An exchange of information - ANSWER-A well-organized sales presentation should
include
Ethical - ANSWER-In jewelry sales situations, the close should always be sensitive,
respectful, and
Follow up after the sale - ANSWER-When you want to develop an ongoing relationship
with your customer, it's a good idea to
1940s to promote diamond as symbols of love and romance - ANSWER-The slogan, "A
Diamond Is Forever" was first introduced in the
Closed-ended question - ANSWER-"May I help you" is an example of an
"Are you looking for something for yourself, or for a gift?" - ANSWER-An example of an
open-question is
Get customers to talk about themselves - ANSWER-During the information exchange,
it's important to
Show your most expensive items first - ANSWER-"Sell down to sell up" means you
should
Tag - ANSWER-When you restate a benefit in the form of a question, you are using a
For emotional reasons - ANSWER-People usually buy diamond jewelry
Having your customers try on jewelry they're interested in - ANSWER-You can create
desire for a jewelry item by
Use a trial close - ANSWER-A good way to test the customers readiness to buy is to
