Fundamentals-quiz 1 (week 1 material)-WCU
Questions and Answers
What are some factors affecting communication?
age develop language (6 mon.-1year), cognition, stroke, men vs female (emotions)
What is white coat syndrome?
being reluctant to disclosing information to a higher authority. ex.anxiety
What is empathy?
ability to relate to the feelings of others (putting yourself in their shoes)
What is the "working phase" of a nurse patient relationship?
collaborating w a patient to achieve certain goals (longest phase)
What is the "termination phase" of a nurse patient relationship?
being able to pause and reflect on what went well or what can improve (conclusion)
What is the orientation phase of nurse patient relationship?
The meet and greet and establishing roles
, What is the ISBAR used for?
to help organize information so we don't miss important things
What does ISBAR stand for?
introduction, situation, background, assessment, recommendation
What is therapeutic communication?
healing and helping way that we can structure communication (having the patient. talk)
What is active listening?
eye contact, being attentive, acting as if they are the most important person, repeating the statements
What is an open ended question?
Asking the patient. where the pain is (getting more info out) rather than do you have pain..
What would be an empathetic response?
repeating what they were feeling, "it seems that you are upset by this"-so the nurse can understand
What would be a therapeutic touch?
a shoulder tap
What is some non-therapeutic communication?
Questions and Answers
What are some factors affecting communication?
age develop language (6 mon.-1year), cognition, stroke, men vs female (emotions)
What is white coat syndrome?
being reluctant to disclosing information to a higher authority. ex.anxiety
What is empathy?
ability to relate to the feelings of others (putting yourself in their shoes)
What is the "working phase" of a nurse patient relationship?
collaborating w a patient to achieve certain goals (longest phase)
What is the "termination phase" of a nurse patient relationship?
being able to pause and reflect on what went well or what can improve (conclusion)
What is the orientation phase of nurse patient relationship?
The meet and greet and establishing roles
, What is the ISBAR used for?
to help organize information so we don't miss important things
What does ISBAR stand for?
introduction, situation, background, assessment, recommendation
What is therapeutic communication?
healing and helping way that we can structure communication (having the patient. talk)
What is active listening?
eye contact, being attentive, acting as if they are the most important person, repeating the statements
What is an open ended question?
Asking the patient. where the pain is (getting more info out) rather than do you have pain..
What would be an empathetic response?
repeating what they were feeling, "it seems that you are upset by this"-so the nurse can understand
What would be a therapeutic touch?
a shoulder tap
What is some non-therapeutic communication?
