PGA 3.0 LEVEL 2 MERCHANDISE QUESTIONS
WITH CORRECT ANSWERS 2025
HowMdoesMtheMfacility'sMoverallMvisionMandMcoreMvaluesMhelpMtheMretailMmanager?M-
MCORRECTMANSWERM-
"InMpractice,MtheMretailMoperationMmustMhaveMaMclearMunderstandingMofMitsMconstituentsMandMma
rketMinMorderMtoMestablishMaMsolidMvisionMandMsetMofMvalues.MTheMoverallMfacilityMprofileMcanMhelp
MsolidifyMtheMretailMoperation'sMvisionMandMestablishMcoreMvaluesMthatMsupportMtheMvision.MOnceM
completed,MtheMvisionMandMcoreMvaluesMguideMtheMcreationMofMallMotherMaspectsMofMtheMretailMo
perationMbusinessMplan."
ForMwhichMpurposeMareMtheMfacility'sMcoreMvaluesMandMvisionMgoingMtoMbeMmostMusefulMtoMtheMre
tailMmanager?M-MCORRECTMANSWERM-matchMitsMdesiredMcustomerMbase
WhatMshouldMincreaseMinMtheMretailMoperationMtoMaddMvalue?M-MCORRECTMANSWERM-
WhenMmakingMdecisionsMregardingManMexceptionalMgolfMexperience,McustomersMmayMlookMatMfac
torsMsuchMasMvalueMandMtheMqualityMofMtheMexperience.MValueMisMdefinedMasMprovidingManMexperi
enceMthatMexceedsMtheMpriceMpaid.MTheMmostMdeterminingMfactorMinMcreatingManMexperienceMtha
tMexceedsMcustomers'MvalueMisMtheMlevelMofMcustomerMservice.MTheMsuccessfulMretailerMenhances
MtheMfacility'sMimageMandMvalueMwithMaM"CustomerMFirst"McultureMthatMdemandsMexcellentMcusto
merMserviceMfromMtheMstaffMwhileMbuildingMpositiveMrelationshipsMwithMcustomers.
ForMwhatMmonthMisMtheMEndMofMMonthMInventoryMtargetMforMMayMtheMsameMasMtheMBOMI?M-
MCORRECTMANSWERM-June
TheMcostMofMgoodsMsoldMcanMbeMcalculatedMifMwhatMotherMfiguresMareMknown?M-
MCORRECTMANSWERM-
Equation:MBeginningMofMMonthMInventoryM(BOMI)M+MNewMInventoryMPurchasedM-
MEndMofMMonthMInventoryM(EOMI)MatMCostM=MCostMofMGoodsMSoldM(COGS)MinMdollars.MOtherMfigur
esMneededMareMturnoverMrateMandMaverageMinventory.
WITH CORRECT ANSWERS 2025
HowMdoesMtheMfacility'sMoverallMvisionMandMcoreMvaluesMhelpMtheMretailMmanager?M-
MCORRECTMANSWERM-
"InMpractice,MtheMretailMoperationMmustMhaveMaMclearMunderstandingMofMitsMconstituentsMandMma
rketMinMorderMtoMestablishMaMsolidMvisionMandMsetMofMvalues.MTheMoverallMfacilityMprofileMcanMhelp
MsolidifyMtheMretailMoperation'sMvisionMandMestablishMcoreMvaluesMthatMsupportMtheMvision.MOnceM
completed,MtheMvisionMandMcoreMvaluesMguideMtheMcreationMofMallMotherMaspectsMofMtheMretailMo
perationMbusinessMplan."
ForMwhichMpurposeMareMtheMfacility'sMcoreMvaluesMandMvisionMgoingMtoMbeMmostMusefulMtoMtheMre
tailMmanager?M-MCORRECTMANSWERM-matchMitsMdesiredMcustomerMbase
WhatMshouldMincreaseMinMtheMretailMoperationMtoMaddMvalue?M-MCORRECTMANSWERM-
WhenMmakingMdecisionsMregardingManMexceptionalMgolfMexperience,McustomersMmayMlookMatMfac
torsMsuchMasMvalueMandMtheMqualityMofMtheMexperience.MValueMisMdefinedMasMprovidingManMexperi
enceMthatMexceedsMtheMpriceMpaid.MTheMmostMdeterminingMfactorMinMcreatingManMexperienceMtha
tMexceedsMcustomers'MvalueMisMtheMlevelMofMcustomerMservice.MTheMsuccessfulMretailerMenhances
MtheMfacility'sMimageMandMvalueMwithMaM"CustomerMFirst"McultureMthatMdemandsMexcellentMcusto
merMserviceMfromMtheMstaffMwhileMbuildingMpositiveMrelationshipsMwithMcustomers.
ForMwhatMmonthMisMtheMEndMofMMonthMInventoryMtargetMforMMayMtheMsameMasMtheMBOMI?M-
MCORRECTMANSWERM-June
TheMcostMofMgoodsMsoldMcanMbeMcalculatedMifMwhatMotherMfiguresMareMknown?M-
MCORRECTMANSWERM-
Equation:MBeginningMofMMonthMInventoryM(BOMI)M+MNewMInventoryMPurchasedM-
MEndMofMMonthMInventoryM(EOMI)MatMCostM=MCostMofMGoodsMSoldM(COGS)MinMdollars.MOtherMfigur
esMneededMareMturnoverMrateMandMaverageMinventory.