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DEVOTED AGENT CERTIFICATION
EXAM 2025 BRAND NEW ACTUAL
EXAM WITH ANSWERS.
Mrs. Carson is a worrier and admits that she is often confused
when it comes to navigating her health plan and the healthcare
system. She asks Joyce, her Devoted Sales Agent, who she can
contact if she needs help once she becomes a Devoted Health
member. How should Joyce respond?
-"Sorry, my job is only to sign you up. Then you are on your own."
-"Only call me, the member service team at the insurance
company always takes a long time and doesn't give you the right
answer"
-"As your Devoted Sales Agent, you can always call me with
questions, but additionally Devoted has an entire Guide Team
dedicated to simplifying your healthcare experience. In addition to
them periodically reaching out to you, you can always call them
with questions. They want to hear from you."
-"Healthcare is really confusing. I suggest you re-read your
Evidence of Coverage, and you'll probably be fine." - correct
answer -"As your Devoted Sales Agent, you can always call me
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with questions, but additionally Devoted has an entire Guide
Team dedicated to simplifying your healthcare experience. In
addition to them periodically reaching out to you, you can always
call them with questions. They want to hear from you."
What are Devoted Health's core ingredients?
-Newer MA plan, CSNP, strong PCP partnerships, Devoted
Guides, Devoted Medical Group
-Tech platform, available in all 50 states, strong provider
partnerships, Med Supp, Devoted Guides
-Tech platform, available in all 50 states , strong provider
partnerships, PPO, Devoted Guides
-Newer MA plan, tech platform, strong provider partnerships,
Devoted Guides, Devoted Medical Group - correct answer -Newer
MA plan, tech platform, strong provider partnerships, Devoted
Guides, Devoted Medical Group
The Devoted Health Guides...
DEVOTED AGENT CERTIFICATION
EXAM 2025 BRAND NEW ACTUAL
EXAM WITH ANSWERS.
Mrs. Carson is a worrier and admits that she is often confused
when it comes to navigating her health plan and the healthcare
system. She asks Joyce, her Devoted Sales Agent, who she can
contact if she needs help once she becomes a Devoted Health
member. How should Joyce respond?
-"Sorry, my job is only to sign you up. Then you are on your own."
-"Only call me, the member service team at the insurance
company always takes a long time and doesn't give you the right
answer"
-"As your Devoted Sales Agent, you can always call me with
questions, but additionally Devoted has an entire Guide Team
dedicated to simplifying your healthcare experience. In addition to
them periodically reaching out to you, you can always call them
with questions. They want to hear from you."
-"Healthcare is really confusing. I suggest you re-read your
Evidence of Coverage, and you'll probably be fine." - correct
answer -"As your Devoted Sales Agent, you can always call me
, Page | 2
with questions, but additionally Devoted has an entire Guide
Team dedicated to simplifying your healthcare experience. In
addition to them periodically reaching out to you, you can always
call them with questions. They want to hear from you."
What are Devoted Health's core ingredients?
-Newer MA plan, CSNP, strong PCP partnerships, Devoted
Guides, Devoted Medical Group
-Tech platform, available in all 50 states, strong provider
partnerships, Med Supp, Devoted Guides
-Tech platform, available in all 50 states , strong provider
partnerships, PPO, Devoted Guides
-Newer MA plan, tech platform, strong provider partnerships,
Devoted Guides, Devoted Medical Group - correct answer -Newer
MA plan, tech platform, strong provider partnerships, Devoted
Guides, Devoted Medical Group
The Devoted Health Guides...