PGA 3.0 Level 2 Study Guide Questions
And Answers
The Bvision, Bcore Bvalues, Band Bmission Bstatement Bof Ba Bgolf Bfacility Bshould Bbe Bdeveloped
Bconcurrently Bwith Bestablishing Ba Bfacility-wide Bbusiness Bplan Bthat Bincludes Bconcrete Bgoals Bwith
Bstrategies Bfor Bmeeting Bthem. B(T/F) B- BAnswer B- BTrue
What Bdepartment Bis Bconsidered Bthe Bcore Bbusiness Bunit Bof Bmost Bfacilities? B- BAnswer B- BGolf
BOperations
Policies Band Bprocedures Bare Bport Bof Bwhich Bsupport Belement Bof Bthe Bgolf Boperation's
Borganization? B- BAnswer B- BSystems
What Bis Bthe Bmost Baccurate Bdescription Bof Bthe Brelationship Bbetween Bthe Bfacility's Bbusiness Bplan
Band Bthe Bgolf Boperation? B- BAnswer B- BGolf BOperation Bis Bvery Bcore Band Bcenter Bof Bthe Bgolf
Bbusiness Bplan
What Bis Bthe Bprincipal Bfocus Bof Bgolf Boperations? BSystems BOperational BManual B- BAnswer B- B
What Bcombination Bof Binteraction Bstrategies Bwould Bbe Bthe Bfirst Bchoice Bfor Bpromoting Ba Bpositive
Bfacility-wide Bculture? B- BAnswer B- BInvolving Band BSupporting
From Ba Bfunctional Bperspective, Ba Bvendor Bis Bwhat Bkind Bof Bresource? B- BAnswer B- BFinancial
What Bmust Bexist Bfor Ba Bfacility Bto Bhave Ba Bpositive Bculture? B- BAnswer B- BResources
What Bwould Ba Btypical Borganizational Bchart Bof Ba Bgolf Boperation Bshow? B- BAnswer B- BStaff Broles
Band Bthe Brelationships Bbetween Bthem
,What Bis Bthe Bmost Blikely Bdeterminant Bof Bthe Bcomplexity Bof Ba Bfacility's Borganizational Bchart? B-
BAnswer B- BSize Bof Bfacility Band Bnumber Bof Bresources
What Bdetermines Bthe Bcomplexity Bof Ba Bfacility's Borganization Bchart? BSize Bof Bfacility, Bnumber Bof
Bservices Boffered, Btype Bof Bfacility, Bmission B- BAnswer B- B
Staff Bis Bconsidered Ba Btangible Bfacility Bresource? B(T/F) B- BAnswer B- BTrue
What Bintangible Bresource Bis Bkey Bto Benabling Band Bfacilitating Bpeak Bperformance? B- BAnswer B-
BCulture
How Bcan Bfacilities Bfoster Ba Bpositive Bculture Bof Bimprovement? B- BAnswer B- BOpen Bcommunication
Band Bdiscussion
How Bcan Ba Bfacility Bfoster Ba Bculture Bof Bimprovement? B- BAnswer B- BEvolving B/ BEveryone Bon
Bboard
"Identify Bstaffing Bneeds" Bis Bone Bof Bthe Bstaff-management Broles Bin Brunning Ba Bgolf Boperation.
B(T/F) B- BAnswer B- BTrue
Job Bdescriptions Bshould Bidentify Bthe Bskills Bnecessary Bto Baccomplish Bthe Btasks Bassociated Bwith
Beach Bposition. B(T/F) B- BAnswer B- BTrue
High-performance Bprofiling Bis Ba Btool Bthat Bcan Bbe Bused Bto Bcommunicate Ba Buniform Bset Bof
Bfacility-wide Bexpectations Bfor Ball Bemployees. B(T/F) B- BAnswer B- BTrue
Self-assessments Bare Ban Bappropriate Bmeans Bfor Bfacility Bstaff Bto Balign Btheir Bpersonal Bgoals Bwith
Bbusiness Bgoals. B(T/F) B- BAnswer B- BTrue
New Bteachers Bobserved Bthe Blead Binstructor Bat Ba Bgolf Bfacility Bconduct Ba Bshort Bgame Bclinic. BThis
Bis Ban Bexample Bof Bexternal Bstaff Btraining. B(T/F) B- BAnswer B- BFalse
, What Bshould Ba Bmanager Bconsider Bwhen Bdetermining Bthe Bnumber Bof Bemployees Bneeded Bto Brun
Ban Boperation? B- BAnswer B- BHuman Bresources Bit Bwill Btake
What Bshould Bgolf Bfacilities Bconsider Bdoing Bto Belevate Bstaff Bperformance Bin Bmeeting
Bmanagement Band Bcustomer Bexpectations? B- BAnswer B- BCreate Bhigh Bperformance Bprofiles
What Bis Bthe Badvantage Bof Basking Bopen-ended Bquestions Bduring Bthe Binterview Bprocess? BLead Bto
Bunbiased Banswers B- BAnswer B- B
What Bis Ban Bexample Bof Bexternal Bstaff Btraining? B- BAnswer B- BEmployee Bgoing Bto Bthe BPGA BShow
Reduced Btraining Bneeds Bis Bone Bof Bthe Banticipated Bbenefits Bof Badopting Bnew Bpoint Bof Bsale
Bsystem Btechnology. B(T/F) B- BAnswer B- BFalse
What Bis Bthe Bfirst Bstep Bin Bacquiring Ba Bnew Btechnology-based Bsystem? B- BAnswer B- BAssess Bfacility
Bneeds
What Bare Bprocedures? B- BAnswer B- BStep Bby Bstep Binstructions Bon Bhow Bto Bimplement Bpolicies
Band Bcomplete Bspecific Btasks
What Bare Bpolicies? B- BAnswer B- BGuidelines Band Brules Blaid Bdown Bby Bmanagement Bthat Boutline
Bthe Bcourse Bof Baction Bin Bvarious Bsituations
Why Bshould Bemployees Bbe Binvolved Bin Bcreating Band Brevising Bpolicies Bor Bprocedures? B- BAnswer
B- BEncourages Bstaff Bto Bbuy Bin Bto Bthe Bguidelines Bit Bsets Bout
What Bis Ba Bmanagement Btool Bfor Bdefining Bthe Bstructure Bof Bthe Bgolf Boperation? B- BAnswer B-
BBusiness Bplanning B- BPolicies Band Bprocedures
Promotion Bis Bone Bof Bthe Bfour B"Ps" Bof Bmarketing? B(T/F) B- BAnswer B- BTrue
And Answers
The Bvision, Bcore Bvalues, Band Bmission Bstatement Bof Ba Bgolf Bfacility Bshould Bbe Bdeveloped
Bconcurrently Bwith Bestablishing Ba Bfacility-wide Bbusiness Bplan Bthat Bincludes Bconcrete Bgoals Bwith
Bstrategies Bfor Bmeeting Bthem. B(T/F) B- BAnswer B- BTrue
What Bdepartment Bis Bconsidered Bthe Bcore Bbusiness Bunit Bof Bmost Bfacilities? B- BAnswer B- BGolf
BOperations
Policies Band Bprocedures Bare Bport Bof Bwhich Bsupport Belement Bof Bthe Bgolf Boperation's
Borganization? B- BAnswer B- BSystems
What Bis Bthe Bmost Baccurate Bdescription Bof Bthe Brelationship Bbetween Bthe Bfacility's Bbusiness Bplan
Band Bthe Bgolf Boperation? B- BAnswer B- BGolf BOperation Bis Bvery Bcore Band Bcenter Bof Bthe Bgolf
Bbusiness Bplan
What Bis Bthe Bprincipal Bfocus Bof Bgolf Boperations? BSystems BOperational BManual B- BAnswer B- B
What Bcombination Bof Binteraction Bstrategies Bwould Bbe Bthe Bfirst Bchoice Bfor Bpromoting Ba Bpositive
Bfacility-wide Bculture? B- BAnswer B- BInvolving Band BSupporting
From Ba Bfunctional Bperspective, Ba Bvendor Bis Bwhat Bkind Bof Bresource? B- BAnswer B- BFinancial
What Bmust Bexist Bfor Ba Bfacility Bto Bhave Ba Bpositive Bculture? B- BAnswer B- BResources
What Bwould Ba Btypical Borganizational Bchart Bof Ba Bgolf Boperation Bshow? B- BAnswer B- BStaff Broles
Band Bthe Brelationships Bbetween Bthem
,What Bis Bthe Bmost Blikely Bdeterminant Bof Bthe Bcomplexity Bof Ba Bfacility's Borganizational Bchart? B-
BAnswer B- BSize Bof Bfacility Band Bnumber Bof Bresources
What Bdetermines Bthe Bcomplexity Bof Ba Bfacility's Borganization Bchart? BSize Bof Bfacility, Bnumber Bof
Bservices Boffered, Btype Bof Bfacility, Bmission B- BAnswer B- B
Staff Bis Bconsidered Ba Btangible Bfacility Bresource? B(T/F) B- BAnswer B- BTrue
What Bintangible Bresource Bis Bkey Bto Benabling Band Bfacilitating Bpeak Bperformance? B- BAnswer B-
BCulture
How Bcan Bfacilities Bfoster Ba Bpositive Bculture Bof Bimprovement? B- BAnswer B- BOpen Bcommunication
Band Bdiscussion
How Bcan Ba Bfacility Bfoster Ba Bculture Bof Bimprovement? B- BAnswer B- BEvolving B/ BEveryone Bon
Bboard
"Identify Bstaffing Bneeds" Bis Bone Bof Bthe Bstaff-management Broles Bin Brunning Ba Bgolf Boperation.
B(T/F) B- BAnswer B- BTrue
Job Bdescriptions Bshould Bidentify Bthe Bskills Bnecessary Bto Baccomplish Bthe Btasks Bassociated Bwith
Beach Bposition. B(T/F) B- BAnswer B- BTrue
High-performance Bprofiling Bis Ba Btool Bthat Bcan Bbe Bused Bto Bcommunicate Ba Buniform Bset Bof
Bfacility-wide Bexpectations Bfor Ball Bemployees. B(T/F) B- BAnswer B- BTrue
Self-assessments Bare Ban Bappropriate Bmeans Bfor Bfacility Bstaff Bto Balign Btheir Bpersonal Bgoals Bwith
Bbusiness Bgoals. B(T/F) B- BAnswer B- BTrue
New Bteachers Bobserved Bthe Blead Binstructor Bat Ba Bgolf Bfacility Bconduct Ba Bshort Bgame Bclinic. BThis
Bis Ban Bexample Bof Bexternal Bstaff Btraining. B(T/F) B- BAnswer B- BFalse
, What Bshould Ba Bmanager Bconsider Bwhen Bdetermining Bthe Bnumber Bof Bemployees Bneeded Bto Brun
Ban Boperation? B- BAnswer B- BHuman Bresources Bit Bwill Btake
What Bshould Bgolf Bfacilities Bconsider Bdoing Bto Belevate Bstaff Bperformance Bin Bmeeting
Bmanagement Band Bcustomer Bexpectations? B- BAnswer B- BCreate Bhigh Bperformance Bprofiles
What Bis Bthe Badvantage Bof Basking Bopen-ended Bquestions Bduring Bthe Binterview Bprocess? BLead Bto
Bunbiased Banswers B- BAnswer B- B
What Bis Ban Bexample Bof Bexternal Bstaff Btraining? B- BAnswer B- BEmployee Bgoing Bto Bthe BPGA BShow
Reduced Btraining Bneeds Bis Bone Bof Bthe Banticipated Bbenefits Bof Badopting Bnew Bpoint Bof Bsale
Bsystem Btechnology. B(T/F) B- BAnswer B- BFalse
What Bis Bthe Bfirst Bstep Bin Bacquiring Ba Bnew Btechnology-based Bsystem? B- BAnswer B- BAssess Bfacility
Bneeds
What Bare Bprocedures? B- BAnswer B- BStep Bby Bstep Binstructions Bon Bhow Bto Bimplement Bpolicies
Band Bcomplete Bspecific Btasks
What Bare Bpolicies? B- BAnswer B- BGuidelines Band Brules Blaid Bdown Bby Bmanagement Bthat Boutline
Bthe Bcourse Bof Baction Bin Bvarious Bsituations
Why Bshould Bemployees Bbe Binvolved Bin Bcreating Band Brevising Bpolicies Bor Bprocedures? B- BAnswer
B- BEncourages Bstaff Bto Bbuy Bin Bto Bthe Bguidelines Bit Bsets Bout
What Bis Ba Bmanagement Btool Bfor Bdefining Bthe Bstructure Bof Bthe Bgolf Boperation? B- BAnswer B-
BBusiness Bplanning B- BPolicies Band Bprocedures
Promotion Bis Bone Bof Bthe Bfour B"Ps" Bof Bmarketing? B(T/F) B- BAnswer B- BTrue
