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HPRS-3309 final exam review Questions and Answers (100% Correct Answers) Already Graded A+

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HPRS-3309 final exam review Questions and Answers (100% Correct Answers) Already Graded A+

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HPRS-3309 final exam review Questions and
Answers (100% Correct Answers) Already
Graded A+
To improve health in their community, healthcare managers and their
healthcare organizations (HCOs) often improve ________?
Ans: Social environment
Healthcare services
Individual behavior


A stakeholder analysis can help managers better understand
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Ans: What is expected of their HCO.
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The external environment affecting healthcare organizations includes
________.
Ans: Competitors
Governments
Economic forces


Compare to the average of all jobs, the number of jobs in medical and
health services management is expected to grow ______ between 2019 ad
2029.
Ans: more than average


The Institute for Healthcare Improvement advocates for the Triple Aim
that emphasizes three broad goals: improving the patient's experience of
care, improving the health of populations, and _______.
Ans: reducing per capita cost of healthcare


True or false: As defined by the World Health Organization, health is the
absence of disease or infirmity.
Ans: False


For which reason are hospitals developing continuums of care?

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Ans: To adapt to new payment methods for care.


In order to have the range of services needed to fully care for a person or
population, an HCO may
Ans: provide a continuum of care


The health outcomes of a group of individuals, including the distribution of
outcomes within the group, is known as
Ans: population health


True or false: An HCO must be concerned about stakeholders because
stakeholders have an interest in what the HCO does.
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Ans: True
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According to Robert Katz, managers use three basic types of skills to
perform work with things, peoples, and ideas. Which of the following is not
one of the three skills identified by Katz?


Conceptual skill
Technical skill
Informational skill
Human skill
Conceptual skill
Ans: Informational skill


The study of individual and group dynamics within an organizational
setting is known as
Ans: organizational behavior


Mayo and the Hawthorne studies in the 1920s and 1930s led to which of
the following approaches in management?
Ans: Human relationship approach


Which of the following is not a fundamental principle of bureaucracy?

, 3 Exampromax - Stuvia US 2025/2026
Ans: Control is based on personal relationships rather than authority.


A set of interrelated parts that function as a whole to achieve a common
purpose is known as
Ans: A system


Determining how high or low within an organization's line of authority
certain decisions can be made refers to which of the following
administrative theory principles?
Ans: centralization


The process of getting things done through and with people by directing
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and motivating efforts toward common objectives is known as.
Ans: management
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Which theory contends that there is no best way to design the structure of
an organization, as discovered by management pioneer Joan Woodward
and others?
Ans: Contingency theory


What does the institutional theory argue?
Ans: An organization may feel compelled to comply with obligations of the
external environment even though compliance may make the organization less
efficient.


According to open systems theory, which of the following strongly
influences an organization and must be understood and interacted with to
sustain the organization?
Ans: external environment


The Hersey and Blanchard model of leadership calls for leaders to
Ans: change approaches to leadership based on an employee's readiness to work


True or False: Managers should use the same leadership style with
physicians that they use with other people.

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