MTA BUS OPERATOR EXAM FOR NEW
YORK CITY SECTION 4 QUESTIONS
AND ANSWERS
1. You are at the intersection of 155th Street and Amsterdam Avenue in Manhattan and
your passenger wants to go to the Bronx. Which of the following bridges is the closest
connection from Manhattan to Bronx? (Map usage is allowed) - Correct Answers -
Macombs Dam Bridge
2. Which among the following forms of communication is nonverbal? - Correct Answers
-Eye contact
3. What is the proper action for a rider who refuses to pay the bus fare? - Correct
Answers -Inform the rider with the proper fare and let them aboard.
4. A bus operator was interviewed by a friend who works for a local newspaper. Which
of the following must the operator do next? - Correct Answers -Refer the friend to the
media relations office.
15. What is the greatest obstacle when communicating with a rider inside the bus? -
Correct Answers -Irrelevant questions
Which of the following information about Manhattan is not true? - Correct Answers -
Madison Square park is located at 27th Street and 3rd Avenue.
17. In Brooklyn, what is the intersection of Flatbush Avenue and Bedford Avenue? -
Correct Answers -Foster Avenue
18. When is it legal to use another bus operator's password to access the information
system? - Correct Answers -Never
19. Madison Avenue of Manhattan is home to the most extravagant shops. Where does
Madison Avenue begin at? - Correct Answers -East 23rd street
5. There is a bus driver manual that indicates all the necessary protocols for loading and
unloading passengers. What is the last step on picking up passengers at the bus stop? -
Correct Answers -Make a final check to confirm all traffic stops before opening the bus
door and signaling students to approach.
YORK CITY SECTION 4 QUESTIONS
AND ANSWERS
1. You are at the intersection of 155th Street and Amsterdam Avenue in Manhattan and
your passenger wants to go to the Bronx. Which of the following bridges is the closest
connection from Manhattan to Bronx? (Map usage is allowed) - Correct Answers -
Macombs Dam Bridge
2. Which among the following forms of communication is nonverbal? - Correct Answers
-Eye contact
3. What is the proper action for a rider who refuses to pay the bus fare? - Correct
Answers -Inform the rider with the proper fare and let them aboard.
4. A bus operator was interviewed by a friend who works for a local newspaper. Which
of the following must the operator do next? - Correct Answers -Refer the friend to the
media relations office.
15. What is the greatest obstacle when communicating with a rider inside the bus? -
Correct Answers -Irrelevant questions
Which of the following information about Manhattan is not true? - Correct Answers -
Madison Square park is located at 27th Street and 3rd Avenue.
17. In Brooklyn, what is the intersection of Flatbush Avenue and Bedford Avenue? -
Correct Answers -Foster Avenue
18. When is it legal to use another bus operator's password to access the information
system? - Correct Answers -Never
19. Madison Avenue of Manhattan is home to the most extravagant shops. Where does
Madison Avenue begin at? - Correct Answers -East 23rd street
5. There is a bus driver manual that indicates all the necessary protocols for loading and
unloading passengers. What is the last step on picking up passengers at the bus stop? -
Correct Answers -Make a final check to confirm all traffic stops before opening the bus
door and signaling students to approach.
