Week 2 BSN 325 SHERPATH
STUDY GUIDE
Match the perception of quality to the appropriate person.
Technical sense
Personal outcome
Cost-effectiveness
Appropriate use of health care resources
Technical sense--Provider
Personal outcome--Patient
Cost-effectiveness--Care manager
Appropriate use of health care resources--Public health provider
2. Which level of government provides services for public health and safety?
State
Local
Federal
,State and Federal
State
3. Which of the statements are true regarding poverty and quality of care?
Select all that apply.
Poverty is unrelated to quality of life and overall life expectancy.
Quality of care is directly related to the individual's ability to pay.
Poverty can create social distance between patients and providers.
Low-income patients may perceive they are mistreated by providers.
Low-income patients may conceal information or health care problems.
Poverty can create social distance between patients and providers.
Low-income patients may perceive they are mistreated by providers.
4. Which action by leaders in health care is directly related to increased
patient satisfaction?
Establishing supportive rules
Providing supportive leadership
Managing resources effectively
, Monitoring health care quality regularly
Monitoring health care quality regularly
5. Match the accrediting body with appropriate function.
Accredits hospitals, home care agencies, long-term facilities
Accredits managed-care organizations
Collects health care plan data to measure performance and satisfaction
Collects data, reports on consumer experience with aspects of health plans
Accredits hospitals, home care agencies, long-term facilities--Joint
Commission
Accredits managed-care organizations--National Committee for Quality
Assurance
Collects health care plan data to measure performance and satisfaction--
Health Plan Effectiveness Data and Information Set
Collects data, reports on consumer experience with aspects of health plans--
Assessment of Health care Providers and Systemsy
6. Match the organizational concept with appropriate definition.
STUDY GUIDE
Match the perception of quality to the appropriate person.
Technical sense
Personal outcome
Cost-effectiveness
Appropriate use of health care resources
Technical sense--Provider
Personal outcome--Patient
Cost-effectiveness--Care manager
Appropriate use of health care resources--Public health provider
2. Which level of government provides services for public health and safety?
State
Local
Federal
,State and Federal
State
3. Which of the statements are true regarding poverty and quality of care?
Select all that apply.
Poverty is unrelated to quality of life and overall life expectancy.
Quality of care is directly related to the individual's ability to pay.
Poverty can create social distance between patients and providers.
Low-income patients may perceive they are mistreated by providers.
Low-income patients may conceal information or health care problems.
Poverty can create social distance between patients and providers.
Low-income patients may perceive they are mistreated by providers.
4. Which action by leaders in health care is directly related to increased
patient satisfaction?
Establishing supportive rules
Providing supportive leadership
Managing resources effectively
, Monitoring health care quality regularly
Monitoring health care quality regularly
5. Match the accrediting body with appropriate function.
Accredits hospitals, home care agencies, long-term facilities
Accredits managed-care organizations
Collects health care plan data to measure performance and satisfaction
Collects data, reports on consumer experience with aspects of health plans
Accredits hospitals, home care agencies, long-term facilities--Joint
Commission
Accredits managed-care organizations--National Committee for Quality
Assurance
Collects health care plan data to measure performance and satisfaction--
Health Plan Effectiveness Data and Information Set
Collects data, reports on consumer experience with aspects of health plans--
Assessment of Health care Providers and Systemsy
6. Match the organizational concept with appropriate definition.
