Operations Management Creating Value
g g g
g Along the Supply Chain, 11th Edition
g g g g g
g (Russell)Verified Chapters 1 - 17, Complete
g g g g g
Operations gManagement gCreating gValue gAlong gthe gSupply gChain
,TABLE OF CONTENTS
G G
1 gIntroduction gto gOperations gand gSupply gChain gManagement g
2 gQuality gManagement g
3 gStatistical gProcess gControl g
S3 gOperational gDecision-Making gTools: gAcceptance gSampling
4 gProduct gDesign g
5 gService gDesign g
6 gProcesses gand gTechnology g
7 gCapacity gand gFacilities gDesign
S7 gOperational gDecision-Making gTools: gFacility gLocation gModels g
8 gHuman gResources g
S8 gOperational gDecision-Making gTools: gWork gMeasurement g
9 gProject gManagement
10 gSupply gChain gManagement gStrategy gand gDesign g
11 gGlobal gSupply gChain gProcurement gand gDistribution g
S11 gOperational gDecision-Making gTools: gTransportation gand gTransshipment gModels g
12 gForecasting g
13 gInventory gManagement g
S13 gOperational gDecision-Making gTools: gSimulation g
14 gSales gand gOperations gPlanning g
S14 gOperational gDecision-Making gTools: gLinear gProgramming g
15 gResource gPlanning gSystems g
16 gLean gProduction gSystems g
17 gScheduling g
Operations gManagement gCreating gValue gAlong gthe gSupply gChain
, Operations gManagement gCreating gValue gAlong gthe gSupply gChain g11th
gEditiongRoberta gS. gRussell, gBernard gW. gTaylor
Concept gCheck gQuestions gfor gLearning gObjectives
Chapter g1 g– gIntroduction gto gOperations gand gSupply gChain gManagement
The gOperations gFunction
1. The goperations gfunction ginteracts gwith
a. Marketing
b. Suppliers
c. Human gresources
d. Finance
e. All gof gthe gabove
Difficulty:
gEasygAnswer:
gd
2. Operations gis goften gdescribed gas
a. the gcreative gcore gof gan gorganization
b. a gtransformation gprocess
c. the gsource gof gfirm gprofitability
d. all gof gthe gabove
Difficulty:
gEasygAnswer:
gb
The gEvolution gof gOperations gand gSupply gChain gManagement
1. g helped gto genable gthe gIndustrial gRevolution.
a. Linear gprogramming
b. Quality gcircles
c. Interchangeable gparts
d. The gInternet
Difficulty:
gEasygAnswer:
gc
2. The gPrinciples gof gScientific gManagement gwere gproposed gby
a. Adam gSmith
Operations gManagement gCreating gValue gAlong gthe gSupply gChain
, b. Henry gFord
c. Frederick gTaylor
Operations gManagement gCreating gValue gAlong gthe gSupply gChain