WGU C954 INFORMATION TECHNOLOGY MANAGEMENT EXAM QUESTION WITH
VERIFIED ANSWERS LATEST UPDATE 2025 COMPLETE STUDENT PASS
Question 1
Which data set consumes disk space equal to the change in the data since it was last captured?
A. Static
B. Snapshot
C. Dynamic
D. Big
Question 2
A business wants to allow its employees to communicate online with each other in real time.
What should the business use to achieve this?
A. Word processor
B. Instant messaging
C. Spreadsheet
D. Email
Question 3
,An organization wants to calculate its sales by region.
Which type of software will serve this need?
A. Personnel management
B. Inventory management
C. Customer relationship management (CRM)
D. Human resources management (HRM)
Question 4
Which component functions as a computer's working memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
Question 5
What is a secondary storage medium?
A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory
Question 56
,Which type of network should a company use if they want to connect a group of computers in an office
building?
A. LAN
B. WAN
C. PAN
D. MAN
Question 7
Which network topology uses a central hub to which all devices on the network are connected?
A. Wireless
B. Bus
C. Star
D. Hybrid
Question 8
Which multiuser operating system originated at AT&T's Bell Laboratories?
A. OS X
B. Android
C. Unix
D. Linux
Question 9
, Which lifecycle stage of ITIL focuses on ensuring that a business's objectives align with those of the IT
provider?
A. Service strategy (SS)
B. Service transition (ST)
C. Service design (SD)
D. Service operation (SO)
Question 10
Why was ITIL developed?
A. As an assessment tool to be used globally in the IT industry
B. As a consulting organization to support the IT industry globally
C. As a global oversight committee for the IT industry
D. As a guide to be used globally in the IT industry
Question 11
Which two subcategories are found within the service strategy stages?
Choose 2 answers.
A. Demand management
B. Knowledge management
C. Access management
D. Problem management
E. Financial management
VERIFIED ANSWERS LATEST UPDATE 2025 COMPLETE STUDENT PASS
Question 1
Which data set consumes disk space equal to the change in the data since it was last captured?
A. Static
B. Snapshot
C. Dynamic
D. Big
Question 2
A business wants to allow its employees to communicate online with each other in real time.
What should the business use to achieve this?
A. Word processor
B. Instant messaging
C. Spreadsheet
D. Email
Question 3
,An organization wants to calculate its sales by region.
Which type of software will serve this need?
A. Personnel management
B. Inventory management
C. Customer relationship management (CRM)
D. Human resources management (HRM)
Question 4
Which component functions as a computer's working memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
Question 5
What is a secondary storage medium?
A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory
Question 56
,Which type of network should a company use if they want to connect a group of computers in an office
building?
A. LAN
B. WAN
C. PAN
D. MAN
Question 7
Which network topology uses a central hub to which all devices on the network are connected?
A. Wireless
B. Bus
C. Star
D. Hybrid
Question 8
Which multiuser operating system originated at AT&T's Bell Laboratories?
A. OS X
B. Android
C. Unix
D. Linux
Question 9
, Which lifecycle stage of ITIL focuses on ensuring that a business's objectives align with those of the IT
provider?
A. Service strategy (SS)
B. Service transition (ST)
C. Service design (SD)
D. Service operation (SO)
Question 10
Why was ITIL developed?
A. As an assessment tool to be used globally in the IT industry
B. As a consulting organization to support the IT industry globally
C. As a global oversight committee for the IT industry
D. As a guide to be used globally in the IT industry
Question 11
Which two subcategories are found within the service strategy stages?
Choose 2 answers.
A. Demand management
B. Knowledge management
C. Access management
D. Problem management
E. Financial management
