NHA CMAA EXAM CERTIFICATION EXAM 228 QUESTIONS AND
CORRECT DETAILED ANSWERS WITH RATIONALES (100%
VERIFIED ANSWERS) |ALREADY GRADED A+| 2025
Which of the following medical record filing systems protects patients privacy and allows for
unlimited expansion in a high volume office? - (answers)Numeric
Which of the following forms is used to submit health insurance claims for inpatient services in a
facility or hospital? - (answers)UB-04
Which of the following is an example of an incidental disclosure? - (answers)Having a sign-in
sheet that includes a patient's name and provider
Which of the following prefixes means "abnormal "? - (answers)Dys-
Which of the following should a medical administrative assistant complete if a provider believes
Medicare might not cover a procedure? - (answers)Advance Beneficiary Notice (ABN)
Which of the following is the abbreviation for an electroencephalogram? - (answers)EEG
A medical administrative assistant is reviewing the release form of a patient who is a dependent
minor. The assistant should ensure that who of the following signed the release form? -
(answers)The legal custodian
Which of the following approaches is appropriate when preparing a patient for surgery? -
(answers)Review written instructions with the patient.
A collected specimen needs to be sent to an outside taboratory. Which of the following actions is
within the scope practice of a medical administrative assistant? - (answers)Process the requisition
for shipment.
,A patient's chart indicates the need for PT as a result of a strained muscle. The medical
administrative assistant should recognize the abbreviation PT as which of the following? -
(answers)Physical therapy
A patient authorizes a third-party payer to reimburse a provider directly by signing which of the
following? - (answers)Assignment of benefits
A patient is afebrile and has rhinorrhea. The medical administrative assistant should understand
this as which of the following? - (answers)Runny nose but no fever
A patient receives an explanation of benefits stating services will not be covered because out-of-
pocket medical expenses have not been met. The amount owed is defined as which of the
following? - (answers)Deductible
Which of following types of Insurance plans was developed to provide affordable,
comprehensive, prepaid health care to policyholders? - (answers)Health maintenance
organization (HMO)
A medical administrative assistant should verify a patient's CPT code for which of the following
processes? - (answers)Obtaining prior authorization
A medical administrative assistant should include which of the following in the compliance plan
when training new medical administrative assistants? - (answers)HIPAA compliance
Which of the following parts of Medicare pays for hospitalization? - (answers)Part A
Based on HIPAA guidelines, a medical administrative assistant should take which of the
following safeguards when leaving a workstation? - (answers)Lock the computer.
, Which of the following telephone calls should the medical administrative assistant route directly
to the provider? - (answers)A provider from another office needs to discuss a patients case.
Which of the following medical terms refers to the removal of all or part of an organ or tissue? -
(answers)Lymphadenectomy
At which of the following times should the medical administrative assistant pull a patient's daily
chart? - (answers)The evening before the patients appointment
Which of the following describes a difference between electronic medical records and paper
medical records? - (answers)Electronic medical records are more secure.
Which of the following is the purpose of a matrix? - (answers)To indicate when a provider is
unavailable to treat patients
Which of the following actions is appropriate for a medical administrative assistant to take when
processing incoming mail? - (answers)Shred unwanted mail.
Which of the following mail services is most commonly used by medical facilities? -
(answers)First-Class Mail
Which of the following information is included in an explanation of benefits (EOB)? -
(answers)Claim adjustments
A medical administrative assistant discovers an error in an EMR from a previous patient visit.
Which of the following actions should the assistant take? - (answers)Make a new entry in the
EMR with the correct information.
Which of the following greetings by the medical administrative assistant appropriate when
addressing a new patient at the registration desk? - (answers)"Good afternoon, Ms.Smith. How
are you doing today?"
CORRECT DETAILED ANSWERS WITH RATIONALES (100%
VERIFIED ANSWERS) |ALREADY GRADED A+| 2025
Which of the following medical record filing systems protects patients privacy and allows for
unlimited expansion in a high volume office? - (answers)Numeric
Which of the following forms is used to submit health insurance claims for inpatient services in a
facility or hospital? - (answers)UB-04
Which of the following is an example of an incidental disclosure? - (answers)Having a sign-in
sheet that includes a patient's name and provider
Which of the following prefixes means "abnormal "? - (answers)Dys-
Which of the following should a medical administrative assistant complete if a provider believes
Medicare might not cover a procedure? - (answers)Advance Beneficiary Notice (ABN)
Which of the following is the abbreviation for an electroencephalogram? - (answers)EEG
A medical administrative assistant is reviewing the release form of a patient who is a dependent
minor. The assistant should ensure that who of the following signed the release form? -
(answers)The legal custodian
Which of the following approaches is appropriate when preparing a patient for surgery? -
(answers)Review written instructions with the patient.
A collected specimen needs to be sent to an outside taboratory. Which of the following actions is
within the scope practice of a medical administrative assistant? - (answers)Process the requisition
for shipment.
,A patient's chart indicates the need for PT as a result of a strained muscle. The medical
administrative assistant should recognize the abbreviation PT as which of the following? -
(answers)Physical therapy
A patient authorizes a third-party payer to reimburse a provider directly by signing which of the
following? - (answers)Assignment of benefits
A patient is afebrile and has rhinorrhea. The medical administrative assistant should understand
this as which of the following? - (answers)Runny nose but no fever
A patient receives an explanation of benefits stating services will not be covered because out-of-
pocket medical expenses have not been met. The amount owed is defined as which of the
following? - (answers)Deductible
Which of following types of Insurance plans was developed to provide affordable,
comprehensive, prepaid health care to policyholders? - (answers)Health maintenance
organization (HMO)
A medical administrative assistant should verify a patient's CPT code for which of the following
processes? - (answers)Obtaining prior authorization
A medical administrative assistant should include which of the following in the compliance plan
when training new medical administrative assistants? - (answers)HIPAA compliance
Which of the following parts of Medicare pays for hospitalization? - (answers)Part A
Based on HIPAA guidelines, a medical administrative assistant should take which of the
following safeguards when leaving a workstation? - (answers)Lock the computer.
, Which of the following telephone calls should the medical administrative assistant route directly
to the provider? - (answers)A provider from another office needs to discuss a patients case.
Which of the following medical terms refers to the removal of all or part of an organ or tissue? -
(answers)Lymphadenectomy
At which of the following times should the medical administrative assistant pull a patient's daily
chart? - (answers)The evening before the patients appointment
Which of the following describes a difference between electronic medical records and paper
medical records? - (answers)Electronic medical records are more secure.
Which of the following is the purpose of a matrix? - (answers)To indicate when a provider is
unavailable to treat patients
Which of the following actions is appropriate for a medical administrative assistant to take when
processing incoming mail? - (answers)Shred unwanted mail.
Which of the following mail services is most commonly used by medical facilities? -
(answers)First-Class Mail
Which of the following information is included in an explanation of benefits (EOB)? -
(answers)Claim adjustments
A medical administrative assistant discovers an error in an EMR from a previous patient visit.
Which of the following actions should the assistant take? - (answers)Make a new entry in the
EMR with the correct information.
Which of the following greetings by the medical administrative assistant appropriate when
addressing a new patient at the registration desk? - (answers)"Good afternoon, Ms.Smith. How
are you doing today?"
