Medical Interpreters Standards of Practice – Presentation Exam Questions with Correct
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WHAT IS A TRANSLATOR? A person who translates written texts, especially one who does so
professionally.
Translation: the conversion of a written text into a
corresponding written text in a different language.
Within the language professions, translation is
distinguished from interpreting according to whether the message is produced orally (or
manually) or in writing. In popular usage, the terms "translator" and "translation" are
frequently used for conversion of either oral or written communications.
WHAT IS TRANSPARENCY? The principle that everything that is said by any party in an
interpreted conversation should be rendered in the other language, so that everything said can
be heard and understood by everyone present.
Transparency is maintained when everything said by any party present, including the
interpreter speaking for him/herself, is interpreted into a language that others present can
understand.
LEARNING OUTCOME Explain the three major task areas of interpreting:
interpretation, cultural interface, and ethical behavior.
1. INTERPRETATION Interpreting Protocols (CHIA*)
Protocol 1: Pre-Encounter, Pre-Session, or Pre-Interview
This protocol outlines information interpreters should provide in pre-session introductions to
assure confidentiality and gain the cooperation of patient and providers for a smooth
, interpreted encounter. The protocol also allows for a pre-encounter briefing of the interpreter
or provider as necessary.
Protocol 2: During the Encounter, Session, or Interview
This includes encouraging direct patient-provider communication through practices such as
positioning, verbal reminders or gesturing for patient and providers to address each other
directly, and use of first person interpreting. This protocol addresses the need to manage the
flow of communication and facilitate or seek clarification of messages as well as how to conduct
more active interventions when necessary.
Protocol 3: Post-Encounter, Post-Session or Post-Interview
This ranges from ensuring that the encounter has ended and no other questions or concerns
are outstanding, to facilitating follow-up appointments and scheduling of interpreter services,
as necessary, and debriefing with the provider or interpreter‟s supervisor as needed.
*California Healthcare Interpreting Association
2. CULTURAL INTERFACE The interpreter should be knowledgeable about the language and
culture of both speakers
The interpreter strives to understand the cultures associated with the languages he or she
interprets, including biomedical culture.
This includes knowledge of technical terms, terminology, the US healthcare system in general
and terminology in specialized healthcare settings.
Includes knowledge of healthcare practices in the patient‟s culture and of the idiomatic
expressions, metaphors, and other linguistic and nonlinguistic expressions and their meaning
3. ETHICAL BEHAVIOR Commitment to the Code of Ethics
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WHAT IS A TRANSLATOR? A person who translates written texts, especially one who does so
professionally.
Translation: the conversion of a written text into a
corresponding written text in a different language.
Within the language professions, translation is
distinguished from interpreting according to whether the message is produced orally (or
manually) or in writing. In popular usage, the terms "translator" and "translation" are
frequently used for conversion of either oral or written communications.
WHAT IS TRANSPARENCY? The principle that everything that is said by any party in an
interpreted conversation should be rendered in the other language, so that everything said can
be heard and understood by everyone present.
Transparency is maintained when everything said by any party present, including the
interpreter speaking for him/herself, is interpreted into a language that others present can
understand.
LEARNING OUTCOME Explain the three major task areas of interpreting:
interpretation, cultural interface, and ethical behavior.
1. INTERPRETATION Interpreting Protocols (CHIA*)
Protocol 1: Pre-Encounter, Pre-Session, or Pre-Interview
This protocol outlines information interpreters should provide in pre-session introductions to
assure confidentiality and gain the cooperation of patient and providers for a smooth
, interpreted encounter. The protocol also allows for a pre-encounter briefing of the interpreter
or provider as necessary.
Protocol 2: During the Encounter, Session, or Interview
This includes encouraging direct patient-provider communication through practices such as
positioning, verbal reminders or gesturing for patient and providers to address each other
directly, and use of first person interpreting. This protocol addresses the need to manage the
flow of communication and facilitate or seek clarification of messages as well as how to conduct
more active interventions when necessary.
Protocol 3: Post-Encounter, Post-Session or Post-Interview
This ranges from ensuring that the encounter has ended and no other questions or concerns
are outstanding, to facilitating follow-up appointments and scheduling of interpreter services,
as necessary, and debriefing with the provider or interpreter‟s supervisor as needed.
*California Healthcare Interpreting Association
2. CULTURAL INTERFACE The interpreter should be knowledgeable about the language and
culture of both speakers
The interpreter strives to understand the cultures associated with the languages he or she
interprets, including biomedical culture.
This includes knowledge of technical terms, terminology, the US healthcare system in general
and terminology in specialized healthcare settings.
Includes knowledge of healthcare practices in the patient‟s culture and of the idiomatic
expressions, metaphors, and other linguistic and nonlinguistic expressions and their meaning
3. ETHICAL BEHAVIOR Commitment to the Code of Ethics