IS 301 Lecture 4 Exam Questions and Correct
Answers.
communication
transferring info & meaning between senders & receivers
practical info
give recipients useful info
-desired action, understand new company policy
concrete language
specific detail & info that is clear , convincing, accurate, and ethical
-evidence to support your conclusion
concise messages
show respect for people's time, increase the chances for positive response
craft messages
specific response from specific audience
- state what you expect from audience and what you can do for them
offer compelling, persuasive arguments & recommendations
show readers how they will benefit by responding the way you want them to respond
Which statement about communication is true?
transferring information and meaning between senders and receivers, using one or more written,
oral, visual, or electronic media
In order to make your communication efforts as effective as possible, you should focus on
clarifying expectations and responsibilities
-craft messages
professionalism
,performing high level & conducting oneself with purpose and pride
- 6 traits:
-striving to excel= be the best
-dependable/ accountable
-team player
-demonstrating sense of etiquette / respectful
-making ethical decisions
-maintaining positive outlook
defined as the quality of performing at a high level and exhibiting pride and purpose in
one's behavior?
professionalism
audience centered approach
understanding/ meeting the needs of their readers & listeners
-providing info your audience needs
-ability to listen
-style of writing and speaking
-positive working environment
etiquette
norms of behavior in a particular situation
communication process model starts with
sender has an idea
encodes
expressing words/ images
transmittable medium
express idea
communication medium
, present message to intended audience
channel
to deliver the message
ex: phone calls
medium
a message takes
-twitter update
decodes
extract idea from message
social communication model
interactive/ controversial
-open to all
venture capitalist Joe Schoendorf
mobile is most disruptive technology
Maribel Lopez
mobile is biggest technology shift since the internet
mobile communication
primary tool for business professionalism
constant connectivity
mixed blessing
-work anywhere/ anytime
ethics
behavior and society
Answers.
communication
transferring info & meaning between senders & receivers
practical info
give recipients useful info
-desired action, understand new company policy
concrete language
specific detail & info that is clear , convincing, accurate, and ethical
-evidence to support your conclusion
concise messages
show respect for people's time, increase the chances for positive response
craft messages
specific response from specific audience
- state what you expect from audience and what you can do for them
offer compelling, persuasive arguments & recommendations
show readers how they will benefit by responding the way you want them to respond
Which statement about communication is true?
transferring information and meaning between senders and receivers, using one or more written,
oral, visual, or electronic media
In order to make your communication efforts as effective as possible, you should focus on
clarifying expectations and responsibilities
-craft messages
professionalism
,performing high level & conducting oneself with purpose and pride
- 6 traits:
-striving to excel= be the best
-dependable/ accountable
-team player
-demonstrating sense of etiquette / respectful
-making ethical decisions
-maintaining positive outlook
defined as the quality of performing at a high level and exhibiting pride and purpose in
one's behavior?
professionalism
audience centered approach
understanding/ meeting the needs of their readers & listeners
-providing info your audience needs
-ability to listen
-style of writing and speaking
-positive working environment
etiquette
norms of behavior in a particular situation
communication process model starts with
sender has an idea
encodes
expressing words/ images
transmittable medium
express idea
communication medium
, present message to intended audience
channel
to deliver the message
ex: phone calls
medium
a message takes
-twitter update
decodes
extract idea from message
social communication model
interactive/ controversial
-open to all
venture capitalist Joe Schoendorf
mobile is most disruptive technology
Maribel Lopez
mobile is biggest technology shift since the internet
mobile communication
primary tool for business professionalism
constant connectivity
mixed blessing
-work anywhere/ anytime
ethics
behavior and society
