MGRADES
DOGTOPIA MBA ASSESSMENT
UPDATED ACTUAL Exam Questions and
CORRECT Answers
What are good sources of information to use in team huddles? - CORRECT ANSWER -
Scruffy's Corner, Playroom Q&A, Breed/Dog Anatomy Games, GDG, Dogtopia Connect
What makes the ambience at Dogtopia daycare centers unique? - CORRECT ANSWER -
Do not smell like their product
Convenience is the fourth step of Operational Excellence. Please explain its simplest definition. -
CORRECT ANSWER - Saying yes, safely
What runs all Social and Google advertising? - CORRECT ANSWER - Brand amplifier
What document should be next to every phone, on a clipboard? - CORRECT ANSWER -
Lead call notes sheet
List two ways to ensure that a first-time pet parent shows up, prepared, for a Meet & Greet -
CORRECT ANSWER - Confirmation calls/emails to the pet parent to confirm, follow-up
on vaccinations, spayed/neutered if dog is over 7 months old
Name 3 tools, events or ideas for retention and frequency - CORRECT ANSWER - Report
cards, First Degree Dog program, Marketplace Collateral
What is the main reason a pet parent stops bringing their pups to Dogtopia? - CORRECT
ANSWER - Breaks in operational excellence
When hiring team members for your daycare center, we recommend: - CORRECT
ANSWER - 25 canine coaches, 1 GM/second in command, 1 PPRM
, MGRADES
In the first 30 days of opening your daycare center, how many Canine Coaches are required in
each playroom? - CORRECT ANSWER -2
What is the recommended number of job websites you should use to recruit team members? -
CORRECT ANSWER -2
When will the Final Punch List walk-through happen? - CORRECT ANSWER - Within
the week of C & O
Where can you find information on actions to take if something in your new daycare center fails
or breaks? - CORRECT ANSWER - ADA supplied Warranty Manual
How can you ensure that your daycare center stays in the best condition for years to come? -
CORRECT ANSWER - Follow the recommended maintenance plan in the Warranty
Manual
What do the following acronyms stand for? GC , C of O, CDs - CORRECT ANSWER -
General Contractor, Certificate of Occupancy, Construction Documents and/or Drawings
Ways to be proactive in the playroom include: - CORRECT ANSWER - Practicing with
scuffle tools and knowing scuffle protocols, doing an in-depth Meet & Greet, Communicating
and documenting dog behavior, Ensuring all team members have completed all training
requirements, Utilizing continued training resources like Scuffy's Corner, Playroom Q&A, and
the Playroom Video Library
Name the 3 worthy causes of the Dogtopia Foundation - CORRECT ANSWER - Service
Dogs for Returning Service Veterans, Youth Literacy Programs, Employment Initiatives for
Adults with Autism
How does the Dogtopia Foundation benefit your business? - CORRECT ANSWER -
Creates community involvement, Supports pet parent retention, Supports team retention, Creates
awareness and frequency by hosting events with a purpose
DOGTOPIA MBA ASSESSMENT
UPDATED ACTUAL Exam Questions and
CORRECT Answers
What are good sources of information to use in team huddles? - CORRECT ANSWER -
Scruffy's Corner, Playroom Q&A, Breed/Dog Anatomy Games, GDG, Dogtopia Connect
What makes the ambience at Dogtopia daycare centers unique? - CORRECT ANSWER -
Do not smell like their product
Convenience is the fourth step of Operational Excellence. Please explain its simplest definition. -
CORRECT ANSWER - Saying yes, safely
What runs all Social and Google advertising? - CORRECT ANSWER - Brand amplifier
What document should be next to every phone, on a clipboard? - CORRECT ANSWER -
Lead call notes sheet
List two ways to ensure that a first-time pet parent shows up, prepared, for a Meet & Greet -
CORRECT ANSWER - Confirmation calls/emails to the pet parent to confirm, follow-up
on vaccinations, spayed/neutered if dog is over 7 months old
Name 3 tools, events or ideas for retention and frequency - CORRECT ANSWER - Report
cards, First Degree Dog program, Marketplace Collateral
What is the main reason a pet parent stops bringing their pups to Dogtopia? - CORRECT
ANSWER - Breaks in operational excellence
When hiring team members for your daycare center, we recommend: - CORRECT
ANSWER - 25 canine coaches, 1 GM/second in command, 1 PPRM
, MGRADES
In the first 30 days of opening your daycare center, how many Canine Coaches are required in
each playroom? - CORRECT ANSWER -2
What is the recommended number of job websites you should use to recruit team members? -
CORRECT ANSWER -2
When will the Final Punch List walk-through happen? - CORRECT ANSWER - Within
the week of C & O
Where can you find information on actions to take if something in your new daycare center fails
or breaks? - CORRECT ANSWER - ADA supplied Warranty Manual
How can you ensure that your daycare center stays in the best condition for years to come? -
CORRECT ANSWER - Follow the recommended maintenance plan in the Warranty
Manual
What do the following acronyms stand for? GC , C of O, CDs - CORRECT ANSWER -
General Contractor, Certificate of Occupancy, Construction Documents and/or Drawings
Ways to be proactive in the playroom include: - CORRECT ANSWER - Practicing with
scuffle tools and knowing scuffle protocols, doing an in-depth Meet & Greet, Communicating
and documenting dog behavior, Ensuring all team members have completed all training
requirements, Utilizing continued training resources like Scuffy's Corner, Playroom Q&A, and
the Playroom Video Library
Name the 3 worthy causes of the Dogtopia Foundation - CORRECT ANSWER - Service
Dogs for Returning Service Veterans, Youth Literacy Programs, Employment Initiatives for
Adults with Autism
How does the Dogtopia Foundation benefit your business? - CORRECT ANSWER -
Creates community involvement, Supports pet parent retention, Supports team retention, Creates
awareness and frequency by hosting events with a purpose
