MBA 600 Exam 1 UPDATED ACTUAL
Exam Questions and CORRECT Answers
goal - CORRECT ANSWER - desired future state that the organization attempts to realize
plan - CORRECT ANSWER - a blueprint for goal achievement and specifies the
necessary resource allocations, schedules, tasks, and other actions
4 levels of goals/plans (from bottom to top) - CORRECT ANSWER - operational
goals/plans (lower management)
tactical goals/plans (middle management)
strategic goals/plans (senior management)
mission statement
examples of 4 levels of goals/plans - CORRECT ANSWER - operational-
departments/individuals
tactical- major divisions/functions
strategic- organization as a whole
5 steps to the Organizational Planning Process - CORRECT ANSWER - 1. Develop the
Plan
2. Translate the Plan
3. Plan Operations
4. Execute the Plan
5. Monitor and Learn
example of step 1 of org plan pro - CORRECT ANSWER - define mission/vision
set goals
, MGRADES
example of step 2 of org plan pro - CORRECT ANSWER - define tactical plans and
objectives
develop strategy map
define contingency plans and scenarios
identify intelligence teams
example of step 3 of org plan pro - CORRECT ANSWER - define operational goals and
plans
select measures and targets
set stretch goals
crisis planning
example of step 4 of org plan pro - CORRECT ANSWER - management by objectives
performance dashboards
single use plans
decentralized responsibility
Organizational mission - CORRECT ANSWER - the organization's reason for existence
Strategic goals - CORRECT ANSWER - official goals, broad statements describing the
organization's future
Strategic plans - CORRECT ANSWER - define the action steps the company will take
how are goals aligned? - CORRECT ANSWER - using a strategy map
operational planning - CORRECT ANSWER - Direct employees and resources
Guide toward efficient and effective performance