CAD100 EXAM SCRIPT 2025 QUESTIONS WITH ANSWERS
RATED A+
✔✔Who is responsible for any balance not covered by insurance? - ✔✔Guarantor
✔✔True or False:
Each guarantor account can only have one guarantor. - ✔✔True
✔✔True or False:
One patient can only have one guarantor account. - ✔✔False: Patients can have
multiple multiple types of guarantor accounts linked to them (Personal/Family, Workers
Compensation, Third Party Liability, etc.)
✔✔True or False:
The bill for any balance not covered by insurance will be sent to the guarantor. -
✔✔True
✔✔Hyperspace automatically enters the corresponding city, state, country, and county
fields based on the ZIP code you enter in the __________ field. - ✔✔City (or ZIP)
✔✔Who's address is used for appointment reminders? - ✔✔Patient
✔✔True or False:
The patient's permanent address is where the patient will receive statements. -
✔✔False: The patient's permanent address is used for sending appointment reminders,
letters, and lab results. Statements would be sent to the address of the guarantor
(stored in the guarantor account).
✔✔True or False:
A guarantor account is a record that holds insurance information for a patient. -
✔✔False
✔✔Which guarantor account types is selected by default when you begin to add a
guarantor account to a new adult patient? - ✔✔Personal/Family
✔✔How does Hyperspace alert you when a coverage eligibility response has been
received? - ✔✔A notification appears in the Checklist
✔✔What best describes the purpose of coverage records? - ✔✔They store information
about where to send claims.
✔✔Plan - ✔✔A set of specific benefits offered by a payer.
, ✔✔Payer - ✔✔The insurance company.
✔✔Subscriber - ✔✔The policy-holder for the insurance.
✔✔Coverage - ✔✔Represents a subscriber's insurance used to pay for visit charges.
✔✔Member - ✔✔Anyone covered by the plan.
✔✔Guarantor - ✔✔The entity ultimately responsible for visit charges and where visit
charges are posted.
✔✔Patient - ✔✔The person for whom care will be given.
✔✔Dependent - ✔✔Other individuals who will be covered under one's insurance.
(Spouse, children, etc.)
✔✔Generic Coverage - ✔✔Created when payer does not exist in the system yet.
✔✔Why is it important to search for existing patient records before creating new ones? -
✔✔To avoid creating duplicate accounts.
✔✔What is the purpose of a guarantor account? - ✔✔It is required before a patient can
be checked in or admitted.
Guarantor records are required for all patients (but coverage record is not)
✔✔What is the purpose of creating generic coverages? - ✔✔To create an entry if a
payer does not exist in your system.
✔✔What is the purpose of verifying registration information with the checklist - ✔✔To
ensure all the necessary information is collected and correct at the time of registration.
✔✔True or False:
Hospital outpatient departments see only outpatients for treatment. - ✔✔False
✔✔When registering in a hospital outpatient department, the __________ identifies the
insurance that will receive the claim and the guarantor that will receive the bill. -
✔✔Hospital Account
✔✔From which section can you see and change the coverages attached to the hospital
account? - ✔✔Encounter Guarantor and Coverage Section.
✔✔True or False:
Based on the answers to a decision tree, the visit type could change. - ✔✔True
RATED A+
✔✔Who is responsible for any balance not covered by insurance? - ✔✔Guarantor
✔✔True or False:
Each guarantor account can only have one guarantor. - ✔✔True
✔✔True or False:
One patient can only have one guarantor account. - ✔✔False: Patients can have
multiple multiple types of guarantor accounts linked to them (Personal/Family, Workers
Compensation, Third Party Liability, etc.)
✔✔True or False:
The bill for any balance not covered by insurance will be sent to the guarantor. -
✔✔True
✔✔Hyperspace automatically enters the corresponding city, state, country, and county
fields based on the ZIP code you enter in the __________ field. - ✔✔City (or ZIP)
✔✔Who's address is used for appointment reminders? - ✔✔Patient
✔✔True or False:
The patient's permanent address is where the patient will receive statements. -
✔✔False: The patient's permanent address is used for sending appointment reminders,
letters, and lab results. Statements would be sent to the address of the guarantor
(stored in the guarantor account).
✔✔True or False:
A guarantor account is a record that holds insurance information for a patient. -
✔✔False
✔✔Which guarantor account types is selected by default when you begin to add a
guarantor account to a new adult patient? - ✔✔Personal/Family
✔✔How does Hyperspace alert you when a coverage eligibility response has been
received? - ✔✔A notification appears in the Checklist
✔✔What best describes the purpose of coverage records? - ✔✔They store information
about where to send claims.
✔✔Plan - ✔✔A set of specific benefits offered by a payer.
, ✔✔Payer - ✔✔The insurance company.
✔✔Subscriber - ✔✔The policy-holder for the insurance.
✔✔Coverage - ✔✔Represents a subscriber's insurance used to pay for visit charges.
✔✔Member - ✔✔Anyone covered by the plan.
✔✔Guarantor - ✔✔The entity ultimately responsible for visit charges and where visit
charges are posted.
✔✔Patient - ✔✔The person for whom care will be given.
✔✔Dependent - ✔✔Other individuals who will be covered under one's insurance.
(Spouse, children, etc.)
✔✔Generic Coverage - ✔✔Created when payer does not exist in the system yet.
✔✔Why is it important to search for existing patient records before creating new ones? -
✔✔To avoid creating duplicate accounts.
✔✔What is the purpose of a guarantor account? - ✔✔It is required before a patient can
be checked in or admitted.
Guarantor records are required for all patients (but coverage record is not)
✔✔What is the purpose of creating generic coverages? - ✔✔To create an entry if a
payer does not exist in your system.
✔✔What is the purpose of verifying registration information with the checklist - ✔✔To
ensure all the necessary information is collected and correct at the time of registration.
✔✔True or False:
Hospital outpatient departments see only outpatients for treatment. - ✔✔False
✔✔When registering in a hospital outpatient department, the __________ identifies the
insurance that will receive the claim and the guarantor that will receive the bill. -
✔✔Hospital Account
✔✔From which section can you see and change the coverages attached to the hospital
account? - ✔✔Encounter Guarantor and Coverage Section.
✔✔True or False:
Based on the answers to a decision tree, the visit type could change. - ✔✔True
