MGRADES
California Qualified Manager Exam
Preparation UPDATED ACTUAL Exam
Questions and CORRECT Answers
4 hours - CORRECT ANSWER - 10.7 Chemical Agents
How many hours of training is required to obtain OC permit?
To protect consumers from mal business practices - CORRECT ANSWER - 3.1
What is the purpose of the Department of Consumer Affairs?
To regulate private patrol operators - CORRECT ANSWER - 3.2
What is the purpose of the Bureau of Security & Investigative Services?
To manage day to day operations - CORRECT ANSWER - 3.3
What is the purpose of the qualified manager?
The owner of the private security company - CORRECT ANSWER - 3.3
Who is the private patrol operator?
Corporation - CORRECT ANSWER - 4.5
What type of entity does a California-based private security company need to be?
,MGRADES
When it's impossible to send mail to the physical address or when the address is the PPO owner's
primary residence. - CORRECT ANSWER - 4.5
When can you use a PO Box as the business mailing address?
A Branch Office Certificate (BOC) (BPC 7582.21) - CORRECT ANSWER - 5.3
What do you need when you conduct business anywhere but the office listed on BSIS records?
BPC 7582.21 - CORRECT ANSWER - 5.3 Branch Offices
What is BPC that requires you to obtain a BOC when conducting business outside the listed
address on BSIS records?
Commercial Liability Insurance, Workers' Compensation Insurance, and Business vehicle
insurance - CORRECT ANSWER - 6.0 Insurance Requirements
What are the three insurance requirements for PPOs?
$1,000,000 commercial liability insurance policy. $500,000 for property damages and $500,000
for bodily injuries - CORRECT ANSWER - 6.1 Commercial General Liability
What is the minimum limit of commercial liability insurance for a PPO offering armed security
services?
When you hire one or more employees. It's recommended to get the insurance policy now so
when you need to hire employees you don't need to wait on the policy. - CORRECT
ANSWER - 6.2 Workers' Compensation Policy
, MGRADES
When do you need a workers' compensation policy?
LAN (License #, Address, and Business name) - CORRECT ANSWER - 7.5 Advertising
What are the three pieces of information that must be displayed in every advertisement?
Q-TIPS (Quantity of Officers, Time, Identity, Price, Subject) - CORRECT ANSWER - 8.2
Proposal
What needs to be included in a proposal?
Date, type of service, # of hours, price of service, total due, payment due date, late fees, and
additional expenses (cones). - CORRECT ANSWER - 9.0 Invoice
What pieces of information must be in an invoice?
every year, 8 hours additional training - CORRECT ANSWER - 10.2 Cont. Training
How often does a security officer need to complete continued training, and how many hours?
16 hours of electives (First aid, firearms, baton, de-escalation, diversity) - CORRECT
ANSWER - 10.2 Cont. Training
How many hours of training must they complete within six months of placing a security officer
on a post?
guard card, driver's license, and social security card or birth certificate - CORRECT
ANSWER - 10.3 Hiring Security Officer
California Qualified Manager Exam
Preparation UPDATED ACTUAL Exam
Questions and CORRECT Answers
4 hours - CORRECT ANSWER - 10.7 Chemical Agents
How many hours of training is required to obtain OC permit?
To protect consumers from mal business practices - CORRECT ANSWER - 3.1
What is the purpose of the Department of Consumer Affairs?
To regulate private patrol operators - CORRECT ANSWER - 3.2
What is the purpose of the Bureau of Security & Investigative Services?
To manage day to day operations - CORRECT ANSWER - 3.3
What is the purpose of the qualified manager?
The owner of the private security company - CORRECT ANSWER - 3.3
Who is the private patrol operator?
Corporation - CORRECT ANSWER - 4.5
What type of entity does a California-based private security company need to be?
,MGRADES
When it's impossible to send mail to the physical address or when the address is the PPO owner's
primary residence. - CORRECT ANSWER - 4.5
When can you use a PO Box as the business mailing address?
A Branch Office Certificate (BOC) (BPC 7582.21) - CORRECT ANSWER - 5.3
What do you need when you conduct business anywhere but the office listed on BSIS records?
BPC 7582.21 - CORRECT ANSWER - 5.3 Branch Offices
What is BPC that requires you to obtain a BOC when conducting business outside the listed
address on BSIS records?
Commercial Liability Insurance, Workers' Compensation Insurance, and Business vehicle
insurance - CORRECT ANSWER - 6.0 Insurance Requirements
What are the three insurance requirements for PPOs?
$1,000,000 commercial liability insurance policy. $500,000 for property damages and $500,000
for bodily injuries - CORRECT ANSWER - 6.1 Commercial General Liability
What is the minimum limit of commercial liability insurance for a PPO offering armed security
services?
When you hire one or more employees. It's recommended to get the insurance policy now so
when you need to hire employees you don't need to wait on the policy. - CORRECT
ANSWER - 6.2 Workers' Compensation Policy
, MGRADES
When do you need a workers' compensation policy?
LAN (License #, Address, and Business name) - CORRECT ANSWER - 7.5 Advertising
What are the three pieces of information that must be displayed in every advertisement?
Q-TIPS (Quantity of Officers, Time, Identity, Price, Subject) - CORRECT ANSWER - 8.2
Proposal
What needs to be included in a proposal?
Date, type of service, # of hours, price of service, total due, payment due date, late fees, and
additional expenses (cones). - CORRECT ANSWER - 9.0 Invoice
What pieces of information must be in an invoice?
every year, 8 hours additional training - CORRECT ANSWER - 10.2 Cont. Training
How often does a security officer need to complete continued training, and how many hours?
16 hours of electives (First aid, firearms, baton, de-escalation, diversity) - CORRECT
ANSWER - 10.2 Cont. Training
How many hours of training must they complete within six months of placing a security officer
on a post?
guard card, driver's license, and social security card or birth certificate - CORRECT
ANSWER - 10.3 Hiring Security Officer
