SERVICENOW CSA PRACTICE EXAMS
WITH COMPLETE SOLUTIONS
What kapplication kdoes kprovide ka kcentralized klocation kfor kthe kcreation,
kcategorization, kviewing, kand kgovernance kof kinformation krelated kto kthe kflow kof
kwork kthrough kServiceNow? k- kcorrect kanswers k-Knowledge kManagement
Each kServiceNow ksolution kprovides kits kown kguided ksetup. kWhen kimplementing kIT
kService kManagement k(ITSM), kwhere kwould kyou knavigate kto kupdate kNow
kPlatform kuser kinterface kbranding, kincluding kthe kcompany klogo kand kcolours?
kSelect k2 kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-System kProperties
k> kBasic kConfiguration kUI16
Guided kSetup k> kITSM kGuided kSetups
In kwhich kVisual kTask kBoard ktype kare kthe ktasks kin kthe klist kupdated kwhen kcards
kare kedited kor kchange klanes? k- kcorrect kanswers k-Guided
,A kfield kcan kbe kadded kto ka ktable kand kform kby kaccessing kwhich kpart kof kthe kForm
kDesigner kinterface? k- kcorrect kanswers k-Field kNavigator
Which kscript kdoes krun kwhen ka krecord kis kdisplayed, kinserted, kupdated, kdeleted kor
kwhen ka ktable kis kqueried? k- kcorrect kanswers k-Business kRule
Where kcan kyou knavigate kto ksee kthe knotifications kthat kare kcurrently kdefined kon
kthe kNow kPlatform? k- kcorrect kanswers k-System kNotifications k> kEmail k>
kNotifications
Which ksearch kfeature kcan kbe kused kto khelp knarrow kdown ksearch kresults kin
kServiceNow? k- kcorrect kanswers k-Wildcard kCharacters
Which kmenu kdoes kprovide koptions krelated kto kviewing, kconfiguring, kcreating
kfavourites kand ksaving kform kdata? k- kcorrect kanswers k-Form kContext kMenu
Select kthe kreport kvisualisation ktypes kthat kcan kbe kgenerated kfrom klist kof krecords.
kSelect k2 kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-Bar kchart
Pie kchart
ServiceNow kcan kimport kdata kfrom kwhich kof kthe kfollowing kexternal kdata ksources
kwhen ka kvalid ktransform kmap kis kavailable? kSelect k3 kAnswers kfrom kthe kbelow
koptions. k- kcorrect kanswers k-LDAP
OIDC
REST
Which kfield ktype kdoes kallow kusers kto kuse kpositive kor knegative kvalues? k- kcorrect
kanswers k-FX kCurrency
What kare kthe kdifferent ktypes kof kClient kScripts kthat kare ksupported kin kServiceNow?
kSelect k4 kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-OnLoad()
OnSubmit()
OnCellEdit()
OnChange()
What kof kthe kfollowing kroles kcannot kbe kdelegated? kSelect k2 kAnswers kfrom kthe
kbelow koptions. k- kcorrect kanswers k-admin
role_delegator
Which kelevated krole kis krequired kto kmodify kaccess kcontrol krules? k- kcorrect
kanswers k-security_admin
Which kof kthe kfollowing kis kan kexample kof ka kCI kClass kswitch? k- kcorrect kanswers k-
A kCI kis kreclassified kfrom kthe kLinux kServer k{cmbd_ci_linux_server] kclass kto kthe
kWindows kServer k[cmbd_ci_win_server] kclass
, Who kcan kadd kor kremove kwidgets kin ka kdashboard? kSelect k3 kAnswers kfrom kthe
kbelow koptions. k- kcorrect kanswers k-dashboard kowner
users kwith kedit kaccess kto kthe kdashboard
users kwith kdashboard_admin krole
What kare kthe kdifferent kSchema krelationship ktypes kthat kare ksupported kfor ktables?
kSelect k4 kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-referencing
extending
referenced kby
extended kby
Which krole kcan kswitch ktheir kform kview? k- kcorrect kanswers k-view_changer
Which kof kthe kfollowing kare kData kmanagement kplugins? kSelect k3 kAnswers kfrom
kthe kbelow koptions. k- kcorrect kanswers k-data karchiving k
database krotations
many kto kmany ktask krelations
What kis kselected kon kthe kNow kPlatform kto kimpersonate kanother kuser? k- kcorrect
kanswers k-user kmenu
Which kof kthe kfollowing kare kthe kdifferent kways kan kend kuser kcan kleave kfeedback
kabout kan karticle? kSelect k3 kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-
give k1-5 kstart krating
mark kthe karticle kas khelpful kor knot khelpful
leave ka kcomment
Which kof kthe kfollowing kis kthe kprimary kway kto kinteract kwith kthe kapplications kand
kdata kin ka kServiceNow kinstance? k- kcorrect kanswers k-Now kPlatform kUI
Which kof kthe kfollowing kare kthe kdifferent kways kto kcreate ka kfavourite? kSelect k3
kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-drag kthe kbreadcrubs kof ka
kfiltered klist kto kthe kfavorites ktab
drag kan kindividual krecord kto kthe kfavorites ktab
select kthe kstar kof kits kcorresponding kapplication kor kmodule
What kcan kbe kused kto kextend kthe kFlow kDesigner kto kcall k3rd kparty ksystems ksuch
kas kautomating kMicrosoft kServices kand kinfrastructure kusing kPowerShell kand
kREST? k- kcorrect kanswers k-IntegrationHub
The kCMDB kis kthe kauthoritative ksource kof kwhat kinformation? kSelect k3 kAnswers
kfrom kthe kbelow koptions. k- kcorrect kanswers k-Contact
Support kGroup
Owner
WITH COMPLETE SOLUTIONS
What kapplication kdoes kprovide ka kcentralized klocation kfor kthe kcreation,
kcategorization, kviewing, kand kgovernance kof kinformation krelated kto kthe kflow kof
kwork kthrough kServiceNow? k- kcorrect kanswers k-Knowledge kManagement
Each kServiceNow ksolution kprovides kits kown kguided ksetup. kWhen kimplementing kIT
kService kManagement k(ITSM), kwhere kwould kyou knavigate kto kupdate kNow
kPlatform kuser kinterface kbranding, kincluding kthe kcompany klogo kand kcolours?
kSelect k2 kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-System kProperties
k> kBasic kConfiguration kUI16
Guided kSetup k> kITSM kGuided kSetups
In kwhich kVisual kTask kBoard ktype kare kthe ktasks kin kthe klist kupdated kwhen kcards
kare kedited kor kchange klanes? k- kcorrect kanswers k-Guided
,A kfield kcan kbe kadded kto ka ktable kand kform kby kaccessing kwhich kpart kof kthe kForm
kDesigner kinterface? k- kcorrect kanswers k-Field kNavigator
Which kscript kdoes krun kwhen ka krecord kis kdisplayed, kinserted, kupdated, kdeleted kor
kwhen ka ktable kis kqueried? k- kcorrect kanswers k-Business kRule
Where kcan kyou knavigate kto ksee kthe knotifications kthat kare kcurrently kdefined kon
kthe kNow kPlatform? k- kcorrect kanswers k-System kNotifications k> kEmail k>
kNotifications
Which ksearch kfeature kcan kbe kused kto khelp knarrow kdown ksearch kresults kin
kServiceNow? k- kcorrect kanswers k-Wildcard kCharacters
Which kmenu kdoes kprovide koptions krelated kto kviewing, kconfiguring, kcreating
kfavourites kand ksaving kform kdata? k- kcorrect kanswers k-Form kContext kMenu
Select kthe kreport kvisualisation ktypes kthat kcan kbe kgenerated kfrom klist kof krecords.
kSelect k2 kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-Bar kchart
Pie kchart
ServiceNow kcan kimport kdata kfrom kwhich kof kthe kfollowing kexternal kdata ksources
kwhen ka kvalid ktransform kmap kis kavailable? kSelect k3 kAnswers kfrom kthe kbelow
koptions. k- kcorrect kanswers k-LDAP
OIDC
REST
Which kfield ktype kdoes kallow kusers kto kuse kpositive kor knegative kvalues? k- kcorrect
kanswers k-FX kCurrency
What kare kthe kdifferent ktypes kof kClient kScripts kthat kare ksupported kin kServiceNow?
kSelect k4 kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-OnLoad()
OnSubmit()
OnCellEdit()
OnChange()
What kof kthe kfollowing kroles kcannot kbe kdelegated? kSelect k2 kAnswers kfrom kthe
kbelow koptions. k- kcorrect kanswers k-admin
role_delegator
Which kelevated krole kis krequired kto kmodify kaccess kcontrol krules? k- kcorrect
kanswers k-security_admin
Which kof kthe kfollowing kis kan kexample kof ka kCI kClass kswitch? k- kcorrect kanswers k-
A kCI kis kreclassified kfrom kthe kLinux kServer k{cmbd_ci_linux_server] kclass kto kthe
kWindows kServer k[cmbd_ci_win_server] kclass
, Who kcan kadd kor kremove kwidgets kin ka kdashboard? kSelect k3 kAnswers kfrom kthe
kbelow koptions. k- kcorrect kanswers k-dashboard kowner
users kwith kedit kaccess kto kthe kdashboard
users kwith kdashboard_admin krole
What kare kthe kdifferent kSchema krelationship ktypes kthat kare ksupported kfor ktables?
kSelect k4 kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-referencing
extending
referenced kby
extended kby
Which krole kcan kswitch ktheir kform kview? k- kcorrect kanswers k-view_changer
Which kof kthe kfollowing kare kData kmanagement kplugins? kSelect k3 kAnswers kfrom
kthe kbelow koptions. k- kcorrect kanswers k-data karchiving k
database krotations
many kto kmany ktask krelations
What kis kselected kon kthe kNow kPlatform kto kimpersonate kanother kuser? k- kcorrect
kanswers k-user kmenu
Which kof kthe kfollowing kare kthe kdifferent kways kan kend kuser kcan kleave kfeedback
kabout kan karticle? kSelect k3 kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-
give k1-5 kstart krating
mark kthe karticle kas khelpful kor knot khelpful
leave ka kcomment
Which kof kthe kfollowing kis kthe kprimary kway kto kinteract kwith kthe kapplications kand
kdata kin ka kServiceNow kinstance? k- kcorrect kanswers k-Now kPlatform kUI
Which kof kthe kfollowing kare kthe kdifferent kways kto kcreate ka kfavourite? kSelect k3
kAnswers kfrom kthe kbelow koptions. k- kcorrect kanswers k-drag kthe kbreadcrubs kof ka
kfiltered klist kto kthe kfavorites ktab
drag kan kindividual krecord kto kthe kfavorites ktab
select kthe kstar kof kits kcorresponding kapplication kor kmodule
What kcan kbe kused kto kextend kthe kFlow kDesigner kto kcall k3rd kparty ksystems ksuch
kas kautomating kMicrosoft kServices kand kinfrastructure kusing kPowerShell kand
kREST? k- kcorrect kanswers k-IntegrationHub
The kCMDB kis kthe kauthoritative ksource kof kwhat kinformation? kSelect k3 kAnswers
kfrom kthe kbelow koptions. k- kcorrect kanswers k-Contact
Support kGroup
Owner
