SERVICENOW CSA EXAM WITH
ACCURATE SOLUTIONS
(T/F) dACL devaluates dcondition/script dand droles d- dcorrect danswers d-True
If dprefix dof dincident dneeds dto dbe dchanged, dwhere dshould dyou drefer? d- dcorrect
danswers d-Number dMaintenance dTable
Which dof dthe dfollowing dis dpossible dvia dan dinbound daction?
A) dSchedule da djob
B) dSends dan demail dnotificaiton
C) dModifying dexisting drecords
D) dAll dof dthe dabove d- dcorrect danswers d-B) dSends dan demail dnotificaiton
_________ dIs dan dElevated dPrivileges. d- dcorrect danswers d-Session
,As dan dend duser, dwhich dmodules dof dservice dcatalog ddo dyou dsee?
A) dMy drequests
B) dRequested dItems
C) dMy dapprovals
D) dNone d- dcorrect danswers d-A d& dB) dMy dRequests d& dRequested dItems
Which dsetting dallows dthe duser dto dview dknowledge darticles dwithout dlogging din?
A) dESS dRole
B) dPublic dSetting
C) dView dAll dSetting
D) dView dall dRole d- dcorrect danswers d-A) dESS dRole
ACL dis dpart dof dwhich dsecurity?
A) dPhysical dSecurity
B) dCompliance dSecurity
C) dContextual dSecurity
D) dNone dof dthe dabove d- dcorrect danswers d-Contextual dSecurity
Jelly dscripting dis dused din dwhich dof dthe dfollowing?
A) dUI dMacros
B) dContent dManagement dSystem
C) dUI dPolicies d- dcorrect danswers d-A d& dB) dUI dMacros d& dContent dManagement
dSystem
What dare dthe dvariables dthat dyou dcan dadd dwhen dyou dcreate da dcatalog ditem?
A) dSlush dbucket, dMultiple dchoice
B) dAdditional dcategory, dSingle dline dtext
C) dMulti-line dtext, dChoice dlist, dCheckbox
D) dMultiple dchoice, dMulti-line dtext, dChoice dlist, dCheckbox d- dcorrect danswers d-D)
dMultiple dchoice, dMulti-line dtext, dChoice dlist, dCheckbox
What dare dthe dworkflow dstages?
A) dWaiting dfor dapproval
B) dFulfillment
C) dDelivery
D) dCompleted d- dcorrect danswers d-A, dB, dC, d& dD) dWaiting dfor dapproval,
dFulfillment, dDelivery, d& dCompleted
Tables dand dFields dcan dbe dviewed dand dmanipulated dwhere?
, A) dRecord dList
B) dForm
C) dTables dand dColumns
D) dAll dof dthe dabove d- dcorrect danswers d-D) dAll dof dthe dabove
If da drequest dis drejected dwhat dhappens?
A) dNotification dis dsent dand dsets dthe dstatus dto dcancelled
B) dNotification dis dsent dand dsets dthe dstatus dto dNot dApproved d- dcorrect danswers d-
A) dNotification dis dsent dand dsets dthe dstatus dto dcancelled
Contextual dSecurity-Question don dhierarchy
A) dGeneric dto dall
B) dGeneric dto dspecific d- dcorrect danswers d-B) dGeneric dto dspecific
How ddo dyou dchange dthe dcolor dof dthe dinstance?
A) dUsing dNavigation dMenu dunder dContent dManagement
B) dUsing dNavigation dMenu dunder dApplication
C) dUnder dContent dManagement, dInstance dcolor dmarking
D) dNone dof dthe dabove d- dcorrect danswers d-A) dUsing dNavigation dMenu dunder
dContent dManagement
Where dcan dwe duse d'variable_pool'?
A) dWorkflow dActivities
B) dUI dPolicies
C) dUI dScripts d- dcorrect danswers d-A) dWorkflow dActivities
(T/F) dCoalescing don da dfield d(or dset dof dfields) dmeans dthe dfield dwill dbe dused das
da dregular/general dkey d- dcorrect danswers d-False
Filters dare ddefined dwith dthe dfollowing dattributes din dServiceNow
A) dField dname, dOperator, dand dValues
B) dField dname, dVariables, dand dValues
C) dVariables, dOperator, dand dValues
D) dOperands, dOperator, dand dValues d- dcorrect danswers d-A) dField dname, doperator,
dand dvalues
Kb darticles dare dreferred din dwhich dmodules?
A) dService dCatalog
B) dNews
C) dIncident
ACCURATE SOLUTIONS
(T/F) dACL devaluates dcondition/script dand droles d- dcorrect danswers d-True
If dprefix dof dincident dneeds dto dbe dchanged, dwhere dshould dyou drefer? d- dcorrect
danswers d-Number dMaintenance dTable
Which dof dthe dfollowing dis dpossible dvia dan dinbound daction?
A) dSchedule da djob
B) dSends dan demail dnotificaiton
C) dModifying dexisting drecords
D) dAll dof dthe dabove d- dcorrect danswers d-B) dSends dan demail dnotificaiton
_________ dIs dan dElevated dPrivileges. d- dcorrect danswers d-Session
,As dan dend duser, dwhich dmodules dof dservice dcatalog ddo dyou dsee?
A) dMy drequests
B) dRequested dItems
C) dMy dapprovals
D) dNone d- dcorrect danswers d-A d& dB) dMy dRequests d& dRequested dItems
Which dsetting dallows dthe duser dto dview dknowledge darticles dwithout dlogging din?
A) dESS dRole
B) dPublic dSetting
C) dView dAll dSetting
D) dView dall dRole d- dcorrect danswers d-A) dESS dRole
ACL dis dpart dof dwhich dsecurity?
A) dPhysical dSecurity
B) dCompliance dSecurity
C) dContextual dSecurity
D) dNone dof dthe dabove d- dcorrect danswers d-Contextual dSecurity
Jelly dscripting dis dused din dwhich dof dthe dfollowing?
A) dUI dMacros
B) dContent dManagement dSystem
C) dUI dPolicies d- dcorrect danswers d-A d& dB) dUI dMacros d& dContent dManagement
dSystem
What dare dthe dvariables dthat dyou dcan dadd dwhen dyou dcreate da dcatalog ditem?
A) dSlush dbucket, dMultiple dchoice
B) dAdditional dcategory, dSingle dline dtext
C) dMulti-line dtext, dChoice dlist, dCheckbox
D) dMultiple dchoice, dMulti-line dtext, dChoice dlist, dCheckbox d- dcorrect danswers d-D)
dMultiple dchoice, dMulti-line dtext, dChoice dlist, dCheckbox
What dare dthe dworkflow dstages?
A) dWaiting dfor dapproval
B) dFulfillment
C) dDelivery
D) dCompleted d- dcorrect danswers d-A, dB, dC, d& dD) dWaiting dfor dapproval,
dFulfillment, dDelivery, d& dCompleted
Tables dand dFields dcan dbe dviewed dand dmanipulated dwhere?
, A) dRecord dList
B) dForm
C) dTables dand dColumns
D) dAll dof dthe dabove d- dcorrect danswers d-D) dAll dof dthe dabove
If da drequest dis drejected dwhat dhappens?
A) dNotification dis dsent dand dsets dthe dstatus dto dcancelled
B) dNotification dis dsent dand dsets dthe dstatus dto dNot dApproved d- dcorrect danswers d-
A) dNotification dis dsent dand dsets dthe dstatus dto dcancelled
Contextual dSecurity-Question don dhierarchy
A) dGeneric dto dall
B) dGeneric dto dspecific d- dcorrect danswers d-B) dGeneric dto dspecific
How ddo dyou dchange dthe dcolor dof dthe dinstance?
A) dUsing dNavigation dMenu dunder dContent dManagement
B) dUsing dNavigation dMenu dunder dApplication
C) dUnder dContent dManagement, dInstance dcolor dmarking
D) dNone dof dthe dabove d- dcorrect danswers d-A) dUsing dNavigation dMenu dunder
dContent dManagement
Where dcan dwe duse d'variable_pool'?
A) dWorkflow dActivities
B) dUI dPolicies
C) dUI dScripts d- dcorrect danswers d-A) dWorkflow dActivities
(T/F) dCoalescing don da dfield d(or dset dof dfields) dmeans dthe dfield dwill dbe dused das
da dregular/general dkey d- dcorrect danswers d-False
Filters dare ddefined dwith dthe dfollowing dattributes din dServiceNow
A) dField dname, dOperator, dand dValues
B) dField dname, dVariables, dand dValues
C) dVariables, dOperator, dand dValues
D) dOperands, dOperator, dand dValues d- dcorrect danswers d-A) dField dname, doperator,
dand dvalues
Kb darticles dare dreferred din dwhich dmodules?
A) dService dCatalog
B) dNews
C) dIncident