NUTR 3330 Chapters 9-12 || with errorless answers.
The management process correct answers A process whereby unrelated resources are integrated
into a total system for accomplishment of objectives.
management correct answers the process of coordinating work activities so that they are
completed efficiently and effectively by working with and through other people.
First line correct answers Managers who are responsible for the general supervision of
employees
In foodservice are usually called foodservice supervisors
Function at the technical core and are responsible for day-to-day operational activities
Middle management correct answers Primary responsibility is to coordinate activities that
implement policies of the organization and to facilitate activities at the technical level.
Direct the activities of other managers and sometimes those of functional employees
Also responsible for communication between the lower and upper levels of the organization
Functions at the organizational level.
Top managers correct answers Make up small group of executives that control the organization.
Develop the vision for the organization future, are responsible for its overall management,
establish operating policies, and guide organizational interaction with the environment.
Operate at the policy-making level of the organization.
General manager correct answers Responsible for all the activities of a unit.
Ex: General manager
Functional manager correct answers Responsible for only one area of organizational activity.
,Ex: The bar manager
Interpersonal, informational, Decisional correct answers Three roles of managers
Interpersonal correct answers These kind of roles include, the representational role (figurehead)
such as having to sign certification of training, hiring and training employees as well as making a
pleasant working environment (leader role), and dealing with people inside and outside of the
organization (liason)
Informational correct answers The kinds of role include monitor, disseminator, and
spokesperson.
As a monitor, the manager constantly searches for information to use to becomes more effective
As a disseminator, the manager transmits information to subordinates who otherwise would
probably have no access to this information.
As a spokesperson, the manager transmits information to people inside and outside the
organization or unit.
Decisional correct answers The kinds of roles include entrepreneur, disturbance handler, resource
allocator, and negotiater.
As an entrepreneur, the manager is the voluntary initiator of change
As an disturbance handler, the manager responds to situations that are beyond his or her control
As an resource allocator, the manager decides how and to whom the resources of the
organization will be distributed.
As an negotiator, the manager participates in a process of give and take until a satisfactory
compromise is reached.
technical, human, conceptual correct answers Three basic types of management skills
Technical skill correct answers involves an understanding of and proficiency in a specific kind of
activity, particularly one involving methods or techniques.
, Ex: the foodservice manager must understand quantity food production and operation of
equipment.
Human skill correct answers concerns working with people and understanding their behavior.
Conceptual skill correct answers The ability to view the organization as a whole, recognizing
how various parts depend on one another and how changes in one part affect other parts.
Understand the organization within the environmental context
Understand the impact of political, social, and economic forces on the organization.
Lower levels correct answers Technical skill is most important at the
They are important in evaluating products, in training employees, and in problem solving.
Every level correct answers Human skill is essential at
Increases correct answers The importance of conceptual skill ____ with movement up the ranks
of organization.
Higher correct answers The ___ a manager is in the hierarchy the greater the managers
involvement in broad, long-range decisions affecting large parts of the organization.
Planning, organizing, staffing, directing, controlling correct answers Functions of management
Planning correct answers Establish organizational objectives and set up procedures for reaching
them.
Methods, procedures, policies, goals and objectives correct answers Hierarchy of plans from
bottom to top
The management process correct answers A process whereby unrelated resources are integrated
into a total system for accomplishment of objectives.
management correct answers the process of coordinating work activities so that they are
completed efficiently and effectively by working with and through other people.
First line correct answers Managers who are responsible for the general supervision of
employees
In foodservice are usually called foodservice supervisors
Function at the technical core and are responsible for day-to-day operational activities
Middle management correct answers Primary responsibility is to coordinate activities that
implement policies of the organization and to facilitate activities at the technical level.
Direct the activities of other managers and sometimes those of functional employees
Also responsible for communication between the lower and upper levels of the organization
Functions at the organizational level.
Top managers correct answers Make up small group of executives that control the organization.
Develop the vision for the organization future, are responsible for its overall management,
establish operating policies, and guide organizational interaction with the environment.
Operate at the policy-making level of the organization.
General manager correct answers Responsible for all the activities of a unit.
Ex: General manager
Functional manager correct answers Responsible for only one area of organizational activity.
,Ex: The bar manager
Interpersonal, informational, Decisional correct answers Three roles of managers
Interpersonal correct answers These kind of roles include, the representational role (figurehead)
such as having to sign certification of training, hiring and training employees as well as making a
pleasant working environment (leader role), and dealing with people inside and outside of the
organization (liason)
Informational correct answers The kinds of role include monitor, disseminator, and
spokesperson.
As a monitor, the manager constantly searches for information to use to becomes more effective
As a disseminator, the manager transmits information to subordinates who otherwise would
probably have no access to this information.
As a spokesperson, the manager transmits information to people inside and outside the
organization or unit.
Decisional correct answers The kinds of roles include entrepreneur, disturbance handler, resource
allocator, and negotiater.
As an entrepreneur, the manager is the voluntary initiator of change
As an disturbance handler, the manager responds to situations that are beyond his or her control
As an resource allocator, the manager decides how and to whom the resources of the
organization will be distributed.
As an negotiator, the manager participates in a process of give and take until a satisfactory
compromise is reached.
technical, human, conceptual correct answers Three basic types of management skills
Technical skill correct answers involves an understanding of and proficiency in a specific kind of
activity, particularly one involving methods or techniques.
, Ex: the foodservice manager must understand quantity food production and operation of
equipment.
Human skill correct answers concerns working with people and understanding their behavior.
Conceptual skill correct answers The ability to view the organization as a whole, recognizing
how various parts depend on one another and how changes in one part affect other parts.
Understand the organization within the environmental context
Understand the impact of political, social, and economic forces on the organization.
Lower levels correct answers Technical skill is most important at the
They are important in evaluating products, in training employees, and in problem solving.
Every level correct answers Human skill is essential at
Increases correct answers The importance of conceptual skill ____ with movement up the ranks
of organization.
Higher correct answers The ___ a manager is in the hierarchy the greater the managers
involvement in broad, long-range decisions affecting large parts of the organization.
Planning, organizing, staffing, directing, controlling correct answers Functions of management
Planning correct answers Establish organizational objectives and set up procedures for reaching
them.
Methods, procedures, policies, goals and objectives correct answers Hierarchy of plans from
bottom to top
