Day 1 Delivery Associate Training Questions and Answers Latest Version Graded A+

Day 1 Delivery Associate Training Questions and Answers Latest Version Graded A+ What is the first thing you should do when arriving at the delivery station? Check in with your badge or app and complete pre-trip inspection What should you always verify before leaving the delivery station? That all packages are scanned and loaded correctly Why is it important to scan every package before delivering it? To update tracking and ensure accurate delivery What should you do if you notice a damaged package before delivery? Report it immediately using the app and notify support When delivering to a customer's front porch, what should you do after placing the package? Take a clear photo showing the package at the door 2 What should you do if a dog is loose at a delivery location? Stay in your vehicle and report the incident for safety How often should you take breaks during a delivery route? As recommended by company policy and based on route conditions What is the proper way to lift a heavy package? Use your legs, keep your back straight, and avoid twisting Why should you avoid backing up your vehicle unless absolutely necessary? To reduce the risk of collisions and ensure pedestrian safety What should you do if you cannot deliver a package safely to the location? Mark it undeliverable with the correct reason in the app How should you park your vehicle during deliveries? In a safe, legal location with hazard lights on if necessary 3 Why is it important to wear your seatbelt at all times? To comply with the law and ensure your safety What is the purpose of the pre-trip inspection? To ensure the vehicle is safe and operational before departure What should you do if your delivery app crashes during the route? Restart the device or contact tech support if the issue continues When delivering to an apartment building, what should you check? The unit number and access instructions in the app What is the correct way to handle a customer interaction during delivery? Be professional, respectful, and brief What should you do if you see suspicious activity during your route? Report it to your dispatcher or supervisor 4 Why is it important to complete deliveries in the order provided by the app? To maintain efficiency and meet delivery time windows What should you do if you are delayed and might miss your delivery window? Notify dispatch or support through the app What does “scan to verify” mean in the context of delivery? Confirming the correct package for the