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1P03 Week 7: Introduction to Quality of Care and Patient Safety 1
Study Guide




Patient Safety Def -



Quality Care Def - The degree to which health care services for individuals and populations
increase the likelihood of desired health outcomes and are consistent with current
professional knowledge.



Unintended harm occurs in a Canadian Hospital or home care setting every ... - 1 minutes
and 14 seconds, someone dies



Patient Safety incidents are the ... - third leading cause of death in Canada



What are the 5 Goals of the Canadian Quality & Patient Safety Framework? - 1. People-
centred Care

2. Safe Care

3. Accessible Care

4. Appropriate Care

5. Integrated Care



What is the Objective of People Centred Care( goal 1)? - People using health services are
equal partners in planning, developing, and monitoring care to make sure it meets their
needs and to achieve the best outcomes

- Health services are holistic, dignified & respectful

- All care is co-designed with pts & providers

- Pt & providers have positive experiences



What is the Objective of Safe Care (Goal 2)? - Health services are safe and free from
preventable harm

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