Questions And Answers With Latest
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1. cIn can cinterview, cthe cnurse cmay cfind cit cnecessary cto ctake cnotes cto caid chis cor cher cmemory clater.
cWhich cstatement cis ctrue cregarding cnote-taking? c
A) cNote-taking cmay cimpede cthe cnurse's cobservation cof cthe cpatient's cnonverbal cbehaviors.
B) cNote-taking callows cthe cpatient cto ccontinue cat chis cor cher cown cpace cas cthe cnurse crecords cwhat cis
csaid.
C) cNote-taking callows cthe cnurse cto cshift cattention caway cfrom cthe cpatient, cresulting cin can cincreased
ccomfort clevel.
D) cNote-taking callows cthe cnurse cto cbreak ceye ccontact cwith cthe cpatient, cwhich cmay cincrease chis cor cher
clevel cof ccomfort. c- cAnswer c- cA) cNote-taking cmay cimpede cthe cnurse's cobservation cof cthe cpatient's
cnonverbal cbehaviors.
Page: c31 cSome cuse cof chistory cforms cand cnote-taking cmay cbe cunavoidable. cBut cbe caware cthat cnote-
taking cduring cthe cinterview chas cdisadvantages. cIt cbreaks ceye ccontact ctoo coften, cand cit cshifts cattention
caway cfrom cthe cpatient, cwhich cdiminishes chis cor cher csense cof cimportance. cIt calso cmay cinterrupt cthe
cpatient's cnarrative cflow, cand cit cimpedes cthe cobservation cof cthe cpatient's cnonverbal cbehavior.
2. cDuring can cinterview, cthe cnurse cstates, c"You cmentioned cshortness cof cbreath. cTell cme cmore cabout
cthat." cWhich cverbal cskill cis cused cwith cthis cstatement?
A) cReflection
B) cFacilitation
C) cDirect cquestion
D) cOpen-ended cquestion c- cAnswer c- cD) cOpen-ended cquestion
Page: c32 cThe copen-ended cquestion casks cfor cnarrative cinformation. cIt cstates cthe ctopic cto cbe cdiscussed
cbut conly cin cgeneral cterms. cThe cnurse cshould cuse cit cto cbegin cthe cinterview, cto cintroduce ca cnew csection
cof cquestions, cand cwhenever cthe cperson cintroduces ca cnew ctopic.
,3. cA cnurse cis ctaking ccomplete chealth chistories con call cof cthe cpatients cattending ca cwellness cworkshop. cOn
cthe chistory cform, cone cof cthe cwritten cquestions casks, c"You cdon't csmoke, cdrink, cor ctake cdrugs, cdo cyou?"
cThis cquestion cis can cexample cof:
A) ctalking ctoo cmuch.
B) cusing cconfrontation.
C) cusing cbiased cor cleading cquestions.
D) cusing cblunt clanguage cto cdeal cwith cdistasteful ctopics. c- cAnswer c- cC) cusing cbiased cor cleading
cquestions.
Page: c36 cThis cis can cexample cof cusing cleading cor cbiased cquestions. cAsking, c"You cdon't csmoke, cdo cyou?"
cimplies cthat cone canswer cis c"better" cthan canother. cIf cthe cperson cwants cto cplease csomeone, che cor cshe cis
ceither cforced cto canswer cin ca cway ccorresponding cto ctheir cimplied cvalues cor cis cmade cto cfeel cguilty cwhen
cadmitting cthe cother canswer.
4. cDuring can cinterview, ca cparent cof ca chospitalized cchild cis csitting cin can copen cposition. cAs cthe
cinterviewer cbegins cto cdiscuss chis cson's ctreatment, chowever, che csuddenly ccrosses chis carms cagainst chis
cchest cand ccrosses chis clegs. cThis cwould csuggest cthat cthe cparent cis:
A) cjust cchanging cpositions.
B) cmore ccomfortable cin cthis cposition.
C) ctired cand cneeds ca cbreak cfrom cthe cinterview.
D) cuncomfortable ctalking cabout chis cson's ctreatment. c- cAnswer c- cD) cuncomfortable ctalking cabout chis
cson's ctreatment.
Page: c37 cNote cthe cperson's cposition. cAn copen cposition cwith cthe cextension cof clarge cmuscle cgroups
cshows crelaxation, cphysical ccomfort, cand ca cwillingness cto cshare cinformation. cA cclosed cposition cwith cthe
carms cand clegs ccrossed ctends cto clook cdefensive cand canxious. cNote cany cchange cin cposture. cIf ca cperson
cin ca crelaxed cposition csuddenly ctenses, cit csuggests cpossible cdiscomfort cwith cthe cnew ctopic.
5. cThe cnurse cis cinterviewing ca cpatient cwho chas ca chearing cimpairment. cWhat ctechniques cwould cbe cmost
cbeneficial cin ccommunicating cwith cthis cpatient?
A) cDetermine cthe ccommunication cmethod che cprefers.
B) cAvoid cusing cfacial cand chand cgestures cbecause cmost chearing-impaired cpeople cfind cthis cdegrading.
,C) cRequest ca csign clanguage cinterpreter cbefore cmeeting cwith chim cto chelp cfacilitate cthe ccommunication.
D) cSpeak cloudly cand cwith cexaggerated cfacial cmovement cwhen ctalking cwith chim cbecause cthis chelps cwith
clip creading. c- cAnswer c- cA) cDetermine cthe ccommunication cmethod che cprefers.
Pages: c40-41 cThe cnurse cshould cask cthe cdeaf cperson cthe cpreferred cway cto ccommunicate—by csigning, clip
creading, cor cwriting. cIf cthe cperson cprefers clip creading, cthen cthe cnurse cshould cbe csure cto cface chim cor cher
csquarely cand chave cgood clighting con cthe cnurse's cface. cThe cnurse cshould cnot cexaggerate clip cmovements
cbecause cthis cdistorts cwords. cSimilarly, cshouting cdistorts cthe creception cof ca chearing caid cthe cperson cmay
cwear. cThe cnurse cshould cspeak cslowly cand cshould csupplement chis cor cher cvoice cwith cappropriate chand
cgestures cor cpantomime.
6. cThe cnurse cis cperforming ca chealth cinterview con ca cpatient cwho chas ca clanguage cbarrier, cand cno
cinterpreter cis cavailable. cWhich cis cthe cbest cexample cof can cappropriate cquestion cfor cthe cnurse cto cask cin
cthis csituation?
A) c"Do cyou ctake cmedicine?"
B) c"Do cyou csterilize cthe cbottles?"
C) c"Do cyou chave cnausea cand cvomiting?"
D) c"You chave cbeen ctaking cyour cmedicine, chaven't cyou?" c- cAnswer c- cA) c"Do cyou ctake cmedicine?"
Page: c46 cIn ca csituation cwhere cthere cis ca clanguage cbarrier cand cno cinterpreter cavailable, cuse csimple
cwords cavoiding cmedical cjargon. cAvoid cusing ccontractions cand cpronouns. cUse cnouns crepeatedly cand
cdiscuss cone ctopic cat ca ctime.
7. cA cfemale cpatient cdoes cnot cspeak cEnglish cwell, cand cthe cnurse cneeds cto cchoose can cinterpreter. cWhich
cof cthe cfollowing cwould cbe cthe cmost cappropriate cchoice?
A) cA ctrained cinterpreter
B) cA cmale cfamily cmember
C) cA cfemale cfamily cmember
D) cA cvolunteer ccollege cstudent cfrom cthe cforeign clanguage cstudies cdepartment c- cAnswer c- cA) cA ctrained
cinterpreter
Page: c46 cwhenever cpossible, cthe cnurse cshould cuse ca ctrained cinterpreter, cpreferably cone cwho cknows
cmedical cterminology. cIn cgeneral, can colder, cmore cmature cinterpreter cis cpreferred cto ca cyounger, cless
cexperienced cone, cand cthe csame cgender cis cpreferred cwhen cpossible.
, 8. cThe cnurse cis cconducting can cinterview. cWhich cof cthese cstatements cis ctrue cregarding copen-ended
cquestions? cSelect call cthat capply.
A) cThey celicit ccold cfacts.
B) cThey callow cfor cself-expression.
C) cThey cbuild cand cenhance crapport.
D) cThey cleave cinteractions cneutral.
E) cThey ccall cfor cshort cone- cto ctwo-word canswers.
F) cThey care cused cwhen cnarrative cinformation cis cneeded. c- cAnswer c- cB) cThey callow cfor cself-expression.
C) cThey cbuild cand cenhance crapport.
F) cThey care cused cwhen cnarrative cinformation c
Page: c32 cOpen-ended cquestions callow cfor cself-expression, cbuild crapport, cand cobtain cnarrative
cinformation. cThese cfeatures cenhance ccommunication cduring can cinterview. cThe cother cstatements care
cappropriate cfor cclosed cor cdirect cquestions.
9. cThe cnurse cis cconducting can cinterview cin can coutpatient cclinic cand cis cusing ca ccomputer cto crecord cdata.
cWhich cis cthe cbest cuse cof cthe ccomputer cin cthis csituation? cSelect call cthat capply.
A) cCollect cthe cpatient's cdata cin ca cdirect, cface-to-face cmanner.
B) cEnter call cthe cdata cas cthe cpatient cstates cit.
C) cAsk cthe cpatient cto cwait cas cthe cnurse centers cdata.
D) cType cthe cdata cinto cthe ccomputer cafter cthe cnarrative cis cfully cexplored.
E) cAllow cthe cpatient cto csee cthe cmonitor cduring ctyping. c- cAnswer c- cA) cCollect cthe cpatient's cdata cin ca
cdirect, cface-to-face cmanner.
D) cType cthe cdata cinto cthe ccomputer cafter cthe cnarrative cis cfully cexplored.
E) cAllow cthe cpatient cto csee cthe cmonitor cduring ctyping.
Page: c32 cThe cuse cof ca ccomputer ccan cbecome ca cbarrier. cThe cnurse cshould cbegin cthe cinterview cas cusual
cby cgreeting cthe cpatient, cestablishing crapport, cand ccollecting cthe cpatient's cnarrative cstory cin ca cdirect
cface-to-face cmanner. cOnly cafter cthe cnarrative cis cfully cexplored cshould cthe cnurse ctype cdata cinto cthe
ccomputer. cWhen ctyping, cthe cnurse cshould cposition cthe cmonitor cso cthat cthe cpatient ccan csee cit.