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Four Marketing Activities - ANSWER1. Creating
2. Communicating
3. Delivering
4. Exchanging
Selling Orientation - ANSWERMKT focus on pushing products by emphasizing
advertising and selling
Production Orientation - ANSWERMKT focus on cutting costs, and that good
products sell themselves
Value Era - ANSWERMKT focus on providing value for customers
Social Marketing - ANSWERMarketing conducted to achieve a certain social
objective. Used by government agencies, nonprofit organizations, and religious
organizations
4 P's of Marketing Mix - ANSWERProduct, Price, Place, Promotion
Market - ANSWERCollection of buyers and sellers, in which a group of individuals
(consumers) or institutions (business, government, non-profits) share a need that
can be satisfied by an offering
Value - ANSWERBenefits buyers receive that meet their needs
Personal Value Equation - ANSWERvalue = benefits received - [price + hassle]
Product Orientation - ANSWERMKT focus on product innovation
Blue Ocean Strategy - ANSWERBusiness-level strategy that successfully combines
differentiation and cost-leadership activities using value innovation to reconcile the
inherent trade-offs.