Involuntary Turnover correct answers turnover initiated by an employer (often with employees who
would prefer to stay)
-terminating an employee for drug use or laying off employees during a downturn
Voluntary Turnover correct answers turnover initiated by employees (often when the organization would
prefer to keep them)
-employees may leave to retire or to take a job with a different organization
what kind of employees leave voluntarily? correct answers either the worst performers who leave before
they are fired
or
its best performers who can most easily find attractive new opportunities
Costs of Involuntary Turnover correct answers -recruiting, selecting, training
-lost productivity
-lawsuits
-workplace violence
costs of voluntary turnover correct answers -recruiting, selecting, and training
-lost productivity
-loss of talented employees
Principles of Justice correct answers -outcome fairness
-procedural justice
-interactional justice
, Outcome Fairness correct answers a judgment that the consequences given to the employees are just/ fair
-one employee's consequences should be consistent with other employee's
-everyone should know what to except.... communicate policies
-outcomes in proportion to behaviors
Procedural Justice correct answers a judgment that fair methods were used to determine the consequences
an employee receives
-consistent procedures from one person to the next
-procedures should be based on accurate information, no falsehoods
-no supervisor biases
-procedures should be correctable, includes safeguards, ways to correct mistakes
-be representation of all interests
-procedures should have ethical standards
Interactional Justice correct answers judgment that the organization carried out its actions in a way that
took the employee's feelings into account.
-explanation of how it is just
-listen to employee