NURSING EXAM WITH
CORRECT
ANSWERS 2025
If a patient has been seen in the office for over three years, they are
considered
. Review
Later
An established
patient An inactive
patient
A new patient
An active patient ( correct answers )An established patient (Refer to HI1011
Lesson 10)
The National Patient Safety Goals for ambulatory facilities include all
except which of the following?
Review Later
Provide preferred
medication Prevent
safety mistakes Identify
patients correctly
Prevent infection ( correct answers ) Provide preferred medication
(Refer to HI1011 Lesson 7)
Which of the following should be removed from professional email
correspondence? Review Later
Slang
Emotion
s
Abbrevi
ations
All of the above ( correct answers ) All of the above - Slang, Emotions,
Abbreviations (Refer to HI1011 Lesson 8)
Which of the following is true concerning the scheduling of new
patients? Review Later
Financial arrangements should be explained when the appointment is
made if the patient is expected to pay at the time of service
It should be assumed that the patient will look up directions to the office on
the internet The patient should be offered only the times reserved for new
patient appointments,
without flexibility
The medical assistant should wait to obtain information about the chief
complaint until the patient arrives for the appointment ( correct
answers ) Financial arrangements should be explained when the
appointment is made if the patient is expected to pay at the time of service
(Refer to HI1011 Lesson 10)
, Which of the following is not appropriate for a telehealth
appointment? Review Later
Prostate exam
Minor urgent
care
Medication
refills
Mental health
visits
( correct
answers )
Prostate exam
(Refer to
HI1011 Lesson
10)
The EHR system can initiate appointment searches with which of the
following? Review Later
Date
Provider's name
Patient's name and date of birth
All of the above ( correct answers ) All of the above - Date, Provider's
name, Patient's name and date of birth (Refer to HI1011 Lesson 10)
Learning is more likely to occur when
. Review Later
The MA is a good communicator
The medical assistant responds to the patient's
needs Practical information is presented
All of the above ( correct answers ) All of the above - The MA is a
good communicator, The medical assistant responds to the patient's
needs, Practical
information is presented (Refer to HI1011 Lesson 7)
On the telephone, personality and attitude are conveyed through the
of voice the Medical Assistant uses.
Review
Later Pitch
Tone
Type
All
of
the
abo
ve
( cor
rect
ans
wer
s)
Tone
(Ref
er to
CORRECT
ANSWERS 2025
If a patient has been seen in the office for over three years, they are
considered
. Review
Later
An established
patient An inactive
patient
A new patient
An active patient ( correct answers )An established patient (Refer to HI1011
Lesson 10)
The National Patient Safety Goals for ambulatory facilities include all
except which of the following?
Review Later
Provide preferred
medication Prevent
safety mistakes Identify
patients correctly
Prevent infection ( correct answers ) Provide preferred medication
(Refer to HI1011 Lesson 7)
Which of the following should be removed from professional email
correspondence? Review Later
Slang
Emotion
s
Abbrevi
ations
All of the above ( correct answers ) All of the above - Slang, Emotions,
Abbreviations (Refer to HI1011 Lesson 8)
Which of the following is true concerning the scheduling of new
patients? Review Later
Financial arrangements should be explained when the appointment is
made if the patient is expected to pay at the time of service
It should be assumed that the patient will look up directions to the office on
the internet The patient should be offered only the times reserved for new
patient appointments,
without flexibility
The medical assistant should wait to obtain information about the chief
complaint until the patient arrives for the appointment ( correct
answers ) Financial arrangements should be explained when the
appointment is made if the patient is expected to pay at the time of service
(Refer to HI1011 Lesson 10)
, Which of the following is not appropriate for a telehealth
appointment? Review Later
Prostate exam
Minor urgent
care
Medication
refills
Mental health
visits
( correct
answers )
Prostate exam
(Refer to
HI1011 Lesson
10)
The EHR system can initiate appointment searches with which of the
following? Review Later
Date
Provider's name
Patient's name and date of birth
All of the above ( correct answers ) All of the above - Date, Provider's
name, Patient's name and date of birth (Refer to HI1011 Lesson 10)
Learning is more likely to occur when
. Review Later
The MA is a good communicator
The medical assistant responds to the patient's
needs Practical information is presented
All of the above ( correct answers ) All of the above - The MA is a
good communicator, The medical assistant responds to the patient's
needs, Practical
information is presented (Refer to HI1011 Lesson 7)
On the telephone, personality and attitude are conveyed through the
of voice the Medical Assistant uses.
Review
Later Pitch
Tone
Type
All
of
the
abo
ve
( cor
rect
ans
wer
s)
Tone
(Ref
er to
