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WELLCARE - MASTERY TEST 2025
QUESTIONS AND ANSWERS.
Brokers/Agents must meet all required contracting, training, and
certification requirements to be eligible to sell Wellcare's Medicare
Products.
Select one:
True
False - correct answer - True
Medicare Star Ratings and performance are at the forefront of
Wellcare's quality strategy. Wellcare's quality focus consists of six
drivers. Which of the following is not a Wellcare quality driver?
a. Member Service
b. Reputation
c. Member Payments
d. Serving Government Customers - correct answer - C. Member
Payments
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Centene continues to expand its reach by offering more products
in a wider geography. ____ new Wellcare and Ascension
Complete plans are going to market.
a. Thirty-three
b. Forty-eight
c. Fifty-two - correct answer - B. 48
The Part D Senior Savings Model (SSM), which reduces member
spending on insulin, will be offered on all Value Script, Value Plus
PDPs, and select Wellcare MAPD plans.
Select one:
True
False - correct answer - True
All PDPs will feature a $0 tier 1 benefit when filled at preferred
pharmacies.
Select one:
True
False - correct answer - True
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Which of the following is not considered a grievance?
a. An agent contacting a beneficiary without consent.
b. Premium and copay complaints.
c. A dispute of the appeal of an organization determination,
coverage determination or a Late Enrollment Penalty (LEP)
determination.
d. Enrollment or disenrollment concerns. - correct answer - C. A
dispute of the appeal of an organization determination, coverage
determination or a Late Enrollment Penalty (LEP) determination.
The beneficiary (or their authorized representative) must indicate
the product types to be discussed during the appointment on the
Scope of Appointment (SOA). - correct answer - True
The NEW online Centene Workbench self-service portal enables
you to: - correct answer - All of the Above
What are some examples of steps that can be taken when
safeguarding and securing PHI and PII?
WELLCARE - MASTERY TEST 2025
QUESTIONS AND ANSWERS.
Brokers/Agents must meet all required contracting, training, and
certification requirements to be eligible to sell Wellcare's Medicare
Products.
Select one:
True
False - correct answer - True
Medicare Star Ratings and performance are at the forefront of
Wellcare's quality strategy. Wellcare's quality focus consists of six
drivers. Which of the following is not a Wellcare quality driver?
a. Member Service
b. Reputation
c. Member Payments
d. Serving Government Customers - correct answer - C. Member
Payments
, Page | 2
Centene continues to expand its reach by offering more products
in a wider geography. ____ new Wellcare and Ascension
Complete plans are going to market.
a. Thirty-three
b. Forty-eight
c. Fifty-two - correct answer - B. 48
The Part D Senior Savings Model (SSM), which reduces member
spending on insulin, will be offered on all Value Script, Value Plus
PDPs, and select Wellcare MAPD plans.
Select one:
True
False - correct answer - True
All PDPs will feature a $0 tier 1 benefit when filled at preferred
pharmacies.
Select one:
True
False - correct answer - True
, Page | 3
Which of the following is not considered a grievance?
a. An agent contacting a beneficiary without consent.
b. Premium and copay complaints.
c. A dispute of the appeal of an organization determination,
coverage determination or a Late Enrollment Penalty (LEP)
determination.
d. Enrollment or disenrollment concerns. - correct answer - C. A
dispute of the appeal of an organization determination, coverage
determination or a Late Enrollment Penalty (LEP) determination.
The beneficiary (or their authorized representative) must indicate
the product types to be discussed during the appointment on the
Scope of Appointment (SOA). - correct answer - True
The NEW online Centene Workbench self-service portal enables
you to: - correct answer - All of the Above
What are some examples of steps that can be taken when
safeguarding and securing PHI and PII?
