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Test Bank for Human Resources 17th Edition by Snell, Morris, Bohlander, Copyright 2026.

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Test Bank for Human Resources 17th Edition by Snell, Morris, Bohlander, Copyright 2026. 1. In general, many companies are realizing a diminished demand for touch labor and an increasing demand for knowledge work. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: MGHR.SNEL.17.1-3 NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and analytic skills STATE STANDARDS: United States - OH - DISC: HRM KEYWORDS: Bloom's: Knowledge 2. Knowledge workers are employees whose responsibilities include only problem-solving. a. True b. False ANSWER: False POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: MGHR.SNEL.17.1-3 Test Bank for Human Resources 17th Edition by Snell, Morris, Bohlander, Copyright 2026 2 NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and analytic skills STATE STANDARDS: United States - OH - DISC: HRM KEYWORDS: Bloom's: Knowledge 3. A Human Resource Information System (HRIS) provides current and accurate data for control and decision-making by managers. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: MGHR.SNEL.17.1-3 NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and analytic skills STATE STANDARDS: United States - OH - DISC: HRM KEYWORDS: Bloom's: Knowledge 4. To proactively manage change, organizations should wait to see how external forces impact an organization's performance, and then develop a plan to address those changes. a. True b. False ANSWER: False 3 ANSWER: POINTS: DIFFICULTY: LEARNING OBJECTIVES: NATIONAL STANDARDS: STATE STANDARDS: KEYWORDS: a. b. True 1 Easy True False MGHR.SNEL.17.1-2 United States - BUSPROG - Analytic - Business knowledge and analytic skills United States - OH - DISC: HRM Bloom's: Knowledge POINTS: 1 DIFFICULTY: Moderate LEARNING OBJECTIVES: MGHR.SNEL.17.1-2 NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and analytic skills STATE STANDARDS: United States - OH - DISC: HRM KEYWORDS: Bloom's: Comprehension 5. The strategies companies are pursuing today increasingly involve one or more elements of globalization. 6. A firm's ability to compete through people depends on its ability to manage human capital. 7. Human capital is owned by an organization and is part of its core competencies. a. True b. False ANSWER: False POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: MGHR.SNEL.17.1-1 4 ANSWER: POINTS: DIFFICULTY: LEARNING OBJECTIVES: NATIONAL STANDARDS: STATE STANDARDS: KEYWORDS: True 1 Easy MGHR.SNEL.17.1-2 United States - BUSPROG - Analytic - Business knowledge and analytic skills United States - OH - DISC: HRM Bloom's: Knowledge True False NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and analytic skills STATE STANDARDS: United States - OH - DISC: HRM KEYWORDS: Bloom's: Knowledge 8. Reactive changes are strategic changes initiated by managers in response to external forces that have already affected a company's performance. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: MGHR.SNEL.17.1-2 NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and analytic skills STATE STANDARDS: United States - OH - DISC: HRM KEYWORDS: Bloom's: Knowledge 9. Companies are increasingly rotating non-HR managers into HR positions and vice versa to give them exposure to different areas of the organization. 5 10. Human capital is intangible, but can still be managed the way organizations manage jobs, products, and technologies. a. True b. False ANSWER: False POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: MGHR.SNEL.17.1-1 NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and analytic skills STATE STANDARDS: United States - OH - DISC: HRM KEYWORDS: Bloom's: Knowledge

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Test Bank for Human Resources 17th Edition by
Snell, Morris, Bohlander, Copyright 2026

1. In general, many companies are realizing a diminished demand for touch labor and an

increasing demand for knowledge work.

a. True

b. False

ANSWER: True

POINTS: 1

DIFFICULTY: Easy

LEARNING OBJECTIVES: MGHR.SNEL.17.1-3

NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and

analytic skills

STATE STANDARDS: United States - OH - DISC: HRM

KEYWORDS: Bloom's: Knowledge



2. Knowledge workers are employees whose responsibilities include only problem-solving.

a. True

b. False

ANSWER: False

POINTS: 1

DIFFICULTY: Easy

LEARNING OBJECTIVES: MGHR.SNEL.17.1-3


1

,NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and

analytic skills

STATE STANDARDS: United States - OH - DISC: HRM

KEYWORDS: Bloom's: Knowledge



3. A Human Resource Information System (HRIS) provides current and accurate data for

control and decision-making by managers.

a. True

b. False

ANSWER: True

POINTS: 1

DIFFICULTY: Easy

LEARNING OBJECTIVES: MGHR.SNEL.17.1-3

NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and

analytic skills

STATE STANDARDS: United States - OH - DISC: HRM

KEYWORDS: Bloom's: Knowledge



4. To proactively manage change, organizations should wait to see how external forces

impact an organization's performance, and then develop a plan to address those changes.

a. True

b. False

ANSWER: False


2

, POINTS: 1

DIFFICULTY: Moderate

LEARNING OBJECTIVES: MGHR.SNEL.17.1-2

NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and

analytic skills

STATE STANDARDS: United States - OH - DISC: HRM

KEYWORDS: Bloom's: Comprehension

5. The strategies companies are pursuing today increasingly involve one or more elements of

globalization. a.
ANSWER: b. True
POINTS: True False
DIFFICULTY: 1
LEARNING OBJECTIVES: Easy
NATIONAL STANDARDS: MGHR.SNEL.17.1-2
STATE STANDARDS: United States - BUSPROG - Analytic - Business knowledge and analytic skills
KEYWORDS: United States - OH - DISC: HRM
Bloom's: Knowledge


6. A firm's ability to compete through people depends on its ability to manage human capital.

7. Human capital is owned by an organization and is part of its core competencies.

a. True

b. False

ANSWER: False

POINTS: 1

DIFFICULTY: Easy

LEARNING OBJECTIVES: MGHR.SNEL.17.1-1




3

, NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and

analytic skills

STATE STANDARDS: United States - OH - DISC: HRM

KEYWORDS: Bloom's: Knowledge



8. Reactive changes are strategic changes initiated by managers in response to external

forces that have already affected a company's performance.

a. True

b. False

ANSWER: True

POINTS: 1

DIFFICULTY: Easy

LEARNING OBJECTIVES: MGHR.SNEL.17.1-2

NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and

analytic skills

STATE STANDARDS: United States - OH - DISC: HRM

KEYWORDS: Bloom's: Knowledge



9. Companies are increasingly rotating non-HR managers into HR positions and vice versa

to give them exposure to different areas of the organization.
ANSWER: True True
POINTS: 1 False
DIFFICULTY: Easy
LEARNING OBJECTIVES: MGHR.SNEL.17.1-2
NATIONAL STANDARDS: United States - BUSPROG - Analytic - Business knowledge and analytic skills
STATE STANDARDS: United States - OH - DISC: HRM
KEYWORDS: Bloom's: Knowledge
4

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