Devoted Agent Certification UPDATED
Exam Questions and CORRECT Answers
Mr. Malone wants to enroll in a Devoted Health Medicare Advantage plan during the Medicare
Annual Enrollment Period. He can do so by...
-He can enroll through all three of these methods.
-Call Devoted Health or approved telesales center and enroll over the phone.
-Meeting with a licensed and certified Devoted Sales Agent or Broker who completes his
enrollment electronically or by paper.
-Go online to Medicare.gov or Devoted.com and enroll online. - CORRECT ANSWER -
He can enroll through all three of these methods.
How many days in advance must agents register informal or educational events with Devoted
Health?
-14 days
-30 days
-7 days
-3 days - CORRECT ANSWER - 7 days
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to provide some
food for his guests. What can Mr. Finn provide?
, -Lunch at a restaurant but ordering off of a limited menu so as to keep the overall cost of the
meal below $10 per person.
-A buffet dinner as long as the cost is not above $15 per person.
-A sit down meal offered in a separate room, before or after the promotional portion of the event.
-Light refreshments or snacks. - CORRECT ANSWER - Light refreshments or snacks.
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He is reviewing
Devoted's MAPD options with his agent, Wayne. Which statement is most appropriate for
Wayne to make regarding Luis' options?
-Because Luis receives the full low-income subsidy (LIS) from SSA or the Federal government,
he would not be subject to paying the premium on the Devoted Health Select/Prime/Premium
plans, and may suit his needs best.
-The Devoted HMO Select/Prime plan has a monthly premium; it will cost Luis more than
choosing other options.
-The Devoted Health's Select/Prime/Premium plans are plans that expedites the shipping of
prescription medications to Luis' house for the price of a higher monthly premium.
-The Devoted HMO Select/Prime plan is only for full dual eligibles - people who have both
Medicare A&B and Medicaid, so Luis would only be eligible if he had full Medicaid benefits. -
CORRECT ANSWER - Because Luis receives the full low-income subsidy (LIS) from
SSA or the Federal government, he would not be subject to paying the premium on the Devoted
Health Select/Prime/Premium plans, and may suit his needs best.
In what situation is an agent representing Devoted Health required to review the entire summary
of benefits during a compliant sales presentation to a prospect...
Exam Questions and CORRECT Answers
Mr. Malone wants to enroll in a Devoted Health Medicare Advantage plan during the Medicare
Annual Enrollment Period. He can do so by...
-He can enroll through all three of these methods.
-Call Devoted Health or approved telesales center and enroll over the phone.
-Meeting with a licensed and certified Devoted Sales Agent or Broker who completes his
enrollment electronically or by paper.
-Go online to Medicare.gov or Devoted.com and enroll online. - CORRECT ANSWER -
He can enroll through all three of these methods.
How many days in advance must agents register informal or educational events with Devoted
Health?
-14 days
-30 days
-7 days
-3 days - CORRECT ANSWER - 7 days
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to provide some
food for his guests. What can Mr. Finn provide?
, -Lunch at a restaurant but ordering off of a limited menu so as to keep the overall cost of the
meal below $10 per person.
-A buffet dinner as long as the cost is not above $15 per person.
-A sit down meal offered in a separate room, before or after the promotional portion of the event.
-Light refreshments or snacks. - CORRECT ANSWER - Light refreshments or snacks.
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He is reviewing
Devoted's MAPD options with his agent, Wayne. Which statement is most appropriate for
Wayne to make regarding Luis' options?
-Because Luis receives the full low-income subsidy (LIS) from SSA or the Federal government,
he would not be subject to paying the premium on the Devoted Health Select/Prime/Premium
plans, and may suit his needs best.
-The Devoted HMO Select/Prime plan has a monthly premium; it will cost Luis more than
choosing other options.
-The Devoted Health's Select/Prime/Premium plans are plans that expedites the shipping of
prescription medications to Luis' house for the price of a higher monthly premium.
-The Devoted HMO Select/Prime plan is only for full dual eligibles - people who have both
Medicare A&B and Medicaid, so Luis would only be eligible if he had full Medicaid benefits. -
CORRECT ANSWER - Because Luis receives the full low-income subsidy (LIS) from
SSA or the Federal government, he would not be subject to paying the premium on the Devoted
Health Select/Prime/Premium plans, and may suit his needs best.
In what situation is an agent representing Devoted Health required to review the entire summary
of benefits during a compliant sales presentation to a prospect...
