Aircraft load agent - Answers ALA
Agent in charge - Answers AIC
Ground Operations Manual - Answers Manual that governs ramp policies and procedures
ATL SEA DTW LAX MSP JFK LGA SLC NRT AMS CDG LHR - Answers Delta hub cities
Flight number - Answers A number identifying a particular flight in one direction from origination to
destination
flight routing - Answers Segment between a minimum of 2 stations
The way we fly - Answers Personal conduct standards and appearance guidelines as stated in
Provide safe airport and flight
Protect and transport baggage or cargo to correct destination
Provide on time arrival and departure - Answers Customer expectations
Zero injuries and damages - Answers Delta goal
Sudden wind gusts
Sudden temperature drop
Thunder
Dark clouds - Answers Warning signs that severe weather may be approaching
Anti-Collision Lights - Answers Red beacon lights flashing on the center, top, and bottom of the fuselage
temperature and velocity - Answers Jet engine blast two factors
No drive zone - Answers Is the area from under the aircraft fuselage or wings, extending five feet
outward from the aircraft fuselage and wings
Marshaling agent - Answers All approved ramp hand signals will be clearly executed in view of the
captain by a designated
Have verbal communication with the captain - Answers If you dispatch from the copilots side, you must
—————- prior to pushback
Delta issued unaltered orange wands during daylight hours and lighted wands during hours of darkness -
Answers Both the marshaling agent and wing walkers are required to use
, Motorized
Non motorized
Stationary - Answers The majority of Delta ground support equipment are categorized in 3 groups
Pre operational inspection - Answers This must be performed prior to each shift
Two hands one bag - Answers Remember this safe lifting technique
Bag tug - Answers Used in conjunction with different conveyances to transport baggage,mail and cargo
Belt loader - Answers Used to assist the movement of bulk loaded baggage,mail, and cargo during the
loading and unloading process
container loader - Answers Used to assist the movement of containerized or palletized baggage,mail and
cargo during wide body loading and unloading process
Must have the parking brake set and the tow bar tongue stowed properly - Answers Any item designed
to be towed must ————— when parked
Five or local policy - Answers Maximum number of bag carts, empty or loaded that may be towed by a
vehicle is
40-50 bags - Answers Baggage carts holds approximately
500-1200 pounds of mail - Answers Mail carts holds approximately
Walk between carts or step over the tongue - Answers When working around carts or transporter never
Three or local policy - Answers LD8/11 &half pallet transporter maximum number can towed by a
vehicle empty or loaded
tow bar - Answers Used to connect the aircraft to the jet tug for aircraft movements
Yoke and jaw lock tow - Answers What are the two types of tow bars
Ground Power Unit (GPU) - Answers An auxiliary power source that supplies power to the aircraft
onboard systems while the aircraft is parked
Good communication and teamwork - Answers What are keys to success
Tag it and remove it from service - Answers If equipment is defective or broken
9500's - Answers B-717 ship numbers
900's and 9000's - Answers MD-88 ship numbers
9200's - Answers MD-90 ship numbers