Hospitality Final Exam Questions and Accurate Answers (100% Accurate) Guaranteed A.

Hospitality Final Exam Questions and Accurate Answers (100% Accurate) Guaranteed A. A single hotel is referred to as a A. Unit B. Berth C. Store D. Property D. Property Cruise companies save money in all the following ways except A. Register their boats in flag of convenience countries B. Use different boats for Caribbean vs. Mediterranean destinations C. Managers and staff perform multiple jobs D. Encourage captive audience to spend more onboard B. Use different boats for Caribbean vs. Mediterranean destinations The Graduate Success Profile includes A. Coming to class every session B. Relevant work experience C. Becoming an IT professional D. Knowing where to find the CVB in your city B. Relevant work experience Pre-Pandemic, what % of travelers were considered pleasure travelers? A. 80% B. 50% C. 67% D. 45% A. 80% Which one of the following is the best example of an internal practice? A. Advertising to your target audience B. Using third-party booking sites C. All staff wearing a pineapple pin D. Recruiting plan for new employees D. Recruiting plan for new employees The average middle market cruise passengers may pay how much per day for their cruise? A. $300-400/day B. $500-700/day C. $300-500/day D. $250-500/day D. $250-500/day The term "heads in beds" is A. The same as RevPAR B. Tourism measurement impact C. Hotel sales strategy D. The meaning of berths B. Tourism measurement impact The typical amount paid for a hotel room during a certain time period is referred to as the A. Rack rate B. ADR C. RevPAR D. Occupancy rate B. ADR One must understand the tourism product and how to sell it as a business. Which group of business areas can help achieve that goal? A. Operations and Marketing/Sales B. Marketing/Sales, Design and Public Speaking C. Operations and Design D. Revenue Management and Sales A. Operations and Marketing/Sales Benefits of tourism include which of the following as the best and most complete answer? A. Meeting new people from different countries, businesses make money from travel and create jobs and world peace B. There are numerous economic, social and governmental, community and personal benefits C. Governments get revenue and fix infrastructure, companies create tourists' attractions and lodging and hire people who then spend money back into the communities D. It is an exciting industry that is the largest in the world and a tourism professional's job is to make people happy on vacation C. Governments get revenue and fix infrastructure, companies create tourists' attractions and lodging and hire people who then spend money back into the communities ______ is owned by ______ Lines A. Seabourn Cruise Lines, Carnival Cruise B. Royal Caribbean, Princess Cruise C. Celebrity Cruises, Jennifer Lopez D. Labadee Island, Disney Cruise A. Seabourn Cruise Lines, Carnival Cruise The Graduate Success Profile includes Business acumen. Ways to learn business acumen include all except A. Being adaptable B. The knowledge, skills, and confidence to make quick and effective decisions C. Leading all projects D. Critical thinking skills C. Leading all projects What year was the trip of the first business traveler? 1275 The first historically noted reason for travel was business or pleasure? Pleasure The first tourism event represented which sector of the industry? Events The first hotel was opened before or after the the first tourism event? After What is the name of the first cruise lines? Cunard Lines What event or invention precipitated it being easier and more financially feasible for more people to travel? Railroads Who started the first travel agency? Thomas Cook Which hotel opened first - The Royal Clarence or the Tremont? The Royal Clarence Who is Ellsworth Statler? The owner of the first chain operation in hotel keeping What year did Holiday Inn open its doors? 1952 What are two events/inventions that had the biggest impact on tourism? Any events you can think of - Visa Waiver, Transcontinental Flight/Air Travel, Covid, 9/11 Two meanings of the term berth A bed, a ships "parking spot" Night Audit Waits until late at night and then balances the guests' accounts receivable How is tourism different than most industries? Selling service/experiences, it is intangible How to calculate RevPAR, Room Revenue, and Occupancy Rate Rooms Sold x ADR = Room Revenue ($) Rooms Sold/Total # of Rooms = Occupancy Rate (%) ADR x Occupancy Rate = RevPAR ($) What % is this final worth of your grade? 15% Proof is ______ the amount of the ABV A. the same as B. Two times C. Half D. Three times B. Two times An example of a regional park includes A. Gatorland B. Disneyland C. Universal D. Hershey's A. Gatorland Which one of the following is considered a theme restaurant? A. Hall's B. Rambo's Fat Cat Biscuits C. TGI Friday's D. Home Town BBQ C. TGI Friday's A management strategy for managed services is to have a contract with a client that is A. One year B. Two years C. Five years D. Seven years C. Five years Examples of an alternative outlets for commercial food & beverage include all the following except A. Wegman's Grocery Store B. Russell House C. Bucc-ee's gas stations D. Home meal replacement outlets B. Russell House An onsite foodservice manager has three 'bosses' including A. The doctors, the hospital's labor relations agent and the client B. The CEO of their company, Sodexo business service manager and their immediate supervisor C. The airport manager, the travelers, and the Compass Group supervisor D. The university ombudsman, the client's representative, and the students C. The airport manager, the travelers, and the Compass Group supervisor Restaurants can be classified as A. Commericial but not chain at the same time B. Both independent and casual at the same time C. Both fast-food and fine dining at the same time D. Chain but not casual at the same time B. Both independent and casual at the same time Contract foodservice includes all of these lines of business Universities, airports, conference centers, travel plazas, airlines, national parks, stadiums and other leisure venues, military, K-12 schools, health care including senior living Traditionally wine pairings with food includes A. Red wines with duck or lamb and white wines with pork B. Light wines to balance heavier food options C. Fortified dessert wines that best complement desserts like key lime pie D. Champagne at the end of the meal to go best with the celebratory cake A. Red wines with duck or lamb and white wines with pork Restaurant managers must train on FIFO. This is an important ______ function A. Cost control B. Facilities C. Planning D. Communication A. Cost control Beer brewing includes A. Sugarcane B. Distillation C. Bitter lagers D. Yeast D. Yeast A system that establishes a pre-determined amount to have on hand and when it falls below that number, more of the items are ordered. This is known as A. Purchase order B. Parstock C. Inventory Control D. FIFO B. Parstock This is the main source of revenue for managed services. It is a contract that puts service and loyalty at the fore front. Expenses are paid by the client and the customer. This is considered which type of contract A. Subsidy B. P&L C. Fee D. Client A. Subsidy When are spirits traditionally served? A. Anytime B. Mainly in bars C. During the entree D. Before the meal D. Before the meal A four-day outdoor carnival setting serving thousands of people is considered a A. Homecoming B. Festival C. Fair D. Boo nights at the local zoo attraction C. Fair Understanding profit margin, expert onsite and front of the house service standards is the service management strategy for A. Restaurant chains B. Managed services C. Wineries, Breweries, and Beverage distributions D. Disney, Universal, and SeaWorld vs. Regional parks A. Restaurant chains Sports bars are now targeted to A. Male customers B. Families C. Couples D. Athletes B. Families The goal of NAARSO is to certify A. All managed services businesses B. Specifically airport food service providers C. Food safety D. Amusement rides D. Amusement rides The current three most popular beverages include A. No alcoholic beverages B. Craft Beer C. Agua Fresca D. Wine A. No alcoholic beverages Offering a variety of menu options, including higher valued items is A. What an expeditor does B. Not allowed in bars due to dram shop laws C. Good practice with a profit and loss account D. Called suggestive selling D. Called suggestive selling Aromatic wines are sweeter than fortified wines because of the distillation process A. True B. False B. False Three main private companies have most of the market and some self-operated individual companies is the management strategy for A. Restaurant chains B. Managed services C. Wineries, Breweries, and Beverage distributors D. Disney, Universal, and SeaWorld vs. regional parks B. Managed services Match the areas of growth and expansion with the appropriate sector A. Restaurants Local Sourcing B. Managed Services. Declining enrollment C. Beverage Management Health focus D. Theme Parks/Attractions. Craft/Micro E. All Hospitality Sectors. Twin Outlets Virtual Reality Labor relations challenges Food to go fast! (A) Local Sourcing (B) Declining enrollment (E) Health focus (C) Craft/micro (A) Twin outlets (D) Virtual reality (E) Labor relations challenges (B) Food to go fast! Know the main ingredient and ABV (%) of each beverage A. Wine B. Beer C. Whiskey D. Rum E. Gin F. Vodka G. Brandy A. grapes, 12-15% B. barley, 4-6% C. grain, all spirits are 40-60% D. sugarcane E. wheat and barley F. potatoes G. wine and fruit How are restaurant forecasting and the average guest check related to each other? The average guest check helps predict restaurant forecasting. Whatever the average people spend on a meal is will help the restaurant forecast how much they will make in a given amount of time. As a managed services client, what are the advantages/disadvantages of having an onside services company vs. being self-operated? Advantages of onsite service company: professional, work for you, know how to operate Disadvantages: client could perceive you as being not personal/uncaring Advantages of self-operated: closeness to customers, personalization Disadvantages: not as organized/equipped to handle customers How to calculate food cost Total ($)/Selling price ($) = Actual Food Cost (%)