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C715 Organizational Behavior Chapter 9, 10, 16, 12
Questions and Correct Answers/ Latest Update /
Already Graded
Group
Ans: 2 or more individuals, interacting and interdependent, who have come
together to achieve particular objectives(collection of ppl coming together - not
necessarily with any acumen)
formal group
Ans: a designated work group defined by an org. structure
informal group
Ans: like the ladies group -
it is neither formally structured nor organizationally determined; such a group
appears in response to the need for social contact
Social Identity Theory
Ans: perspective that considers when & why individuals consider themselves
member of groups
(some level of self esteem when group does well or poorly, it gets tied into the
performance of the group)
Five stage model of group
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Ans: 1st) forming- characterized by much uncertainty about purpose, structure
leadership
2nd)storming-intragroup conflict, resists constraints individuality
3rd)norming-cohesiveness, when group structure solidifies
4th)performing - fully functional & accepted
5th)adjourning - final stage for temporary groups, concern with wrapping up
activities rather than task performance
6 properties of groups - roles
Ans: significant source of stress for most people -
set of expected behavior patterns attributed to someone occupying a given
position in a social unit
Role perception-how we view
Role Expectation-how other view
Role Conflict- role you play in one aspect of your life can come into conflict with
the role you play in another aspect of your life(ie..role at work and role at home)
Stanford Prison Experiment
Ans: Guards, inmates
people started becoming their roles
Asch Study
Ans: rather be wrong but part of the group then right & alone - 75% will chose
to wrong but part of the group
Norming
Ans: where the group decides what normal behavior is
Conformity
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Ans: Adjusting one's behavior or thinking to coincide with a group standard.
Deviant
Ans: as part of group - antisocial behavior or workplace incivility
Cheating & stealing more in a group than by yourself because voluntary behavior
that violates significant org. norms in so doing threatens well being of org or its
members
status characteristics theory
Ans: 1)power person wields over others
2)persons ability to contribute to groups goal
3)individual personal characteristic (positively valued by group)
Equity Theory - Status inequity
Ans: perceived inequity creates disequilibrium & can create resentment among
those at lower end of status continuum - results - poorer ind performance, lower
health, higher intent to leave the group
Size
Ans: yes it does affect groups overall behavior.
Small groups faster completing tasks, Individual performance better in smaller
groups
Social Loafing
Ans: sometimes people in a group don't work very hard
because they think they can ride for free on the backs of harder working membrs
- to minimize - use peer evaluation
Cohesiveness
© 2025/ 2026 | ® All rights reserved
C715 Organizational Behavior Chapter 9, 10, 16, 12
Questions and Correct Answers/ Latest Update /
Already Graded
Group
Ans: 2 or more individuals, interacting and interdependent, who have come
together to achieve particular objectives(collection of ppl coming together - not
necessarily with any acumen)
formal group
Ans: a designated work group defined by an org. structure
informal group
Ans: like the ladies group -
it is neither formally structured nor organizationally determined; such a group
appears in response to the need for social contact
Social Identity Theory
Ans: perspective that considers when & why individuals consider themselves
member of groups
(some level of self esteem when group does well or poorly, it gets tied into the
performance of the group)
Five stage model of group
© 2025/ 2026 | ® All rights reserved
, 2 | Page
Ans: 1st) forming- characterized by much uncertainty about purpose, structure
leadership
2nd)storming-intragroup conflict, resists constraints individuality
3rd)norming-cohesiveness, when group structure solidifies
4th)performing - fully functional & accepted
5th)adjourning - final stage for temporary groups, concern with wrapping up
activities rather than task performance
6 properties of groups - roles
Ans: significant source of stress for most people -
set of expected behavior patterns attributed to someone occupying a given
position in a social unit
Role perception-how we view
Role Expectation-how other view
Role Conflict- role you play in one aspect of your life can come into conflict with
the role you play in another aspect of your life(ie..role at work and role at home)
Stanford Prison Experiment
Ans: Guards, inmates
people started becoming their roles
Asch Study
Ans: rather be wrong but part of the group then right & alone - 75% will chose
to wrong but part of the group
Norming
Ans: where the group decides what normal behavior is
Conformity
© 2025/ 2026 | ® All rights reserved
, 3 | Page
Ans: Adjusting one's behavior or thinking to coincide with a group standard.
Deviant
Ans: as part of group - antisocial behavior or workplace incivility
Cheating & stealing more in a group than by yourself because voluntary behavior
that violates significant org. norms in so doing threatens well being of org or its
members
status characteristics theory
Ans: 1)power person wields over others
2)persons ability to contribute to groups goal
3)individual personal characteristic (positively valued by group)
Equity Theory - Status inequity
Ans: perceived inequity creates disequilibrium & can create resentment among
those at lower end of status continuum - results - poorer ind performance, lower
health, higher intent to leave the group
Size
Ans: yes it does affect groups overall behavior.
Small groups faster completing tasks, Individual performance better in smaller
groups
Social Loafing
Ans: sometimes people in a group don't work very hard
because they think they can ride for free on the backs of harder working membrs
- to minimize - use peer evaluation
Cohesiveness
© 2025/ 2026 | ® All rights reserved
