1 | Page
D072 Flashcards Questions and Correct Answers/ Latest
Update / Already Graded
Define "ethics".
Ans: principles that guide a person's behavior (the actions they choose)
Define "legal".
Ans: an act that is permissible or conforms with the law of the land
Define "values".
Ans: stable, enduring goals that one has for life. They are the things that are
counted as most important to the individual eg. Trust, courage
Define "morals".
Ans: sets of rules that individuals develop based on cultural norms and beliefs
(what is right and wrong as determined by society and/or religion)
Define "organizational ethics".
Ans: rules, principles and standards that guide company behaviors (business
activities).
How does a company's ethical behavior impact organizational outcomes?
Ans: These companies may suffer from dwindling customer bases, employee
turnover and investor mistrust
What is a "code of ethics"?
Ans: statement of key values to all and obligation to stakeholders
© 2025/ 2026 | ® All rights reserved
, 2 | Page
What is included in a company's code of ethics?
Ans: how company plans to implement values and vision; guidance for staff on
ethical standards and how to achieve them
Define the term "greenwashing".
Ans: when an organization claims to be careful about the environment but does
not hold themselves to those standards (marketing spin to the public about being
environmentally friendly)
Define the term "internal transparency".
Ans: ability of the organization's system to be open, communication and
accountability
What steps can organizations take encourage transparent practices?
Ans: training, establish a code of ethics, establish a culture that values ethics and
condemns unethical behavior (track, progressive discipline); hotline
Why was Sarbanes-Oxley Act (SOX) passed?
Ans: passed into law after several highlgy publicized corporate fraud cases;
mandates transparency and made it unethical to deceive stakeholders
Who is considered a "whistleblower"?
Ans: someone who tells the public or authorities about alleged misconduct in a
government department or a company
What is the role of the marketing department?
Ans: The role of the marketing department is to study the market and to
evaluate the chances of ideas becoming successful.
© 2025/ 2026 | ® All rights reserved
, 3 | Page
What functions does the marketing department provide?
Ans: The functions the market department provides are Target-market
identification, Branding and Advertising.
What is the role of the human resources (HR) department?
Ans: The role of the Human Resources department deals with all employee
related issues.
What functions does the HR department provide?
Ans: The functions the HR department provides are Training and Development,
Labor laws, and Conflict management and resolution .
What functions does the research and development department provide?
Ans: The functions the Research and Development are product improvision,
environment stewardship concerns, and product integrity.
What are the duties of the accounting and finance department?
Ans: The functions the Accounting and Finance department are payroll and
taxes, financial concerns , financial control and account recievable and revenue
tracking.
What is the role of the Information technology (IT) department?
Ans: The role of the IT department is to deal with all issues relating to
technology in an organization .
What functions does the IT department provide?
Ans: The functions the IT department is oversight of installation of computers ,
Infrastructure, access to data and privacy consideration.
© 2025/ 2026 | ® All rights reserved
D072 Flashcards Questions and Correct Answers/ Latest
Update / Already Graded
Define "ethics".
Ans: principles that guide a person's behavior (the actions they choose)
Define "legal".
Ans: an act that is permissible or conforms with the law of the land
Define "values".
Ans: stable, enduring goals that one has for life. They are the things that are
counted as most important to the individual eg. Trust, courage
Define "morals".
Ans: sets of rules that individuals develop based on cultural norms and beliefs
(what is right and wrong as determined by society and/or religion)
Define "organizational ethics".
Ans: rules, principles and standards that guide company behaviors (business
activities).
How does a company's ethical behavior impact organizational outcomes?
Ans: These companies may suffer from dwindling customer bases, employee
turnover and investor mistrust
What is a "code of ethics"?
Ans: statement of key values to all and obligation to stakeholders
© 2025/ 2026 | ® All rights reserved
, 2 | Page
What is included in a company's code of ethics?
Ans: how company plans to implement values and vision; guidance for staff on
ethical standards and how to achieve them
Define the term "greenwashing".
Ans: when an organization claims to be careful about the environment but does
not hold themselves to those standards (marketing spin to the public about being
environmentally friendly)
Define the term "internal transparency".
Ans: ability of the organization's system to be open, communication and
accountability
What steps can organizations take encourage transparent practices?
Ans: training, establish a code of ethics, establish a culture that values ethics and
condemns unethical behavior (track, progressive discipline); hotline
Why was Sarbanes-Oxley Act (SOX) passed?
Ans: passed into law after several highlgy publicized corporate fraud cases;
mandates transparency and made it unethical to deceive stakeholders
Who is considered a "whistleblower"?
Ans: someone who tells the public or authorities about alleged misconduct in a
government department or a company
What is the role of the marketing department?
Ans: The role of the marketing department is to study the market and to
evaluate the chances of ideas becoming successful.
© 2025/ 2026 | ® All rights reserved
, 3 | Page
What functions does the marketing department provide?
Ans: The functions the market department provides are Target-market
identification, Branding and Advertising.
What is the role of the human resources (HR) department?
Ans: The role of the Human Resources department deals with all employee
related issues.
What functions does the HR department provide?
Ans: The functions the HR department provides are Training and Development,
Labor laws, and Conflict management and resolution .
What functions does the research and development department provide?
Ans: The functions the Research and Development are product improvision,
environment stewardship concerns, and product integrity.
What are the duties of the accounting and finance department?
Ans: The functions the Accounting and Finance department are payroll and
taxes, financial concerns , financial control and account recievable and revenue
tracking.
What is the role of the Information technology (IT) department?
Ans: The role of the IT department is to deal with all issues relating to
technology in an organization .
What functions does the IT department provide?
Ans: The functions the IT department is oversight of installation of computers ,
Infrastructure, access to data and privacy consideration.
© 2025/ 2026 | ® All rights reserved
