Servicenow CSA Exam Real Questions
And Answers | Verified
Form splits help you organize fields on a form into columns for an enhanced visual
appeal. What role is required to enable multiple form splits on the platform? - Answers -
✔✔ Admin
What are the different types of Client Scripts that are supported in ServiceNow?
Select 4 Answers from the below options. - Answers -✔✔ on Load On Change On
Submit On Cell Edit
What allows agents to initiate a group discussion from a Workspace task-based or
interaction-based record? - Answers -✔✔ Sidebar
Each ServiceNow solution provides its own guided setup. When implementing IT
Service Management (ITSM), where would you navigate to update Now Platform user
interface branding, including the company logo and colours?
Select 2 Answers from the below options. - Answers -✔✔ Guided Setup > ITSM Guided
Setup System Properties > Basic Configuration UI16
Which of the following is a true statement about user impersonation?
Select 2 Answers from the below options. - Answers -✔✔ Administrators will have
limited access to certain features when impersonating some scoped app admins.
Non-admin users with the impersonator role will have limited access if they impersonate
admin users.
Which of the following is an example of a base table that is extended but is not
extending another table? - Answers -✔✔ Task [task]
You can use the Data management plugins to define table relationships or minimise
performance issues.
What are these plugins?
Select 3 Answers from the below options. - Answers -✔✔ Data Archiving
Database RotatioMany to Many task relations
What options are available to define the fulfilment process for a service catalogue item?
Select 3 Answers from the below options. - Answers -✔✔ Flow
Workflow
Execution Plan
What Visual Task Board type automatically updates the tasks when the respective
cards are edited or change lanes? - Answers -✔✔ Guided
, Where does the System Administrator navigate to edit a catalogue item - Answers -✔✔
Maintain Items
Select the report visualisation types you can generate from a list of records.
Select 2 Answers from the below options. - Answers -✔✔ Bar chart
Pie chart
What is created by default when you create a new table?
Select 2 Answers from the below options - Answers -✔✔ Module with the plural of the
table Label
Application Menu with the same name as the table Label
Which CMDB feature tracks the activities and history of data sources as they insert and
update Cl attributes?
Select 2 Answers from the below options - Answers -✔✔ Multisource CMDB
CMDB 360
ServiceNow can import data from which of the following external data source types
when a valid transform map is available?
Select 3 Answers from the below options. - Answers -✔✔ LDAP
OIDC
REST
Which of the following is a true statement regarding Flow Designer actions?
Select 3 Answers from the below options. - Answers -✔✔ Can be contained in a spoke
Represent reusable operations for use across multiple flows
Provide the ability to build your own custom actions
The CMDB is the authoritative source of what information?
Select 3 Answers from the below options. - Answers -✔✔ Contact
Owner
Support group
Who can add or remove widgets in a dashboard?
Select 3 Answers from the below options. - Answers -✔✔ Users with dashboard_admin
role
Users with edit access to the dashboard
Dashboard owner
What do you configure to instruct fields how to behave on a form when a UI policy is
triggered? - Answers -✔✔ UI Policy Action
And Answers | Verified
Form splits help you organize fields on a form into columns for an enhanced visual
appeal. What role is required to enable multiple form splits on the platform? - Answers -
✔✔ Admin
What are the different types of Client Scripts that are supported in ServiceNow?
Select 4 Answers from the below options. - Answers -✔✔ on Load On Change On
Submit On Cell Edit
What allows agents to initiate a group discussion from a Workspace task-based or
interaction-based record? - Answers -✔✔ Sidebar
Each ServiceNow solution provides its own guided setup. When implementing IT
Service Management (ITSM), where would you navigate to update Now Platform user
interface branding, including the company logo and colours?
Select 2 Answers from the below options. - Answers -✔✔ Guided Setup > ITSM Guided
Setup System Properties > Basic Configuration UI16
Which of the following is a true statement about user impersonation?
Select 2 Answers from the below options. - Answers -✔✔ Administrators will have
limited access to certain features when impersonating some scoped app admins.
Non-admin users with the impersonator role will have limited access if they impersonate
admin users.
Which of the following is an example of a base table that is extended but is not
extending another table? - Answers -✔✔ Task [task]
You can use the Data management plugins to define table relationships or minimise
performance issues.
What are these plugins?
Select 3 Answers from the below options. - Answers -✔✔ Data Archiving
Database RotatioMany to Many task relations
What options are available to define the fulfilment process for a service catalogue item?
Select 3 Answers from the below options. - Answers -✔✔ Flow
Workflow
Execution Plan
What Visual Task Board type automatically updates the tasks when the respective
cards are edited or change lanes? - Answers -✔✔ Guided
, Where does the System Administrator navigate to edit a catalogue item - Answers -✔✔
Maintain Items
Select the report visualisation types you can generate from a list of records.
Select 2 Answers from the below options. - Answers -✔✔ Bar chart
Pie chart
What is created by default when you create a new table?
Select 2 Answers from the below options - Answers -✔✔ Module with the plural of the
table Label
Application Menu with the same name as the table Label
Which CMDB feature tracks the activities and history of data sources as they insert and
update Cl attributes?
Select 2 Answers from the below options - Answers -✔✔ Multisource CMDB
CMDB 360
ServiceNow can import data from which of the following external data source types
when a valid transform map is available?
Select 3 Answers from the below options. - Answers -✔✔ LDAP
OIDC
REST
Which of the following is a true statement regarding Flow Designer actions?
Select 3 Answers from the below options. - Answers -✔✔ Can be contained in a spoke
Represent reusable operations for use across multiple flows
Provide the ability to build your own custom actions
The CMDB is the authoritative source of what information?
Select 3 Answers from the below options. - Answers -✔✔ Contact
Owner
Support group
Who can add or remove widgets in a dashboard?
Select 3 Answers from the below options. - Answers -✔✔ Users with dashboard_admin
role
Users with edit access to the dashboard
Dashboard owner
What do you configure to instruct fields how to behave on a form when a UI policy is
triggered? - Answers -✔✔ UI Policy Action
