CIS 2200 Final Exam Review Rated A+
Agile software development - ANSWER-Aims for customer satisfaction through early
and continuous delivery of useful software components developed by an iterative
process using the bare minimum requirements
Agile software development - ANSWER-Aims for customer satisfaction through early
and continuous delivery of useful software components developed by an iterative
process using the bare minimum requirements
Agile software development - ANSWER-Aims for customer satisfaction through early
and continuous delivery of useful software components developed by an iterative
process using the bare minimum requirements
Analytical CRM - ANSWER-supports back-office operations and strategic analysis and
includes all systems that do not deal directly with customers.
bullwhip effect - ANSWER-occurs when distorted product demand information passes
from one entity to the next throughout the supply chain
business process - ANSWER-is a standardized set of activities that accomplishes a
specific task, such as processing a customer's order.
business strategy - ANSWER-a leadership plan that achieves a specific set of goals or
objectives
Buyer power - ANSWER-the ability of buyers to affect the price they must pay for an
item
Common Good approach - ANSWER-highlights the interlocking relationships that
underlie all societies
competitive advantage - ANSWER-a feature of a product or service on which customers
place a greater value than they do on similar offerings from competitors
Competitive intelligence - ANSWER-the process of gathering information about the
competitive environment including competitor's plans activities and products to improve
a company's ability to succeed
Customer Relations management - ANSWER-is a means of managing all aspects of a
customer's relationship with an organization to increase customer loyalty and retention
and an organization's profitability.
Demand planning software - ANSWER-generates demand forecast using statistical
tools and forecasting techniques
, Electronic surveillance - ANSWER-the tracking of people's activities online or offline,
with the aid of computers
Employee Relationship Management (ERM) - ANSWER-provides employees with a
subset of CRM applications available through a web browser.
Enterprise resource planning - ANSWER-integrates all departments and functions
throughout an organization into a single IT system so that employees can make
decisions by viewing enterprise wide information on all business operations.
entry barrier - ANSWER-a feature of a product or service that customers have come to
expect and entering competitors must offer for survival
Ethics - ANSWER-refers to principles of right and wrong that individuals use to make
choices that guide their behaviors.
Ethics - ANSWER-refers to principles of right and wrong that individuals use to make
choices that guide their behaviors.
Extreme programming methodology - ANSWER-
Extreme programming methodology - ANSWER-like other agile methods, breaks a
project into four phases, and developers cannot continue to the next phase until the
previous phase is complete
Extreme programming methodology - ANSWER-like other agile methods, breaks a
project into four phases, and developers cannot continue to the next phase until the
previous phase is complete
Fairness Approach - ANSWER-ethical actions that all humans equally or if unequally
then fairly based on some defensible standard.
Information Privacy - ANSWER-the right to determine when and to what extent
information about you can be gathered and/or communicated to others
Loyalty programs - ANSWER-rewards customers based on their spending
Operational CRM - ANSWER-supports traditional transactional processing for day to
day front-office operations or systems that deal directly with customers.
Partner relationship management (PRM) - ANSWER-focuses on keeping vendors
satisfied by managing alliance partner and reseller relationships provide customers with
the optimal sales channel
Agile software development - ANSWER-Aims for customer satisfaction through early
and continuous delivery of useful software components developed by an iterative
process using the bare minimum requirements
Agile software development - ANSWER-Aims for customer satisfaction through early
and continuous delivery of useful software components developed by an iterative
process using the bare minimum requirements
Agile software development - ANSWER-Aims for customer satisfaction through early
and continuous delivery of useful software components developed by an iterative
process using the bare minimum requirements
Analytical CRM - ANSWER-supports back-office operations and strategic analysis and
includes all systems that do not deal directly with customers.
bullwhip effect - ANSWER-occurs when distorted product demand information passes
from one entity to the next throughout the supply chain
business process - ANSWER-is a standardized set of activities that accomplishes a
specific task, such as processing a customer's order.
business strategy - ANSWER-a leadership plan that achieves a specific set of goals or
objectives
Buyer power - ANSWER-the ability of buyers to affect the price they must pay for an
item
Common Good approach - ANSWER-highlights the interlocking relationships that
underlie all societies
competitive advantage - ANSWER-a feature of a product or service on which customers
place a greater value than they do on similar offerings from competitors
Competitive intelligence - ANSWER-the process of gathering information about the
competitive environment including competitor's plans activities and products to improve
a company's ability to succeed
Customer Relations management - ANSWER-is a means of managing all aspects of a
customer's relationship with an organization to increase customer loyalty and retention
and an organization's profitability.
Demand planning software - ANSWER-generates demand forecast using statistical
tools and forecasting techniques
, Electronic surveillance - ANSWER-the tracking of people's activities online or offline,
with the aid of computers
Employee Relationship Management (ERM) - ANSWER-provides employees with a
subset of CRM applications available through a web browser.
Enterprise resource planning - ANSWER-integrates all departments and functions
throughout an organization into a single IT system so that employees can make
decisions by viewing enterprise wide information on all business operations.
entry barrier - ANSWER-a feature of a product or service that customers have come to
expect and entering competitors must offer for survival
Ethics - ANSWER-refers to principles of right and wrong that individuals use to make
choices that guide their behaviors.
Ethics - ANSWER-refers to principles of right and wrong that individuals use to make
choices that guide their behaviors.
Extreme programming methodology - ANSWER-
Extreme programming methodology - ANSWER-like other agile methods, breaks a
project into four phases, and developers cannot continue to the next phase until the
previous phase is complete
Extreme programming methodology - ANSWER-like other agile methods, breaks a
project into four phases, and developers cannot continue to the next phase until the
previous phase is complete
Fairness Approach - ANSWER-ethical actions that all humans equally or if unequally
then fairly based on some defensible standard.
Information Privacy - ANSWER-the right to determine when and to what extent
information about you can be gathered and/or communicated to others
Loyalty programs - ANSWER-rewards customers based on their spending
Operational CRM - ANSWER-supports traditional transactional processing for day to
day front-office operations or systems that deal directly with customers.
Partner relationship management (PRM) - ANSWER-focuses on keeping vendors
satisfied by managing alliance partner and reseller relationships provide customers with
the optimal sales channel
