GUARANTEE A+
✔✔which of these factors are supporting infrastructures in Micheal porters value chain,
a method of understanding the behavior of cost? 1.) human resource management 3.)
technology development 4.) procurement - ✔✔1,3 and 4
✔✔you have identified that many potential customers can not afford the purchase price
of your new product, you should: - ✔✔look at creating alternative options such as; lease
or rental agreements
✔✔What does the standard negotiation process of incremental concessions tend to
cause - ✔✔exaggerated opening offers
✔✔What is a key aspect of constructing trades in negotiation - ✔✔trading on an item
that has a low value to one party but a high value to another party
✔✔What is the last gap in a negotiation - ✔✔the last step necessary to reach an
agreement
✔✔Which of the following statements about the last gap is/are true? 1.) it may represent
unfinished emotional business - ✔✔Only 1 is true
✔✔Which of the following are methods for closing the gap in negotiations? 1.) split the
difference 2.) coin flip 4.) third party umpire - ✔✔1, 2 and 4
✔✔How do best practice negotiators approach different negotiation styles? - ✔✔asses
which style is appropriate and use all confidently
✔✔How should the negotiating environment be established? - ✔✔In a manner
conducive to an agreement
✔✔What general human motivation is likely to lead to a fair outcome in negotiations? -
✔✔the desire to achieve balance
✔✔What should a negotiator understand in relation to negotiation goals of both parties -
✔✔the priorities among those goals
✔✔which of the following statements about initial negotiation positions are true? 2.) your
choice of opening will have advantages and disadvantages - ✔✔only 2 is true
✔✔Understanding the interests of the other side and trying to help meet these is
indicative of which negotiation style? - ✔✔Principled
, ✔✔What approach to negotiation involves the negotiator seeking to understand the
interests of both parties - ✔✔Principled
✔✔What is a disadvantage of positional negotiating - ✔✔inflexibility
✔✔what is critical to understand in relation to issues that may be nonnegotiable? -
✔✔the context of all parties involved
✔✔what type of negotiation strategy is characterized by the driver to get a "good deal
for me or my company" - ✔✔positional
✔✔How can a commercial contracts professional best manage the emergence and
crisis stage of negotiation? - ✔✔test, understanding, and summarize views
✔✔What is substantive framing in negotiation? - ✔✔defining whether there is a focus on
a specific item or issue
✔✔What type of framing is focused on how the deliberations will proceed? - ✔✔process
✔✔Which of the following are the stages a negotiation passes through? 1.) orientation
and positioning 3.) emergence and compromise 4.) agreement or final breakdown -
✔✔1, 3 and 4
✔✔Which of the following elements are part of the final stage of negotiation, stage 4-
agreement or final breakdown? 1.) wrapping up 2.) agreement structuring 4.) deadlock -
✔✔1, 2 and 4
✔✔Risk and understanding the markets we operate in can be supported by an
evaluation using which tool? - ✔✔PESTLE
✔✔Streamlining our contracts into a suite of standard template contracts is going to
achieve what outcome? - ✔✔reduced relationship complexity and therefore less risk
exposure
✔✔Streamlining, standardizing, and optimizing our contracts is not likely to result in
which of the following outcomes? - ✔✔an increase in the size of the legal team
✔✔The use of a knowledge management tool is a means to achieve which of the
following? 1.) support risk analysis as a part of negotiations planning 2.) better long term
relationships - ✔✔both 1 and 2