CIS 2200 FINAL EXAM REVIEW|| LATEST
UPDATE 2025|| VERIFIED A+
Supply chain visibility - ANSWER is the ability to view all areas up and down the supply
chain. Changing the supply chains requires a comprehensive strategy buoyed by
information technology.
bullwhip effect - ANSWER occurs when distorted product demand information passes
from one entity to the next throughout the supply chain
Demand planning software - ANSWER generates demand forecast using statistical
tools and forecasting techniques
Supply chain planning software - ANSWER uses advanced mathematical algorithms to
improve the flow and efficiency of the supply chain while reducing inventory
Supply chain execution software - ANSWER automates the different steps and stages
of the supply chain.
Radio Frequency identification (RFID) - ANSWER technologies use active or passive
tags in the form of chips or smart labels that can store unique identifiers and relay this
information to electronic readers
Customer Relations management - ANSWER is a means of managing all aspects of a
customer's relationship with an organization to increase customer loyalty and retention
and an organization's profitability.
The two primary components of CRM are - ANSWER operation CRM and analytical
CRM.
Operational CRM - ANSWER supports traditional transactional processing for day to
day front-office operations or systems that deal directly with customers.
Analytical CRM - ANSWER supports back-office operations and strategic analysis and
includes all systems that do not deal directly with customers.
Supplier relationship management - ANSWER focuses on keeping suppliers satisfied by
evaluating and categorizing suppliers for different projects, which optimizes supplier
selection.
Partner relationship management (PRM) - ANSWER focuses on keeping vendors
satisfied by managing alliance partner and reseller relationships provide customers with
the optimal sales channel
, Employee Relationship Management (ERM) - ANSWER provides employees with a
subset of CRM applications available through a web browser.
business strategy - ANSWER a leadership plan that achieves a specific set of goals or
objectives
business process - ANSWER is a standardized set of activities that accomplishes a
specific task, such as processing a customer's order.
Value chain analysis - ANSWER created by Michael Porter, it views a firm as a series of
business processes that each add value to the product or service
Primary Value activities - ANSWER acquires raw materials and manufacture, deliver,
market, sell and provide after sales service.
Support value activities - ANSWER supports primary value activities and includes firm
infrastructure, human resource management, technology, development, and
procurement
Supply Chain Management (SCM) - ANSWER The management of information flows
between and among activities in a supply chain to maximize total supply chain
effectiveness and profitability
Enterprise resource planning - ANSWER integrates all departments and functions
throughout an organization into a single IT system so that employees can make
decisions by viewing enterprise wide information on all business operations.
Systems development life cycle (SDLC) - ANSWER is the overall process for
developing information systems from planning and analysis through implementation and
maintenance
The seven distinct phases of SDLC are - ANSWER planning analysis, design,
development, testing, implementation and maintenance.
The planning phase - ANSWER establishes a high level plan of the intended project and
determines the project goals'.
The analysis phase - ANSWER is when the firm analyzes its end -user business
requirements and refines project goals into defined functions and operations of the
intended system.
The design phase - ANSWER the design phase establishes descriptions of the desired
features and operations of the system, including screen layouts, business rules, process
diagrams, pseudo code and other documentation
UPDATE 2025|| VERIFIED A+
Supply chain visibility - ANSWER is the ability to view all areas up and down the supply
chain. Changing the supply chains requires a comprehensive strategy buoyed by
information technology.
bullwhip effect - ANSWER occurs when distorted product demand information passes
from one entity to the next throughout the supply chain
Demand planning software - ANSWER generates demand forecast using statistical
tools and forecasting techniques
Supply chain planning software - ANSWER uses advanced mathematical algorithms to
improve the flow and efficiency of the supply chain while reducing inventory
Supply chain execution software - ANSWER automates the different steps and stages
of the supply chain.
Radio Frequency identification (RFID) - ANSWER technologies use active or passive
tags in the form of chips or smart labels that can store unique identifiers and relay this
information to electronic readers
Customer Relations management - ANSWER is a means of managing all aspects of a
customer's relationship with an organization to increase customer loyalty and retention
and an organization's profitability.
The two primary components of CRM are - ANSWER operation CRM and analytical
CRM.
Operational CRM - ANSWER supports traditional transactional processing for day to
day front-office operations or systems that deal directly with customers.
Analytical CRM - ANSWER supports back-office operations and strategic analysis and
includes all systems that do not deal directly with customers.
Supplier relationship management - ANSWER focuses on keeping suppliers satisfied by
evaluating and categorizing suppliers for different projects, which optimizes supplier
selection.
Partner relationship management (PRM) - ANSWER focuses on keeping vendors
satisfied by managing alliance partner and reseller relationships provide customers with
the optimal sales channel
, Employee Relationship Management (ERM) - ANSWER provides employees with a
subset of CRM applications available through a web browser.
business strategy - ANSWER a leadership plan that achieves a specific set of goals or
objectives
business process - ANSWER is a standardized set of activities that accomplishes a
specific task, such as processing a customer's order.
Value chain analysis - ANSWER created by Michael Porter, it views a firm as a series of
business processes that each add value to the product or service
Primary Value activities - ANSWER acquires raw materials and manufacture, deliver,
market, sell and provide after sales service.
Support value activities - ANSWER supports primary value activities and includes firm
infrastructure, human resource management, technology, development, and
procurement
Supply Chain Management (SCM) - ANSWER The management of information flows
between and among activities in a supply chain to maximize total supply chain
effectiveness and profitability
Enterprise resource planning - ANSWER integrates all departments and functions
throughout an organization into a single IT system so that employees can make
decisions by viewing enterprise wide information on all business operations.
Systems development life cycle (SDLC) - ANSWER is the overall process for
developing information systems from planning and analysis through implementation and
maintenance
The seven distinct phases of SDLC are - ANSWER planning analysis, design,
development, testing, implementation and maintenance.
The planning phase - ANSWER establishes a high level plan of the intended project and
determines the project goals'.
The analysis phase - ANSWER is when the firm analyzes its end -user business
requirements and refines project goals into defined functions and operations of the
intended system.
The design phase - ANSWER the design phase establishes descriptions of the desired
features and operations of the system, including screen layouts, business rules, process
diagrams, pseudo code and other documentation
