BA105 Ch4 Questions with Complete
Solutions
While reading an e-mail message from her boss, Melissa is distracted by numerous typographical
and spelling errors. These errors that detract from the message and make it difficult to read are
called noise
Which of the following statements about anticipating and profiling your audience is most
accurate? You will adjust your tone, style, and content to accommodate the expectations
and needs of your audience.
Francis is starting his first full-time job after graduating from college, and he wants to sound
conversational but professional on the job. What is the best advice you can give him?
Strive for an informal, conversational tone in most business messages.
Jorge is working on a sales brochure to promote a new product. Which of the following will
Jorge do during the third phase of the writing process? Proofread the brochure carefully
for correct spelling, grammar, and punctuation errors.
, So that your needs can better be met in the future, please complete the online survey about your
recent flight with Southwest Airlines is an example of spotlighting audience benefits.
Robert says that he will answer his client's questions "as soon as possible." Robert plans to
answer the questions by early next week; his client expects the answers by the end of the day.
This misunderstanding results from bypassing
The best feedback to a message is descriptive rather than evaluative. True
Omar is writing an e-mail message about a new delivery service. In anticipating and profiling the
audience, he should try to get a general idea of who his audience is.
Team writing is especially important for documents that require the expertise or consensus of
many people. True
Which of the following statements about the 3-x-3 writing process is most accurate?
Experienced writers usually spend the most time on the third phase of the writing process.
Solutions
While reading an e-mail message from her boss, Melissa is distracted by numerous typographical
and spelling errors. These errors that detract from the message and make it difficult to read are
called noise
Which of the following statements about anticipating and profiling your audience is most
accurate? You will adjust your tone, style, and content to accommodate the expectations
and needs of your audience.
Francis is starting his first full-time job after graduating from college, and he wants to sound
conversational but professional on the job. What is the best advice you can give him?
Strive for an informal, conversational tone in most business messages.
Jorge is working on a sales brochure to promote a new product. Which of the following will
Jorge do during the third phase of the writing process? Proofread the brochure carefully
for correct spelling, grammar, and punctuation errors.
, So that your needs can better be met in the future, please complete the online survey about your
recent flight with Southwest Airlines is an example of spotlighting audience benefits.
Robert says that he will answer his client's questions "as soon as possible." Robert plans to
answer the questions by early next week; his client expects the answers by the end of the day.
This misunderstanding results from bypassing
The best feedback to a message is descriptive rather than evaluative. True
Omar is writing an e-mail message about a new delivery service. In anticipating and profiling the
audience, he should try to get a general idea of who his audience is.
Team writing is especially important for documents that require the expertise or consensus of
many people. True
Which of the following statements about the 3-x-3 writing process is most accurate?
Experienced writers usually spend the most time on the third phase of the writing process.
