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Summary OBS 114: Unit 9: Chapter 8

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This document contains a summary of Chapter 1 of the textbook: Fundamentals of Business Management

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OBS 114
Fundamentals of business management
Chapter 8: Basics of Human Resource, Finance and Marketing


1. STRATEGIC HUMAN RESOURCE MANAGEMENT
Introduction Human resource management:
 All activities managers engage in to
o attract/retain employees
o ensure they perform at high level
o contribute to accomplishment of organisational goals

HRM system components:
1. Recruitment and selection
2. Training and development
3. Performance appraisal and feedback
4. Pay and benefits
5. Labour relations

Strategic HRM:
 Process by which managers design components of HRM
system to be consistent with:
o each other
o other elements of organisational architecture
o organisation’s strategy and goals
Overview of 1. Recruitment and selection
component  Used to attract/hire new employees
s  that have the abilities/skills/experiences to help the
organisation achieve its goals

2. Training and development
 Used to ensure organisational members develop
skills/abilities
 to perform their jobs effectively

3. Performance appraisal and feedback
 Gives managers info they need to make good HR
decisions
 Serves a developmental purpose by giving employees
valuable info about their strengths/ weaknesses

4. Pay and benefits
 Rewards increase employees’ motivation to continue high
levels of contribution to the organisation
 More likely to stay with organisation
 Can fill positions with talented workers

5. Labour relations
 Steps managers take to maintain/develop good relationships

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2. THE LEGAL ENVIRONMENT OF HRM
Yea Law Description
r
196 Equal Pay Act  Requires men + women be paid equally for
3 equal work
196 Title VII of the  Prohibits discrimination in employment decisions
4 Civil Rights Act
196 Age  Prohibits discrimination against workers older
7 discrimination in than 40.
Employment Act  restricts mandatory retirement
197 Pregnancy  Prohibits discrimination against pregnancy,
8 discrimination childbirth, and related decisions
Act
199 Americans with  Prohibits discrimination against people with
0 disabilities Act disabilities
 Requires that employers make accommodation
199 Civil rights Act  Prohibits discrimination
1  allows awarding of punitive/ compensatory
damages
199 Family and  Requires that employers provide 12 weeks
3 medical leave unpaid leave for medical/ family reasons
Act


3. RECRUITMENT AND SELECTION
Definitions Recruitment:
 Activities managers engage in to develop a pool of
qualified candidates

Selection:
 Process managers use to determine:
 relative qualifications of job applicants and
 their potential for performing well

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