Interpersonal Communication Exam 1
Questions With Complete Solutions
3 fundamental principles of image management
Correct Answers 1. Image management is
collaborative- each of us develops a life story, or a
way of presenting ourselves to others that is based
on our self-concept and also by other people.
2. We manage multiple identities- we show
different parts of ourselves to different people in
out lives.
3. Image management is complex- it is a
collaborative process that often requires
negotiating several identities in a complex way
3 stages of the perception process Correct
Answers 1. selection
2. organization
3. interpretations
3 three characteristics of Self-Concept Correct
Answers 1. Multifaceted- includes physical and
social categories, skills, aspects or our
relationships, and evaluations of ourselves
2. Partly subjective- based on our impressions of
ourselves (rather than subjective facts)
3. Enduring but changeable- self-concepts
develops slowly, especially in response to major
life events
,6 fundamental forces in interpersonal perception
Correct Answers 1. Stereotyping relies on
generalizations
2. Primacy effect
3. Regency effect
4. Our "perceptual set" limits perception
5. Egocentrism narrows perspective
6. Positivity and negativity biases after perception
A gender characterized by expressive talk and
valued relationships Correct Answers femininity
A gender characterized by instrumental talk about
and shared activities Correct Answers masculinity
Amanda's supervisor is very rude to her in the
morning at work. While thinking about her boss'
behavior, she concludes that her boss' boyfriend
must pick a fight with her every single morning
before she leaves for work, and that her boss really
needs to leave that relationship. Amanda's
attribution is:
A. Internal, stable, and controllable
B. External, stable, and uncontrollable
C. Internal, unstable, and uncontrollable
D. External, stable, and controllable
E. External, unstable, and uncontrollable Correct
Answers External, stable, and controllable
,Ambiguous language Correct Answers Language
having more than one possible meaning
Benefits of being a high self monitor Correct
Answers • Tend to be better at making whatever
kind of impression they want to make, because
they are aware of their behaviors and of other's
responses to them.
• Find it easier than low self monitors to put other
people at ease in social situations.
• Tend to be good at figuring out what others are
thinking and feeling, which gives them a clear
advantage in many social settings.
• Because of constant awareness of themselves
and others, they may have hard time relaxing and
living in the moment.
• Because they can adjust their behaviors, it can
be difficult to tell what they are genuinely thinking
or feeling.
• "What you see is what I want you to see"
Characteristics of Competent Communicators
Correct Answers • Self monitoring (awareness):
awareness of one's behavior and how it affects
others
• Adaptability: recognizing what is appropriate and
effective and changing your behavior
• Empathy (the ability to think and feel as others
do): the ability to be "other-oriented" and
understand others' thoughts and feelings.
, -Sympathy- feel sorry for them
-Empathy- understand or relate, puts self in their
shoes
• Cognitive complexity: the ability to understand a
given situation in multiple ways
-i.e. wave to someone who didn't wave back- you
can come up with several ways why they didn't; it's
not your initial reaction; think about different ideas
• Ethics : a code of morality or a set of ideas about
what is right
Characteristics of IPC Correct Answers 1. It occurs
within a relationship
2. It evolves within relationships
3. It negotiates and defines relationships
4. It is pervasive (universal)
5. It can improve our relationships
6. It can improve our health
Common Attribution Errors Correct Answers • Self
serving bias
• Fundamental attribution error
• Over attribution
Communication can break down Correct Answers
It can become ineffective
Communication Competence Correct Answers
Communicating in ways that are effective and
appropriate for a given situation
Questions With Complete Solutions
3 fundamental principles of image management
Correct Answers 1. Image management is
collaborative- each of us develops a life story, or a
way of presenting ourselves to others that is based
on our self-concept and also by other people.
2. We manage multiple identities- we show
different parts of ourselves to different people in
out lives.
3. Image management is complex- it is a
collaborative process that often requires
negotiating several identities in a complex way
3 stages of the perception process Correct
Answers 1. selection
2. organization
3. interpretations
3 three characteristics of Self-Concept Correct
Answers 1. Multifaceted- includes physical and
social categories, skills, aspects or our
relationships, and evaluations of ourselves
2. Partly subjective- based on our impressions of
ourselves (rather than subjective facts)
3. Enduring but changeable- self-concepts
develops slowly, especially in response to major
life events
,6 fundamental forces in interpersonal perception
Correct Answers 1. Stereotyping relies on
generalizations
2. Primacy effect
3. Regency effect
4. Our "perceptual set" limits perception
5. Egocentrism narrows perspective
6. Positivity and negativity biases after perception
A gender characterized by expressive talk and
valued relationships Correct Answers femininity
A gender characterized by instrumental talk about
and shared activities Correct Answers masculinity
Amanda's supervisor is very rude to her in the
morning at work. While thinking about her boss'
behavior, she concludes that her boss' boyfriend
must pick a fight with her every single morning
before she leaves for work, and that her boss really
needs to leave that relationship. Amanda's
attribution is:
A. Internal, stable, and controllable
B. External, stable, and uncontrollable
C. Internal, unstable, and uncontrollable
D. External, stable, and controllable
E. External, unstable, and uncontrollable Correct
Answers External, stable, and controllable
,Ambiguous language Correct Answers Language
having more than one possible meaning
Benefits of being a high self monitor Correct
Answers • Tend to be better at making whatever
kind of impression they want to make, because
they are aware of their behaviors and of other's
responses to them.
• Find it easier than low self monitors to put other
people at ease in social situations.
• Tend to be good at figuring out what others are
thinking and feeling, which gives them a clear
advantage in many social settings.
• Because of constant awareness of themselves
and others, they may have hard time relaxing and
living in the moment.
• Because they can adjust their behaviors, it can
be difficult to tell what they are genuinely thinking
or feeling.
• "What you see is what I want you to see"
Characteristics of Competent Communicators
Correct Answers • Self monitoring (awareness):
awareness of one's behavior and how it affects
others
• Adaptability: recognizing what is appropriate and
effective and changing your behavior
• Empathy (the ability to think and feel as others
do): the ability to be "other-oriented" and
understand others' thoughts and feelings.
, -Sympathy- feel sorry for them
-Empathy- understand or relate, puts self in their
shoes
• Cognitive complexity: the ability to understand a
given situation in multiple ways
-i.e. wave to someone who didn't wave back- you
can come up with several ways why they didn't; it's
not your initial reaction; think about different ideas
• Ethics : a code of morality or a set of ideas about
what is right
Characteristics of IPC Correct Answers 1. It occurs
within a relationship
2. It evolves within relationships
3. It negotiates and defines relationships
4. It is pervasive (universal)
5. It can improve our relationships
6. It can improve our health
Common Attribution Errors Correct Answers • Self
serving bias
• Fundamental attribution error
• Over attribution
Communication can break down Correct Answers
It can become ineffective
Communication Competence Correct Answers
Communicating in ways that are effective and
appropriate for a given situation
