WGU D099 Sales Management OA | Objective
Assessment | 70 Questions and Answers | 2025
Update | 100% Correct.
Correct 70
Incorrect 00
D099 Sales Management OA
70 Correct terms
Questions and answers
Term
What is a primary use of predictive analytics?
Give this one a go later!
Predictive advertising
Set job expectations Customer attrition prediction
,4/21/25, 3:11 AM D099 OA Test
Don't know?
2 of 70
Term
A firm operates using a formal structure in which decision-making
authority resides with the executive leadership. Which type of
organizational structure is being used by this firm?
Give this one a go later!
Matrix Corporation
Combination Centralized
Don't know?
3 of 70
Term
A company analyst seeks input from the sales department on
which business objective it wants to address so the analyst can
develop a survey instrument. Which step in the data analysis
process is illustrated by this action?
Give this one a go later!
,4/21/25, 3:11 AM D099 OA Test
Variety Subjective
Collection Centralized
Don't know?
4 of 70
Term
A firm is using situational interview questions to help select a
candidate for a sales management position. Which question aligns
with this interview format?
Give this one a go later!
What is your favorite sales Describe a time you failed in sales.
technique?
What is your opinion on the current How would you construct a
market trends? sales compensation package?
Don't know?
5 of 70
Term
A business-to-business (B2B) company discovers its margins are
lower than that of its competitors. In response, the company
, 4/21/25, 3:11 AM D099 OA Test
implements a new sales training program to help salespeople
better communicate product value to organizations. The result is
increased sales and profitability. Which direct benefit has this
company achieved?
Give this one a go later!
Business process optimization Improved customer relationships
Employee motivation Improved productivity
Don't know?
6 of 70
Term
A company wants to map the customer experience at specific
interactions. How can customer relationship management (CRM)
support this goal?
Give this one a go later!
It can reveal insights into It can automate all customer
touchpoints and post- interactions without human
purchase sentiment. oversight.