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Exam (elaborations)

ProServe - Questions With Detailed Solutions

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ProServe - Questions With Detailed Solutions

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ProServe - Questions With Detailed Solutions
ProServe provides? Right Ans - Social responsibility training in
regard to liquor sales and serving and does not replace training
required of me by my employer

AGLC Right Ans - Alberta Gaming and Liquor Commission
50 Corriveau Ave
St Albert T8N3T5
18774366336


Who needs proserve Right Ans - everyone basically except
kitchen staff,cleaning staff, and bussers

Class C Right Ans - Special event
needs PS by first day of event

Expiry Right Ans - 5 years
Have 30 days from start date of employment to complete

ProTect Right Ans - for events excluding minors

Purpose of PS Right Ans - -helps curb problem of underage
drinking
-reduce alcohol over consumption
-decrease impaired driving
-decrease risk of violence
-includes legal responsibility and liabilities
-identifying intoxication
-responsible strategies
-refusing service or sale of alcohol

, Helps employers, hosts, workers be socially responsible how?
Right Ans - harm reduction

Helps make safe enjoyable atmosphere how? Right Ans - teaching
legal liability and workplace safety

Other people do jobs that help support responsible liquor service
because they deal with customers too. They can: Right Ans - -help
you identify people who are under the age of 18 (minors)
-point out people who show signs of having had too much to drink
-tell you when they think a customer or guest has been over-served
-make supervisors aware when liquor is illegally bought or stored

Primary Service Providers Right Ans - people who are connected
with liquor service or sales and have direct contact with customers
or guests. Security staff have a special role: monitor customers upon
arrival or departure, observe customer behaviour, and may see
liquor being hidden.

Secondary Service Providers Right Ans - Do not sell or serve
liquor themselves, but they do work where liquor is sold or served.
They usually do not have direct contact with customers or guests.

Bartender is a Right Ans - Primary provider

Ticket taker is a Right Ans - Primary provider

Usher is a Right Ans - Secondary provider

Liquor Clerk is a Right Ans - Primary provider

Food and beverage server is a Right Ans - Primary provider

Busser is a Right Ans - Secondary provider

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